Constraction reviews in Fort Worth, Texas

If you want professional service and attention to detail plus dedication; Sean Killingsworth is your man. He and his team have done a super job with our water damage cleanup. Could not ask for better service!

I was amazed by the quality and efficiency of the work carried out. The company proved to be reliable and effective. My deepest thanks to Mrs. Claudia Chirinos for her wonderful attitude and kind personality

Zach, Kole and Briana were amazing! They answered every question and were a text away. Briana goes above and beyond in every step of the process. Without them this kitchen leak would have been a real nightmare. SERVPRO and Team Shaw are absolutely 5stars.

Zach and Cole are the best. showed up almost immediately after being called. continued to work and allowed us to go on our scheduled vacation. AND cleaned up a mess our dogs made in our absence and let them out for bathroom breaks when we were not here. above and beyond for sure. can’t say enough good things about Serve Pro.

I want to highlight the excellent work done by the maintenance and demolition company. Everything was carried out impeccably and with great professionalism. I also want to thank Mrs. Claudia Chirinos for her kindness and for being such a wonderful person

Our water heater broke, and leaked water throughout our home causing damage to our hardwood floors, carpet, and furniture. The drywall was wet.. it was a mess! From the very first call our experience with SERVPRO has been exceptional. They have Kept us Informed about the process, and up to date daily, we simply could not be happier. They came out quickly, and got to work right away. Everyone from SERPRO has been professional, kind, knowledgeable and happy to explain the process and whatever options might be available.
They clean up after themselves and take extra measures to protect your home.

We chose SERVPRO to do the initial clean up and removal of damaged items. We hired SERVPRO. To demo and remove the hardwood floor and subfloor, And we will have SERVPRO install new carpet, hardwoood floor and repaint walls.

We are so very grateful to the teams/men who have been out this far, Thank You SERVPRO. You have made such a difference.

Andrew, Dominic and Alesia were so great. Andrew has been there every step, always punctual, reliable, personable and has gone above and beyond numerous times We’ve even dubbed him “Uncle Andrew” and are kind of sad that we won’t have our daily visits with him. Thank you all for helping us through a stressful time with kindness and compassion.

The team leader, Sean Killingsworth did a great job. He was very attentive and did follow ups. The crew was in and out quickly and did a good job keeping things as clean as possible.

Josué Alvarado with SERVPRO is spectacular in providing the absolute best customer service possible. His attention to detail and knowledge is great. Josue is always willing to give a helping hand and it has been amazing working with him. I most definitely recommend SERVPRO. No job is too big!! Call SERVPRO today!!

Servpro is an amazing company to work with! Our amazing reps Josue and Hollyanne are always there for help and questions! They truly know how to step up and get things done in a short amount of time! I don’t know what I would do without them.

I was referred to Servpro by a friend. A wonderful company to work with. I was grateful if the attention Zach provided us. I know we were not his only client but he definitely made us feel like it. He was thorough and provided specific details of the mitigation process.

Serv Pro did a fantastic job with water restoration when my 50 gallon water heater flooded my downstairs master bedroom. Tyler was able to clean things up, bring fans, humidifiers - to dry out flooring/walls and cut out the ceiling damage for repairs. He explained their process well, came back each day, and provided strong communication and follow through til the job was done. Tyler & Serv Pro are the best!

SERVPRO went above and beyond and was very thorough in identifying everything that would need to be done to restore our home after a toilet water line leak flooded our upstairs and downstairs. Aaaron Snaden was our estimator and, without his attention to detail, our claim with our insurance company would not have been sufficient to cover the costs of repairing the damage. Aaron was very professional and friendly, which helped ease our minds during a monumentally stressful time and that helped give us a sense of confidence that all would work out in the end.

The Contents Team: Sergio, Tyler and Derek are so professional and friendly. They make an amazing team. They work hard and are so gentle and respectful of our things. Definitely recommend this team and this company. 5 stars!!!

Kyle and Jesse were professional and proficient. Got the job done in a timely manner. Very kind and courteous. ServPro is definitely the way to go! Thank you

Zach and Dom came out and inspected my homes after water infiltration. They did a very thorough job and saved us tons of money with their assessment. Customer service was on point as well. Highly recommend!

