Reviews of local pros in Elmendorf, Texas

Very good service. Explains everything they are going to do with routine service of A/C and heating.

AOK was on time, very professional, clean, quiet, provided a fan to keep us cool while they put in the A/C unit, they even treated us with a pizza. They didn't waste no time in coming out and installing the new A/C unit. Thank you Tony and your team for the care and efficient. You all was great and I would highly recommend AOK.

Was out of AC for 3 days. Yes! 3 days, our home warranty finally contacted A-OK. not only did they call me instantly, but appointment was for following day. Toni and his team fixed the problem within 20 minutes!!! instantly, we felt the cold air. he explained to us that it was the Capacitor, and the reason why the capacitor swelled up. Very Very professional! It felt like he was a part of my family. I will be doing business with Toni and A-OK from now on! HIGHLY RECOMMEND!!!

What I thought was going to be an easy fix turned out to require an new AC installation, not the ideal situation. However...seeing as how my AC unit was the original unit placed in 2004, I knew it had to be done. The service technician explained what my home warranty would cover and what my options were to be able to afford a new AC installation. He was patient with all my questions and concerns. They showed up for the appointment within the allotted time and completed the work within the timeframe they had stated. Overall, as a returning customer, I appreciate all the work they have provided and would recommeded them to friends and family!

I am very happy with this experience. ABNER did a great, fast and detailed work to find the problem and fix it. Also his supervisor came in to help finalize all work, and all communication with the office was perfect.

Toni was the greatest! He explained everything I needed to know and helped us get a new system that works great for our home! After shelling out thousands to fix our old unit, Toni actually diagnosed our problems and helped us every step of the way. Daisy helped set us up with our services and helped us come up with easy to make payments. She was very patient and kind. I already live this company, I look forward to their business. There was a very quiet guy, he was friendly too, you can see it in his eyes. Lol

A-OK did a very professional job installing my AC system. I paid $6,500.00 for a 14 Seer Grandaire 3 ton condenser and gas furnace system , which was far better than the other five bids that I received. I really appreciate their quality work and price given.

Very professional company! Toni was very personal and explained everything about our system in detail with me and then my wife. Toni explained what more our system can do to be more efficient. I highly recommend A-OK Services. I was highly recommended by my daughter-in-law and exceeded out expectation!

Tony and AOK Services has been my HVAC repair co for about 10 years. He has extended the life of my rental units years beyond their life expectancy. Now he's finally replaced my two home units. He does great work, stands behind the work, is fairly priced, and is pleasant to have in my home. Last week he sent his crew home for dinner and he stayed until 10 PM to finish the job. The house is cool! We recommend him highly. Gordon Weiner

I had a new service performed by A-OK. I had my ducts cleaned. Prior to the cleaning I ran my air conditioner at 70 or 71. My bill was between 240 and 280. Since the cleaning, I run my unit between 75 and 77. My bill for June was $177.00. We all know CPS hasn't lowered their rates!!!!! Needless to say, my ducts were dirty. Melissa Weiner

I was throughly impressed with the services provided. Tony is truly a professional. The install team were extremely curtious and meticulous in their work. The installation was flawless. I wish every business was run like this one. We were treated with such kindness, like family. Tony even bought us pizza! Not only does he know his stuff, he's very honest and THAT makes all the difference. He did everything he said he would when he would. I love my new AC. It's so quiet I can't tell it's running...but I can definitely feel it! I had a couple of other service companies come out before we found A-Ok and each time was the same---overpriced and upsell for things we didn't need. We were so relieved when we found A-OK. Tony was straight up from beginning to end. Even though it's business, he cares for his customers and their families and I appreciate that more than words can express. The work that was done reflects that. I've already recommended A-OK to some of my neighbors and I'll continue to do so to anyone looking for heating and cooling services. This company, hands down, is the way to go! Thank you Tony and your team for everything. May God bless you all!!

