Landscaping reviews in El Paso, Texas

I really appreciate the service that Felix provided today. He was very thorough and took his time to explain some things to me about my yard. Highly recommend him.

Efficient, reliable service. Communication via text upon estimate arrival, and text when work was finished. Made sure gate was closed for the dogs

Today Raymond was my lawn specialist, and he rang the doorbell to ensure my dogs were inside. That's GREAT !!

My experience with TruGreen has been fantastic, as always! Francisco L. never fails to impress – he’s thorough, attentive, and always goes above and beyond to keep our lawn looking its best. He consistently does an incredible job, leaving nothing to complain about. It’s such a relief knowing our lawn is in such capable hands. Thank you, Francisco, and TruGreen, for the perfect service!

Christian and helper technician were very fast and efficient. Service to keep my front shrubs and tree healthy was completed very fast!

So far, our experience has been less than great. We were told we would have a service, aeration, and then another service. We had our first service and were told our aeration would be on 6/9/25. That day came and we did not get a text to advise what time they would be here. We call and our told they don't give a specific date to do the aeration. It is a between Monday and Friday appointment. We tell them our next service is scheduled for 6/12/25 and we need to get it done before then. Today I go to see if is shows anything online and it doesn't. I chat with them to see what is going on only to be now told my aeration is 6/20. This company had horrible customer service and communication. I will look for a different company that will do what they say they will.

My grass looks awful. I’ve had them for about four years and I’m going to have to cancel. Paid for aeration’s that were never performed…called multiple times, said they would have someone come out, but they cancelled three times…I also have tons of yellow patches all over my yard. It’s not worth it.

I have been a customer of TruGreen since last year. My trees were drying up and looking very unhealthy, then after calling TruGreen and setting up service, my trees came back to life
I highly recommend TruGreen and their well trained Technicians who really go all the way in ensuring your plants and trees get the best care. Thanks TruGreen!

Excellent customer service. Leeza’s attention to detail is outstanding . I am super happy with the service and would highly recommend Tru Green to anyone looking to keep their property looking its best!

Salesman Paul from TruGreen was very helpful explaining the different treatments available for purchase. He listened to my needs and didn’t push any additional services. The technicians Mishka O. and Raymond S. Were very thorough in the application of the Tree & Shrub care and the Desertscape Maintenance. They were nice enough to answered some questions I had about what they had done and advised me of what and when the next treatment was going to be. They do all the hard work of maintaining home landscaping when my job makes it near impossible for me to do it. TruGreen’s product pricing is more affordable than you might think.

TruGreen has been taking wonderful care of my lawn. They let me know what they are doing to keep my yard looking good.

TruGreen provided a one year service for the lawn & some struggling trees. The cost of the service was very reasonable. The service technician offered great communication and prompt service weather permitting. The diseased pear trees were what prompted me to reach out. Those two trees look better than they have ever looked and I had employed two other services prior to calling TruGreen.

Tru Green is definitely the best for yard work and keeping a green environment.

Eric did an excellent job. Overall I have had neighbors come and ask me how I keep my front yard so clean without weeds. They are so impressed that they too want to call Trugreen

Leeza with TruGreen is the best they have in their company, hands down. Anytime I get anyone else, the knowledge isn’t there. Thank you Leeza!!

The worst customer service ever. I tried scheduling 3 visits and was told by one customer service agent they didn’t feel well, another one tell me I told the agent the wrong request, and finally the last one told me they had IT issues. My goat weed is still growing like crazy and I feel like I wasted $300. Do not use this service!

I’m Carmen and I am very pleased with Luke he knew exactly where he needed to spray. He was cheerful in the morning as a customer I appreciate with a smile.

When I arrived home I saw that the technician did a wonderful job. Yard areas were fully sprayed

Paul and Joaquin were polite and helpful. Did a great job on my yard. Very thorough. I’m very happy!!

Raymond S. The True green te h that serviced my residence today was outstanding!!! Very knowledgeable and expert in his application, He needs to be commended! I wish for him to remain with me for next month, Thank you

This is our first experience with TruGreen here in the El Paso area, my wife had previous experience with TruGreen in KC and so far so good. All of their Technicians are professional, knowledgeable and polite.

New service starter, soil emergent.
This is my second visit from Trugreen, Jordan was very professional. He knows his business. This y I asked for qualified service tech. One who has experience and is really committed to great and the best service he can provide. This is what I'm paying for.
I just don't need someone that is just coming to service without really looking at the yard and not analyzingand Identifying what is really required for that customer. Jordan analyzed my lawn and recommended aerating my yard. I had spoken to CSR from Virginia and was told aeration is only done in the fall. He did no know I was from the south region.