Reviews of local pros in Euless, Texas

Xavier did a great job on our lawn service today! We are an original customer of NutraGreen and were concerned about the continuing great service when they merged with Emerald Lawns. Emerald Lawns has proven to be a very ethical and professional company, equally outstanding in the quality of their product and service. In particular, Jamie and Charles have been truly wonderful helping us with any concerns and issues!! 5 stars for them as well!! 🌟🌟🌟🌟🌟

The guys were very professional and respectful! No worries or complaints! They did an exceptional job! They took great care with putting up the Christmas lights. I have no reservations recommending them.

Isi, Tay, and Juan applied top dressing to my yard today. They were courteous, professional, overall wonderful to work with. They answered all my questions and went above and beyond. Five stars are not enough for this team!

Extremely poor billing practices and unacceptable customer service.

I received a credit bureau notification for an alleged unpaid balance that I was never notified about—not once. No 30-day, 60-day, or 90-day notice. Nothing.

When I called Emerald Lawns, they admitted they recently changed their billing system and can’t clearly see what’s been paid or not paid. Yet they still reported the account to TransUnion.

I spent 47+ minutes on the phone, was cold-transferred between departments, and was told the finance department is email-only and unreachable by phone. They also cannot provide a full account reconciliation.

This is not how a professional company operates. If you value transparency, accurate billing, and your credit, I would not recommend using Emerald Lawns.

I've used Emerald Lawn for five years and have always been happy with their service. A special thanks to Xavier for listening to my concerns and taking care of them during today's visit. Great customer service!

This is not something I wanted to post. However, people need to be very, very careful with this company. I had them install Chrismas lights. I paid $3600. Of which I normally pay around $1500. This is on the higher end for what I wanted this year. The sales person Robert Quinn was very nice and personable. The crew that came out to install the first time were also very respectful and nice. I planned on being home during Install. I could not be there. Now, this is the avoid this company clause. The job was not finished per agreement. No biggie. I called and arranged for them to come out and finish. The second crew showed up and was not respectful or nice. They did a very poor job with what was left to them. I sent them pics of what was agreed on. They sent a Pic and said "no". Upon arriving home, it looked like they didn't even try and just threw the lights up, that they missed. It looked like a four year did it. When telling them it was a poor job and lights needed to be fixed avd resecure. They replied that I should have used mini lights when gluing to vertical surfaces. I've had lights attached to garage and windows for years. No issue. My whole neighborhood does this and other companies don't struggle with this. This company can't figure out how to do the simplest of lights on a vertical surface. This Company "emerald lawns" won't make it right. Why? The communication is literally "none" or deflecting back at me. These guys are priced at higher end without being a high end installation. They don't follow up and they'll ignore you over their shotty work. Lights that they glued are falling off as well. The downstairs windows we're crooked and falling off. I told the company if they can't fix correctly then take them off. Instead of correcting it the right way. They took the easy route and removed them. I've asked for a refund on downstairs windows. They're charging $200 per window. I've heard nothing from them. No communication. Personally, I wouldn't bother with these guys. Overpriced and sell what they can't do and won't fix. I love Christmas and Christmas lights. I'm in the process of fixing them myself. At my own cost and time.

Today Cody came and did a great job servicing my lawn. It is my first treatment from Emerald and I am eager to see the results by the end of this year.

Xavier and his assistant are professional and knowledgeable articulating what and why they were doing today's visit. I appreciate their courtesy and patience answering with my 20 questions. My training as an attorney helps me separate the legitimate from the imposters.
These two are legit.
Good guys.

Xavier did a great job! I have pups who are anxious and he made sure to notify me before treating the lawn both front and back. PLUS, our lawn is on the mend!!! We have tried everything to get the dirt patches green 😭. Amazing results after only two treatments. Emerald Lawn definitely knows what they're doing! Excited for what's to come!

Its a good landfill. I'm still not sure why you charge residents to get rid of shrubbery when you recycle and sell it. I appreciate the two free trips but my truck usually requires 3-4 trips in the spring. I say free for non commercial

Short line, amazing service. The guy at the convenience center actually helped me unload my truck. He was super nice and even gave my kids and me I've cold water. Best experience there 4 real.

Great place, easy access. Befriended a kind worker named Curtis who went above and beyond to help me, talk a bit, and had the best smile. And the coldest bottled water to offer!

Pretty much a landfill come dump your stuff everyone!

They DO NOT recycle all electronics listed on the website, you wait in a 30+ minute line just to pay at least $9 to get out of your vehicle and toss your box of old electronics in the trash. People at the "Convenience Center" (it's just a booth) won't even speak to you; they only make vague motions to you until you leave. Better off donating your old electronics to someone that can deconstruct and reuse the parts.

They want me to pay $100 to disposal of branches and trees 🌳 just because it was not a truck. I don't have a truck, instead I load my trailer on my free day (Saturday with water bill) any way they wanted me to pay. The blonde lady at the window was very racist and refused to talk to me slowly. I don't see what is the difference between a trailer and a truck. In the truck l may have to do a couple of trips ( free) or the trailer I trip . It is free anyway 🙄🤬

It would be nice if the people that work there could kindly answer the frikin phone instead of just disconnecting it. That’s the problem in this world today, there is no more integrity, morality, consideration, respect or appreciation Whatsoever! Even 911 puts you on hold. What a mess!

How this company has continued to stay in business with its repeated poor performance and terrible customer service will never make sense to me.
Called to have a dumpster delivered on Monday, was told I would be added to the route for Tuesday. I said ok, great, thank you. Dumpster showed up around 2pm on Wednesday. I ordered a 40yd. They brought me a 30yd. Knowing the driver only picks up what is on his paperwork, I thanked him for his time and went about my business. I, of course, filled the dumpster faster than I was expecting, and called to have it picked up. On Monday. Was told it would be picked up before noon. On Monday. Dumpster is still sitting in my driveway as of 9:35pm on Tuesday. Guess I shouldn't really be surprised.

Went earlier today November 4 2022 and was told I had to use a hard hat and if I didn’t have one I’ll be extra 36 dollars was also being charge that per ton. In the past I had also bad experience here. I will be breaking down this debris and allow the curbside pick up truck to get it saves me a trip and money. In the past I used to pay like 12 dollars

Have been coming to this place for a very long time as a resident of Tarrant County/Arlington but this place obviously come up with prices as the see the loads you have. They don't have anything showing what prices goes to what at this location. This front desk lady said they get the prices from the city...to take it up with them. This is sad they the employees don't have anything to provide to the customers to show what is what. I guess when you have no other choice but to use their services...you have to! Hope these things can get fixed for all residents so that we can be informed on what we are paying for VERSES what the clerk says!

Speaking to the landfill itself, not Republic Services as a company. Waited in line, got on the scales, handed the employee my free ticket via the city of Arlington and my drivers license with matching address (required as it states very clearly on their website) and was good to go. Had a big trailer full of stuff and was directed where to unload. When we were finished another employee handed us a broom to sweep out my trailer and two bottles of cold water. Very good experience!

Often there is a pretty big line. The people are nice. Arlington residents can get in for $9 a pickup load. Trailer over 8 feet cost $35 per ton. If you are dropping off for business or non Arlington resident is like $150.