Kole was efficient, friendly and professional on the job. His attention to detail and personable demeanor encouraged confidence that the job would be completed to satisfaction. It was a pleasure working with him as a representative of ServPro.

This review is a follow-up of a review I left concerning ServePro Team Shaw, the first part of June 2024. The truly amazing part of my saga, is that, after 2 months, not much has changed. “Promises Made, Promises Unfulfilled”. I would like to say that this review should not be reflective of their mitigation efforts. Mitigation was handled in a timely and efficient manner; however, our reconstruction has been nothing but a complete and utter nightmare. I believe that this lack of professionalism stems from 1.) Unqualified personnel being assigned to tasks that they are not prepared to handle, 2.) A lack of managerial support (and possibly funding issues), 3.) Requiring on site subcontractors to perform tasks that they are not licensed to perform in order to avoid hiring licensed contractors (drywall and painters wiring electrical components, and I was even told that they were not involving the city in this project), 4.) A total disregard for the property owners concerns, with disdain, and a lack of attentiveness, to information that is provided them (one small example was the walls were painted with Semi Gloss paint, and the project manager, my wife and I had about a 30 minute discussion about Semi Gloss or Satin, to which I responded either is fine, only to come home to find the whole bedroom had been painted with Flat Paint). 5.) Most of the subcontractors have been proficient (drywall crew was horrible and it took them 3 days to do a 15 x 15 room poorly), but Team Shaw’s lack of proficient management and/or scheduling seems to work against the subcontractors being as efficient as they could be (I have been waiting for 3 weeks on a ceiling fan, and 3 Smoke/CO detectors to arrive and be installed by a Licensed Electrician, and Team Shaw is balking at using a Licensed Electrician).

Our fire happened on Jan. 14, 2024 and it affected only one room (now entering month 8), the Master Bedroom. Here it is, the end of the first week in August, and, if the process would be attended to, it could be completed in a week so, and we could once again be able to use our home. The Team Shaw project manager and I had a contentious phone conversation last Friday night (8-2-24) where the project manager said that we are so close to finishing and to let him finish (at least 10 times) but Team Shaw, true to their lack of professionalism, lack of communication, and lack of transparency, has not contacted me or been on our property for almost a week. So what does that mean? It means we are not the ones that are preventing them from finishing the project. ServPro Team Shaw is not performing.

If there are those considering ServPro Team Shaw, for reconstruction of their property, after an unsettling event. My suggestion would be to consider the decision carefully. What I have encountered, in my situation, is government section 8 housing workmanship quality, so diligence on your part, will be a necessity. In my situation, Team Shaw has only served to make our situation much more stressful and unsettling.

Benjamin (Pantego)

Servpro team was extremely helpful at addressing our leaks after the winter storm at our commercial facility. Sean and his team had the right up to date Equipment that effectively restored the areas of concern.

Andrew went above and beyond to fix the water problem at my house. He really knows his stuff and quickly figured out what was wrong. Andrew didn't just find the issue – he fixed it fast and now we don't have any more water troubles. He's professional, friendly, and truly cares about solving problems. If you need someone reliable and skilled for home issues, I highly recommend ServPro and Andrew.

On top of his technical skills, Andrew made the whole process easy. He explained everything clearly and was great to work with. Andrew's focus on making customers happy is clear, and he turned a frustrating situation into a positive one. Big thanks to ServPro and Andrew for sorting out the water problem with expertise and a customer-friendly approach.

We had floor flooding with the heavy rains in May 2024. I called a couple different services and Servpro was the only company that gave me any kind of hope they may be able to come out same day. The office set expectation we'll from the first call. Sean came out the same day in the afternoon. He and his 2 helpers were clear on what they were going to do. They did a good tidy job of removing baseboards and pulling back carpet and pad. After 2 days Kole came to check the moisture levels. He took the fans and dehumidifier from one room and left the other. Later that same day it rained again and water came in again. As scheduled, Kole came the next day and decided to rearrange because the 2nd room had become wet again. Kyle came back the next day and tested all moisture, finally everything was dry!
This was a terrible thing to happen but ServPro-Team Shaw (Sean and Kole) were very helpful and made us feel ok about how to remediate wet floors. We will call them again if we encounter this situation agin before the source problem is fixed.