Definitely a company I’d highly recommend. Specifically Toni is the absolute best! He provides exceptional service, is always on time, he’s knowledgeable and thorough. Their maintenance is also a great deal, fairly priced and they do an exceptional job.

My husband and I had the good fortune to call A-Ok after not having a working AC for over 1week. Initially, our home warranty sent out a repairman who charged us for visit and left us without a working AC. HE told us it would take up to 2 weeks to obtain a part to reroute our AC drain. Tony from A-Ok came out and had our AC working again within a couple of hours. He was knowledgeable, informative, provided pictures and guidance of what our current system issues were. He let us know that due to improper AC installation and age of unit, we were on borrowed time but we had a working AC for a while. The unit eventually started to fail again and we already knew who we would call to install or new unit. Once again Tony and his team were amazing. Walked us through everything. They are our forever HVAC company. We 100 percent recommend this company to anyone needing HVAC services.

This was the second time we used A Ok services through our home owners warranty We had work done to our heating system soñé months back this time it was our AC unit. We knew we would be told our unit was too old. We purchased our home two years ago and we had a warranty however they decided to buy us out due to the age of the unit. Toni explained throughly everything we questioned and he and his worker did an excellent job. We are very satisfied with the service, Daisy did an above the job to walk us through the financing of our new AC unit. We would definitely use they’re services again and recommend them to others. Thanks A Ok

A-OK is awesome!!!! They notified us when the technician Tony was on his way on the day and between the time frame in which we were given. He was very professional, polite and very knowledgeable. He completed our service in a very timely manner without rushing. Due to Covid, we all wore masks and maintained social distancing. Daisy, in their office, is also very nice when providing customer service such as scheduling appointments.

We contacted A-OK Services thru our home warranty company. They came at the appointed time. Toni, the technician, checked our system and order a part for repair. During the time we waited for the part, Toni showed us a special their company was having for a new system. Our system was around 15 years old and we decided to go with the new system. On the appointed day and time, Toni and a crew of 4 started taking our old equipment out. Every little speck of dirt was cleaned up during the breakdown. Inside my home, they laid down drop cloths wherever they worked. The system installation was completed in about 5-6 hours. It came with a new thermostat, 10 year parts, 1 year labor, and 1 year free maintenance. Our new central air is so quiet if it wasn’t cool in here we’d never know it was running. We are happy with the results and would highly recommend them.

I had a great initial experience with the company, the technicians were professional and addressed issues quickly. However, communication and scheduling after my initial appointments has been disappointing.

A-OK Services did an awesome job installing my system. It all starts with the first call for them to come out. Daisy set up the appt and helped with financing. She also kept me up to minute on what’s going on and explaining when needed and arrival of technicians. She even called me to say they would be arriving late and about how long that would be. Tho it was only maybe 15 minutes late. They arrived introduced themselves. Toni and assistant got right to work explaining features etc and cleaning up as they went. At the end they showed me how to run unit and how to file paper work with electric company for discounts. I Definitely recommend this company.

I was hearing strange sounds from my AC unit and called out to my home warranty. They dispatched A-OK Services and from start to finish it was a breeze. Scheduling let me know availability and also ask about additional pockets of availability in case they could get a technician to me sooner than scheduled. Toni and David came and they were great. Toni was the lead and he took the time to explain the issues to me and made sure I fully understood. They were able to get the problem resolved much quicker than I anticipated. My house is cool again. Great experience all around!

They were punctual, and communicated well with what options were available after assessing my system. Prices are what they are but got us up and running in several hours. 10yr warranty included.

Our technician (Tony) was very professional and efficient in diagnosing the problem and installing the new system. A-OK lent us a space heater until our new unit arrived and did a really good job communicating and providing status updates. Very happy with both the office staff and technician. Would feel very comfortable recommending this company.

Dont go with these guys very disrespectful to my family. They even posted a picture of "what a fine job we did on their page". Remove it. You know which one it is. Absolutely terrible company. Wish I could give zero stars.