Electrical reviews in Duncanville, Texas

As a general contractor, it has been my privilege to work with Cotton Electric Service for over twenty years. From simple repair work to complex restorations and high end remodels they have been there to get the job done well. I often recommend them with confidence to clients that need some electrical work. I look forward to working with them in the future and the fantastic quality they produce.

Doug Wuerch
Wuerch Contracting Inc.

I was very happy with the quick and courteous service. Even asked the guys to do a last minute help with a "stuck" light fixture and light bulb which has plagued me for a while. Very sweet and clean - will call again!

Tra and Damon came to fix our electric problems and they did an amazing job. They are very professional and got the problems fixed in a timely matter. We will recommend this company. Thanks again for your services.

Trey and Damian did a great job of installing our fans, fixing our light switch, and installing the Ring doorbell. They were very nice, and I would recommend them to anyone needing a job done.

I have had many services done by Cotton Electric including extensive outdoor lighting. I just had my kitchen redone with recessed lighting with Trey and Damon. They did a wonderful job including cleanup.

Technician was very honest and reliable with us. They did what the previous electric repair company said couldn’t be done. I’m so glad we got a second opinion from Cotton. Would highly recommend.

I have worked with Randy and his team on several occasions for all different electric matters. They are skilled, responsive, polite and always ready to explain what their findings were etc. I will choose them for ALL my electrical needs, you should too!

I highly recommend Cotton Electric!!! We called late afternoon needing to get something done quickly after finding some faulty wiring. Randy sent out his guys first thing the next morning. Trey and Damon showed up, knocked out the job quickly, and was super knowledgeable and answered our questions. If you need any electrical work done, these are your guys!

Cotten electric installed a generator interlock and necessary breakers and wall receptacle for my home generator. At the same time they installed a whole home surge protector. Cotten electric did a great job, very happy with them. They are now my go to for any electrical work. Highly recommend.

Damian and Trey did an outstanding job. Very pleasant and knowledgeable installing 4 overhead light, 4 under counter lights and fan/light combo in eating area. They left my home well lit, cool and clean. Thank you for your help! You guys rock !!!

I went with Cotton because of the good reviews so why did I give 1 star?
1) The phone call was $70, this price covers nothing but making an appointment, does not contribute to ANY work or assessment.
2) They came out, took 2-3 hours, couldn't find the problem, called in another guy, he took another 1+ hours to find the problem (which theynever found) so decided to run a power line down my wall USING MY CABLE (which is fine until you see total cost).
3) Pulled something like 7 outlets and "required" that they have to now pigtail each one before putting them back (amounted to something like $400+)
4) Damaged my wall and told me it was my responsibility to fix it
5) Overall cost almost $1000 for them to come run a single line down my wall with my cable and damaged my wall in the process.
6) Were at my house from 10- 2pm (I believe but possibly longer) to run a single wire down my wall but the clock kept running the while time so they could make that money.

Addendum: No business I have ever delt with charged any amount to drive to my house, that's all the charge was.. 2ndly I was NEVER quoted or asked about pulling plugs nor did I agree to that. I was told because yall did it, you're company REQUIRED me to have them pigtailed, there was no option or choice given. My damaged wall is still not fixed but I can see yall don't really care. By all means post my itemized reciet so people can see what I was charged for. 3rdly the sheet rock is new because I've remodeled and NO, I was TOLD the sheet rock was my responsibility to fix. As for running the clock, if you can't find the problem then as a business you should say it's above your expertise and experience, not charge someone for not doing the job hired to do and I would find someone else to do it.

The gentlemen were very professional and did a great job with the upgrade and relocation of our 60 year old panel as well as additional outlets and upgraded LED lighting (major difference in our kitchen area). I highly recommend Jody and his company.

This company solved my lighting issues where several other companies said it couldn’t be done. It just took a little more time and they were willing to do it. They were on time, knowledgeable, courteous and informative. They were also very reasonably priced. I would recommend this group 100%. I will be using them exclusively in the future.

The interactions with the company was very easy straight forward and pleasant.
Josh and Damon were on time friendly professional and very knowledgeable they worked diligently and completed the task sooner than expected I have nothing but thumbs up for those guys great job.

Very responsible electrical company. We've used them for more than 10 years. We have never had a problem with any of their work. They do just about everything right. They respond quickly, and that's tough these days. Every technician who has performed work has been knowledgeable and easy to talk to. I hope they stay in business forever.

Cotton Electric recently helped us resolve a power fluctuation issue. They did an electrical inspection on our older home, corrected several small issues, and replaced a breaker. The fluctuation was still present so they advised that we get Oncor involved and help get a service order going. Oncor promptly diagnosed and repaired the issue. It had the potential to cause big problems so we were grateful for Cotton's advice and Oncor's response. We've used Cotton Electric several times and always been satisfied. Highly recommend.

Called them to replace a couple of breakers for a split mini ac we installed. They arrived sooner than expected. James and Ross quickly took care of the install and were super cool guys. Definitely my go to from now on!

Josh & Damon did an awesome job! They were very polite and professional and the lighting install looks amazing. They were extremely skilled and knowledgeable and walked me through each step of what they were doing, and asked my input as well. They were conscientious & respectful & they cleaned up everything. I’m more than satisfied and I would highly recommend them to anyone. A job well done!

Excellent work and customer service!

I cannot say enough positives about our experience with Cotton Electric!

My mother passed away on Easter morning and five days later the meter base in the home she shared with my father burned up. My 86 year old father had just lost his wife of 63 years, and now was dealing with the loss of electricity to their home. He was overwhelmed with grief and stress!

When I called Cotton Electric, Ashlee recognized the emergent need and dispatched two electricians, Donald and Mark. They assessed the issue, proposed a plan, and executed the repair in record time! The charges were more than fair and significantly less than what we expected. The electricians were knowledgeable, kind, professional, and they treated my father with the utmost respect! Their supervisor, Jody, came and assisted all the way through the city inspection process.

The city inspection passed the first time and Cotton even made a few minor repairs that were NOT related to the job but identified by the inspector.

I highly recommend Cotton for any project or repair! Their customer service is exceptional and their work is extraordinary! We will definitely be using them in the future!

Josh & Michael are very good electricians and good men. They helped me out of a nightmare with a battery. And I will be forever grateful.
They both have a servant’s heart and I will recommend their services and company to everyone who wants electrical services.
This world would be a better place if there were more Josh’s and Michael’s.

“Those of us who are strong and able in the faith need to step in and lend a hand to those who falter, and not just do what is convenient for us. Strength is for service, not status. Each one of us needs to look after the good of the people around us, asking ourselves
‘How can I help?’”
~Romans 15:1-2
⚓️⚓️⚓️

Recently, I had a new oven installed by Cotton Electric Service which required rewiring at the breaker box along with a few other electrical updates. From start to finish, the team was professional, efficient, and clearly knowledgeable.

I always prefer to support local businesses, and this experience just reaffirmed that choice. I’ll definitely be using Cotton Electric for my future electrical needs!