All reviews for Theodore & Sons Plumbing

The plumber took extra time to carefully find the buried sewer line, making sure not to dig up more of my yard than needed. The plumbing crew arrived right on schedule and used the backhoe carefully so nothing around the sidewalk got damaged. They even added an extra cleanout for me at no extra charge. Nicholas let me know about discount coupons I could use. When there was a small mistake on my bill, it was fixed right away after I sent a quick email. All my questions were answered, and they made sure to clean up the area before leaving.

If you need a plumber in El Paso, this is the team to call! I had a pressure tank burst under my house. I spoke with Brad late at night and explained the problem, and he was ready to come out right away. We agreed it would be fine for him to come the next day. The plumber arrived on time and worked steadily until the job was done. He did excellent work and left everything clean. The price was very fair. I’m so glad I found such a reliable plumbing service.

I needed a leaking shutoff valve replaced before my dishwasher could be installed. Theodore & Sons Plumbing came out the same day I called. Brad, the plumber, let me know when he’d arrive and even sent a text with his photo. He was very friendly, professional, and knew exactly what he was doing. The repair was done quickly and everything works perfectly now. I’m really happy with the service and highly recommend them to anyone in El Paso needing a plumber.

I recently noticed a water stain on the wood threshold by our master bathroom, right next to the tiled shower. I checked under and inside the shower myself, but couldn’t figure out where the leak was coming from. Gary from the plumbing team came out to our home in El Paso and carefully checked all possible sources. He finally discovered that the leak was coming from a small hole in the aluminum shower threshold near the hinge. I’m really grateful Gary took the time to look at every option and pinpoint the problem. Now we know what needs to be fixed—thank you for the thorough and professional service!

I woke up in the middle of the night to find my water heater had burst and water was all over the floor. I had a water cleanup crew come out early to handle the mess while I tried calling a few local plumbing services, but couldn't get anyone on the line—just voicemails. Then I called another plumbing company, and this time, someone actually picked up right away. I explained what happened and mentioned I needed to leave town that afternoon. The person on the phone quickly checked with their team and found that Nicholas could come out before I had to go. Nicholas gave me a call, asked for details and the size of my old water heater, and even picked up a new one for me on his way over. He arrived just a couple of hours after I first called. Nicholas took out the old water heater, installed the new one, and cleaned up everything while I was away. When I got back home, I had hot water again—all in the same day! I was really happy with how fast and professional they were.

I called Theodore & Sons Plumbing for help with a water leak coming from my kitchen ceiling. Nicholas came out to check the problem. He explained everything clearly, gave me an upfront cost, and walked me through each step of the repair before getting started. He hung up plastic sheets to keep the dust and mess contained and made sure to clean up after each day on the job. Nicholas was not only professional and polite, but also really friendly and worked around my schedule. He clearly knows his stuff and handled the whole project with skill from start to finish. I’m very impressed and would definitely recommend using this company for any plumbing work. You won’t be disappointed!

I reached out in a panic when both toilets were clogged and water started backing up into the shower—definitely a plumbing emergency. Theodore & Sons Plumbing answered my message within the hour and sent Nicholas out as soon as possible. He quickly found out it was more than just a typical blockage. There was water bubbling up in the yard right over the sewer line. Nicholas discovered that the sewer pipe was badly damaged, most likely from when another utility company buried a cable too close to the pipe. Even though it was a long, hot day working in the clay soil here in El Paso, Nicholas stayed calm and professional the entire time. He explained everything clearly and got the repairs done efficiently. I really appreciated his expertise and how he handled a tough situation.

We had a big sewer backup at our house in El Paso, and it made a mess in the bathroom, shower, and even the garage. the plumber team showed up fast, even though it was a busy weekend. gary worked hard and got the pipes cleared enough so we could use the bathroom a little bit. a couple of days later, they brought a camera to check inside the sewer line and found some big tree roots about 30 feet from the house. brad used a special spinning tool to break up and remove all the roots blocking the pipe. after that, the whole sewer line was open and working all the way to the street. these plumbers saved us a lot of money and were really friendly. i’m really thankful for their great service and would definitely call them again.

I reached out to see if I could get two toilets installed in our new home. The receptionist took down all my details and got back to me in just a few minutes to let me know a plumber could arrive in about an hour. Gary and Brad, the plumbers who came, were friendly and professional. They quickly took out the old toilets and installed the new ones in around an hour and a half. A couple of days later, I had an urgent plumbing issue with water leaking all over. I called again, and Gary and Brad arrived within half an hour and fixed the problem fast. This issue wasn’t related to the toilet installation at all. I highly recommend this team for any plumbing needs in El Paso—they are reliable and provide great service.

after moving into our house, we realized the laundry room didn’t have a floor drain, which is pretty important in case of leaks. i checked online to get an idea about plumbing costs and what’s involved with putting in a new drain. i reached out to a few companies, but most either didn’t reply or wanted to charge just to give an estimate. theodore & sons plumbing responded quickly and asked for some photos of the laundry area. after looking them over, they gave me a rough estimate that seemed fair. i understood that cutting into a concrete floor can bring unexpected challenges, and sure enough, when liam and gary came to do the work, they found some tough wet clay underneath. even so, they stuck with it for several hours and got the job done right. the new floor drain works perfectly now. the final bill was just a bit higher than the estimate, but still reasonable and matched what i’d found online. i’m really happy with the service and will definitely call again if i need a plumber.

brad carefully went over all the details we needed for our new water heater system that we had already purchased and were looking to install—a tankless option (plan 'a'). after discussing everything, we realized it wasn't the best fit for our home, so we switched to plan 'b,' which meant replacing our current tank unit instead. brad answered all our questions about plumbing safety and made sure everything would be up to the latest codes. the crew is set to install the new unit soon, once the permit comes through. we also got a quick refund for the unused system. we're really happy with the service from theodore & sons plumbing and would definitely recommend them for anyone needing plumbing work!

