All reviews for Winton & Associates

Winton Homes exceeded my expectations in building my home. I purchased a custom home and Angel Herrera Jr. was a great foreman to work with. He always kept me informed on how construction was going as well as always making sure that timelines were being met . He was always available to answer any questions and made time to walk the home with me during the construction process. I highly recommend Winton Homes! The time and care that was taken from design to finish selections and final construction was an incredible experience.

I bought a house about 2 years ago from Winton and all I can say is that their service is the worst. The foreman’s never followed up on the either of both lists that we turned in for all the wrong things that the house had. And every time I would called the warranty office the lady in charge was always in a bad mood very unprofessional and she was of no help whatsoever very unprofessional and bad service. As of now I’m still trying for them to come and fix everything that the house has wrong since we bought it. Never buying a house from them again!!! Don’t buy Winton Homes!!!

I decided to build my House with Winton, and I wanted my house just like the model home. The differences I chose were the colors, and some upgrades. However, through the construction of the house I encountered mistakes.

The wall Niche was not installed (later changed, and installed)

The shower was being constructed to a different layout than what I have asked (later changed, and installed)

The garage window that the sale’s man told me that came with the house as we both saw it on the model home, was not installed in my house until later. (I had to show picture evidence of 4-5 model homes of the same layout as mine, for him to admit that there was a mistake)

Sliding back windows were crooked and dirt was coming inside of the house (had to call the warranty after closing so they could fix it)

Roof niche in model home was installed wrong; they had to tear down the sheet rock to properly fix it.

Wrong kitchen lights were installed because they were out of stock of the ones I chose in the color selection (took them around a month to replace)

The lights I chosen in the color selection were not installed (the foreman at closing told me that the house was being turned in as it, without the lights that i had chosen because they had already installed some led lights.)

The garage panels of the door were damaged, and they told me to place it on the 30 day warranty. Once I did, they said they had replaced them and would not cover them. (No one came to replace them)

My bathtub was installed with a hole and was not replaced. Just fixed a patch.

They installed the wrong sink, after i paid the upgrade for a farmers sink. (later it was replaced before closing), but the sink that they gave me was scratched, and they did not want to cover it under the warranty.

The floor tiles came with welding stains, and they had to be replaced under the warranty

Was sold a new construction home with NO ROOF

Our roof had to be replaced for thousands of dollars. We found out that Winton had never actually put dowm appropriate roofing material. So basically we paid for a house w no roof. Winton stated it was out of warranty. Insurance states no coverage due to poor workmanship.

How can something that was never placed in the first place be under warranty?

If you want to pay thousands out of your own pocket. Choose Winton.

My husband I and hired Winton and associates to build our forever home. We are both military and decided to retire in El Paso. Technically Santa Teresa,
NM. We paid about $370,000 for our home with roughly $40,000 cash in upgrades. This is the quality of work we have received. We agreed to close on the home do to not wanting to loose my 2.25% interest rate and they in turn agreed to a 30 day contract to fix everything. It has been nearly 5 months and they are difficult to get a hold of and send employees that do shotty work. It's been one of the biggest headaches of my life. And I'm at my wits end. I don't know where to go from here. I feel like the nightmare will never end! Once you do get a hold of someone they make excuses and make promises to fix it, but there's no follow through. I will agree to take this down once they make the needed and promised repairs. But until then, others deserve to know what they might have to go through if they choose this company to build their home. This is just taking 5 mins to snap pics, there is so much more!