House Cleaning reviews in Fort Worth, Texas

Initially got service because of the $109 special. After scheduling on the phone for a service it was up to $300. When the tech got to my house and stretched all of his hoses into my 2nd floor and proceeded to tell me how I needed to have my carpets cleaned “good”, it was gonna be over $3000. We went from 109 to 300 to 3k? Give me a break. Who has their carpets cleaned because they are too clean? It was irritating to say the least. I get charging a little extra because a dog used the bath room on your carpet but to charge 10x the amount is ludicrous. Just be honest about the charges upfront and you wouldn’t have this type of review. Why spend 30 minutes stretching all the hoses into your house before telling you it is going to be 10 times the amount quoted. I was very close to telling the guy to pack it up but I had already moved so much stuff so he could clean.

But I wish you guys could use more products to clean the carpet and to get rid of the stain. I was really looking forward to this to see my carpet stainless but 🙁I’m a little disappointed!!!!! With the money that I paid, especially right now that everyone is struggling financially!!!!

Mario did a great job, was on time and worked efficiently. Was out of here in no time at all. My only negative concerns the website scheduling/pricing system. Please correct the services selection menus to make sure the fee is calculated correctly. When I agree to a price, I expect it to be correct (and honored on the date of service).

Super clean
Very nice and helpful
I have used another company in the past and was not pleased at all
But for sure hands down will use zeroes again
Mario
Was super helpful and very professional and polite
Thank you again for a great job. 👏

Excellent service. Technician was extremely professional in answering all my questions. Explained in great detail how the process would really enhance the carpet's appearance.
Everything looked and smelled fabulous!
He also gave me information about tile cleaning for a future return date.
Thanks again for a wonderful experience. I will definitely use this company again. A+++!!!!

Awesome Job!!! Clean and smells so great! We’ve used them for over 5 years and recommend them to all our friends!

Our technician Adam was polite thorough and did a beautiful job on an older carpet with some pretty bad stains. We are just moving into this house and are so pleased to have the carpet looking good.

Our guy was awesome. Easy to work with very helpful!!! Plus we love when we have someone who worked with us 2021 and he remembered us!!! He was awesome

The technician was very professional, explained the process and gave me instructions to follow during drying process. The process was timely and everything was completed within the window of time scheduled. l will be using them ongoing.

Great cleaning, got 3 rooms, 2 hallways and stair clean. Rep was all done in 45 minutes.

While it was wet it looked good but when it dried you could see that most of the stains were still there. I had better service the last time I used you. The pictures didn't show up much

Ken was fabulous, hard-working, and very efficient. He came on time, was very thorough, and went above and beyond on the cleaning. I will definitely be using him again!

Quick prompt service. Did an excellent job. The service tech Rick was very friendly

Yeah what a transformation!! I tried to do This myself and it just didn't turn out and then zerorez comes in, smells great, looks great. 5 stars

I am very pleased with the service. Most definitely will use them again.
The technician was informative and helpful. Thank you again!

Very , very good service ! Had a five piece living room set cleaned . Showed up on time and completed job in timely fashion . Diamond was our technician today and he did a great job. He spent extra time on the tough areas and made them look brand new again . The set was a off white color that cleaned up great ! We highly recommend ! Thanks , Jon and Taresa Hogan

Chris Delizza was my service technician, and he did a FANTASTIC job. He was very professional, was on time, thorough, and quick. Chris was friendly and informational. I will definitely use this company again. I highly recommend them and Chris!

Wonderful job by Zero-Rez as usual. Julian was very professional and hardworking. Also, just an upstanding guy. 100% recommend!

Amazing, friendly and very helpful technician!! He came in and got everything looking brand new!! I couldn’t be more pleased 🤗

Called these guys, took them on their recommendations. The tech brought my carpet back to life! Saved thousands on replacing

So glad I called. I was given a call prior to the tech’s arrival. They got here and got started. Explaining each step and how to keep things looking wonderful in the future.