Plumbing reviews in Dumas, Texas

Called 7 days ago, had water leak in main feeder line back yard, was going to be put on list.
Never heard another word since then. Had to bring in a contractor from several Mike's to fix it in 2 hours.

Waited for over a month for the guys to come out. Was never updated on when they would be showing and when I called back to check a time frame was met with an attitude and told other people in the area were able to do the job. So that’s what I did. I went with someone else. Horrible service.

I have had 3 major repairs in my home the past 4 years. Ballard Plumbing has been my choice everytime. They replaced my gas line and two separate instances of plumbing under my home. Heather is always responsive and kind. And each crew whether its BJ, Cody, or others are knowledgable and have good work ethic. We also always enjoy their company in my home. Thanks Ballard's for being a great company for our community!

When you can get them to come out, the service is great. The people that come put get right to work, and take care of business. BUT, I bought a new washer in August. I haven't been able to use it because we found out the pipe to it was broken (tree roots), so we called Ballard. It took almost a month to get them out the first time, they said they would have to replace it and would be back the next day or two to get a quote. Cool, someone is always home. Did not hear from them for another month, and they still have not come out to give me a quote. The only reason I didn't give one star is the service when they come out is good, but something is wrong when they can't give you an appointment time and date for something that requires someone being home.z

When you can get them to come out, the service is great. The people that come put get right to work, and take care of business. BUT, I bought a new washer in August. I haven't been able to use it because we found out the pipe to it was broken (tree roots), so we called Ballard. It took almost a month to get them out the first time, they said they would have to replace it and would be back the next day or two to get a quote. Cool, someone is always home. Did not hear from them for another month, and they still have not come out to give me a quote. The only reason I didn't give one star is the service when they come out is good, but something is wrong when they can't give you an appointment time and date for something that requires someone being home.z

I have had 3 major repairs in my home the past 4 years. Ballard Plumbing has been my choice everytime. They replaced my gas line and two separate instances of plumbing under my home. Heather is always responsive and kind. And each crew whether its BJ, Cody, or others are knowledgable and have good work ethic. We also always enjoy their company in my home. Thanks Ballard's for being a great company for our community!

Waited for over a month for the guys to come out. Was never updated on when they would be showing and when I called back to check a time frame was met with an attitude and told other people in the area were able to do the job. So that’s what I did. I went with someone else. Horrible service.

Called 7 days ago, had water leak in main feeder line back yard, was going to be put on list.
Never heard another word since then. Had to bring in a contractor from several Mike's to fix it in 2 hours.

We've used Ballard Plumbing for years. They have always been there for my plumbing needs. It's refreshing to have a quality company to count on.