I was without hot water in my house for the second time this summer in El Paso, which was tough in the Texas heat. When I called, they sent Nicholas out to look at my hot water supply lines. Nicholas was fantastic—he listened to all my worries and explained everything clearly. After seven days with no hot water, he got things flowing again in less than an hour. He also helped me get a warranty replacement for my water heater, which was still pretty new but had issues, and came back to install the new one just two days later. Nicholas and the team really helped me avoid spending a ton of money on repiping my entire home, even after two other plumbers couldn’t figure it out. The office staff were also great every time I called—they were quick, helpful, and understanding about my situation. I really appreciate the professional and caring service from everyone. This company will be my first call anytime I need a plumber in the future.

I had a great experience with this plumbing service in El Paso. From the first call, the staff was friendly and made scheduling easy. They kept me updated about my appointment and showed up right on time. The plumber, Gary, was very professional and explained each step as he worked on my clogged drain. He made sure I understood what was going on and how he would fix the problem. The pricing was clear and fair, with no surprises. I was especially impressed that they were able to come out and finish the job quickly, even on a national holiday. Overall, I got fast, honest, and reliable service from start to finish.

I’ve called on these plumbers in El Paso a few times for different jobs, like fixing leaky pipes, taking care of faucet and toilet issues, and working on my sump pump. Most recently, when my well system sprung a leak, I reached out to them. Nicholas listened carefully and even recommended that I check with a well specialist to make sure the problem got fixed the right way. Even though they didn’t do the repair themselves this time, they were honest and made sure I got the best help possible. Every time I’ve used them, they've shown up on time, worked efficiently, and handled everything professionally. I really appreciate their honesty and reliability. I’d definitely recommend them to anyone in El Paso needing a trustworthy plumber.

Damian and Liam came out to my place in El Paso to fix and replace some old, corroded valves that were leaking and needed to go. They also installed a new faucet and swapped out the water pressure regulator. A few weeks after that, Damian and Gary stopped by to take care of another leaky valve. Everyone I met was friendly, helpful, and easy to talk to. Damian really took the time to explain what they were working on and gave me some tips on how to keep my plumbing in good shape, which I really appreciated. This plumbing company is now my first choice whenever I need plumbing work done.

We highly recommend this plumbing company in El Paso. We had a leak in the main water line coming from the street into our house, and the city had to put in a new water service line. We called for help, and they were able to send a team out quickly to connect the new water line to our home's plumbing system. They also took care of a couple of smaller plumbing repairs we had been putting off. Damian and his partner were very professional, friendly, and really knew what they were doing. Damian explained everything to us in a way that was easy to understand. The team showed up early and finished the job faster than we expected. The work looks great, and even the city workers mentioned how well it was done. We will definitely call them again for any plumbing needs.

I called Theodore & Sons Plumbing and spoke directly with gary. i explained that our garbage disposal was leaking, and he told me he could come out right away. He even gave us a price over the phone, which was really helpful. When he arrived, he checked out the disposal and saw we needed a new one, so he installed it quickly. While he was here, my husband asked if he could also look at a slow-draining sink in our master bathroom. gary fixed that too, no problem. i called just before 1pm and by 2pm, both jobs were done and he was on his way. He worked fast and was very professional. i'll definitely use this plumbing company again for any future needs!

After checking around for plumbing estimates and not being happy with the high prices just to get a quote, I decided to call a local plumber. Within 45 minutes, Damian arrived at my home, ready to help with my leaky pipe problem, which was located between the kitchen cabinet and the outside wall. Damian worked hard and didn’t hesitate to tackle the job, even going up into the hot attic with temperatures well over 100 degrees. He replaced all the old, worn-out plumbing parts and made sure everything was working perfectly before he left. The kitchen was left clean and in great shape. My wife and I are very satisfied with the service and would highly recommend them for any plumbing needs.

Nicholas was very professional and did an outstanding job with my plumbing project. He connected my sewer outlet to the new system at my property in El Paso. My new sewer line had to run down my gravel driveway, and I asked if he could move the gravel aside before digging to help make things easier when putting it back. Not only did he do that, he also graded and smoothed out the driveway after finishing the work, so it actually looked better than before. He showed up right on time and got everything done as promised. I highly recommend Theodore & Sons Plumbing for anyone needing plumbing services.

gary, damian, brad and their crew are by far the best plumbers we have ever hired. we found a problem in our home's sewer line here in el paso and wanted it fixed up for peace of mind. gary and damian came out to inspect and gave us a quote at no cost. we got a few other estimates but this plumbing team offered the best price and really seemed to know what they were doing. the repair process was quick and easy, and after they finished working in our yard, you couldn't even tell any digging had been done. if you need any sewer line repairs in el paso, these are the folks to call. they're honest, friendly, and work super hard.

we were very happy with the work done by the plumber team, led by brad. after checking out our slow-draining pipes, brad pumped the system, figured out the issue, and swapped out the old pipe between the tank and the next section with sturdy pvc pipe. he also made sure to clean out the lines to keep everything flowing. the customer service was great, with quick and clear updates and the cost was just what they said it would be. we'll use this plumbing company again if we need to, and would recommend them to anyone needing plumbing help.