HVAC reviews in Forney, Texas

We used Patriot Comfort Services as a second opinion for our AC unit and after diagnosing the problem they identified that it was actually a less costly issue to fix. They were able to fix it in a speedy manner. Desmond was great and professional. He explained everything to us thoroughly and got the job done in less time than expected. Would recommend

Absolutely amazing. Professional, thorough, we have never had a company that has been to great all around! HIGHLY recommend. We purchased their annual service plan (which I am normally vary wary of) and theirs is a fantastic deal and they literally go through the system with a fine toothed comb. Just cant say enough about them!

We tried 2 other repair services before a friend recommended Patriot Comfort Services to my husband. Randy was out quickly to access the problem and gave us a quote. This company is the “ABSOLUTE BEST”! Randy is extremely customer oriented, efficient, knowledgeable, proficient and professional. He was very eager to get us cooling again. He has the warmest spirit and is truly a God fearing man. His whole demeanor is the greatest and he explains everything! They also treated us like family, their pricing is affordable and the repair timing was perfect. We love working with this company, they are definitely Heaven sent. I’m so grateful for our air conditioning service company for life! Thank you Patriot for your extraordinary services!!

Desmond was very thorough and saved us about $1800. We had another company come out that said we needed all kinds of fixes that we didn’t need. He’s very nice on top of knowing his stuff!!

Ac quit on us on a Sunday afternoon. Called and the technician came out. He had us up and running in no time. Very grateful. Thank you so much!

Desmond came out and gave me an honest review of my system and what it will all entail to fix it. He gave me solid options and different amounts for whatever I should choose. I appreciate the honesty and the prompt response when I called.

Patrick Mansfield was my service provider, he was very professional and explain things to where I can understand them. And I feel he respected my time because he showed up on time. Thank you Patriot & thank you Mr. Mansfield.

Donna Reed,
Patriot Customer

They are top-notch - simply the best. Honest and they work to get it right. Extremely impressed.

I appreciated the 2nd opinion. When I explained that I had actually gotten 2 other opinions, my technician called his boss discussed my situation and arranged a time for his boss to come look at my system setup to confirm his recommendations. I was very pleased with my service call.

This is a wonderful local business with great customer service. I highly recommend them for all AC and HVAC needs. Trustworthy and dependable.

Desmond was outstanding!!!! No parts were required for my repair lucky me. However; they waived the service fee and only charged me for joining their yearly service program!!! This experience was refreshing they put the needs of the customer first!!!! Thank you!!!

Months of struggling with a broken HVAC and the stress of insurance requirements had taken a toll. Then, I called Patriot Comfort Services. Ms. Carla's immediate kindness and compassion felt like a lifeline. She prioritized our urgent need for a diagnostic, and the service technician Patrick was truly exceptional. His knowledge, respect, and genuine care were so appreciated. Finally, a company that understood our situation. We're incredibly grateful and will be choosing Patriot Comfort Services for our repair.

Brian came to my home to prepare an estimate ( which they did not charge for!?! ). He was extremely thorough and knowledgeable. I have not had any work performed yet, but I have a feeling his estimate will be fair and I feel from seeing him review the job needs, his work will be top notch.
Post work- They did a great job on a difficult project.
I would recommend them highly!

December 21, 2024 - I called in and spoke with Carla. I explained my urgent situation and she really made us a priority. I was a bit worried about the costs.... Not to mention; in this economy with everything so expensive. Well, let me tell you... their price was the lowest I could find. I totally recommend Patriot Comfort Services. They offer the best rates around. Their services are the best! The employee are fantastic!

Patrick was quick to respond, we were relieved he could get to us within hours of our call! He worked diligently to determine the problem and solved it with a cost effective measure. We were thrilled with the result. Patriot proved to be honest, respectful and fair. I immediately canceled our membership service with our former company and we are now Loyal Patriot customers.

We ended up needing to replace the main furnace in our home. They were timely in giving us four different options. They explained the pluses and minuses of each option. After making a choice within three days, it was replaced. They came back the next day to double check that everything was done correctly and gave us a tutorial on the new thermostat. Through all of this they were very respectful and polite. We would certainly recommend using them for your HVAC needs.

Excellent service, reasonable pricing and all by a company who genuinely cares about the people they serve. We choose companies we support based on the integrity of the business and those who built and work for it. We proudly stand by and support Patriot Comfort Services & recommend them to all our friends and family.

We had a great experience with Patrick! He was very professional, thorough, and courteous. He checked our systems and told me about potential issues but didn’t try to sell me on anything, which I always appreciate.

Patrick did a thorough job on 4x5ton gas heating units from the attic to under the house crawlspace. He was very professional and courteous.

Great experience with them. They have responsive to all my calls and provided me details about the work that is needed. Highly recommend.

I woke up this morning in a panic, no power to my thermostat and hvac breakers tripped and the system would not come on. I sent Amber a message real quick and she said call Carla.. First let me say Carla is amazing the ideal picture perfect customer service rep we all want to hear at the other end of the phone line when having to make dreaded calls like this. She was super helpful and quick to dispatch a tech out. Mind you this is at 720 am this morning. Within 10 minutes I recieved a message stating my technician was in Route. Patrick Hall arrived just a little after 8 am and quickly assessed the problem and before it could even get hot in the house had it up and running. Patrick is amazing, so kind and professional! These are the kind of people you want when you face this type of crisis, and we all know we live in Texas its a crisis when the ac goes out! If I could give this company a 100 star rating I would because they gave all 100% effort in getting me taken care of this morning! I want to thank Amber, Carla, Patrick, Bryan and Randy so much you all are truly the A team!