HVAC reviews in Georgetown, Texas

Georgetown AC was recommended by many of my neighbors and so when I was in need GAC came to my aide. They are thorough, exceptionally good at communicating the problem and providing possible solutions to choose from. HVAC is an investment in my home and I believe I invested well by choosing Georgetown AC.

First, would I use them again for a new install - yes. I will also sign-up for their maintenance contract now that the two free initial maintenance visits have been used.

Overall Georgetown AC has been very responsive to any issues that I have had. I had two completely new installs at my house. One went flawlessly. The other had issues. which I am giving Georgetown AC the benefit of doubt that the issues were related to quality issues from Trane. Regardless the second install did have issues. Restating what I said earlier, Georgetown AC has been very responsive in resolving the issues. They never left me feeling that I was not important to them.

The primary service technicians that have been to my house, Blake and Zac, have worked to make sure I was happy before they left. Zac even resolved an Ecobee issue which was unrelated to the work Georgetown AC had performed.

I was very disappointed with the service--I never had experienced the Humidity problem in my house until after we installed the new system 3 years ago. Problem is the system reduces the humidity too much. It was adjusted shortly after installation and was some better. However, it needs further adjustment and not a new $3,000. piece of equipment.

This company is definitely a 5 star company. We were saved several days of misery by their prompt service. Blake came out on 7/19/22 and verified that the inside blower motor of our HVAC had stopped working. To get us through the night, Blake temporarily installed a portable air conditioning unit that cooled the bedroom. This portable unit wasn’t one of those low efficiency evaporative cooler types, but a real A/C that expelled the exhaust through an outside window, with a duct and adapter panels. I was very impressed that the company would loan equipment like this. The next day, Blake returned with a new blower motor and our house A/C was running in about an hour. While in the attic, Blake was working in 122 deg temps, as measured by an attic thermometer. Kudos to Blake for enduring the heat and getting our unit repaired in a timely manner.

The employee worked very efficiently and quickly! He was very knowledgeable about the services performaned for his job and updated me about my system. He even offered to change my filters !
I highly recommend this company. I have used them for the pastfew years!

Zach was very professional and also friendly. He took the time explain the various steps he was taking to inspect our heating system. He also flushed our hot water heater. We will use Georgetown Air Conditioning again.

Zach is a very good representative for your company. He offered an explanation for our needs and always ask for our approval. He is a professional in his trade and a great representative for your firm. We will recommend him and your company many times over.
Thank You Zach

John of Georgetown Air Conditioning responded immediately to our emergency furnace failure and fixed the problem the same day. It's great to have a company like this that takes such good care of its customers. Thank you Georgetown Air Conditioning and John.

We've had Georgetown AC out several times. They have prolonged the life of our outside AC unit, keeping us from a very expensive replacement cost. We actually called them after another company said all they could do was a full replacement. Georgetown AC has fast, reliable, professional and friendly techs that treat our time and property with respect and care. Highly recommend them for any AC repair.

While doing routine maintenance of our furnace the Georgetown Air Conditioning &Heating technician (Blake) discovered carbon monoxide leakage. He was very concerned and explained our options. I obtained a detector and monitored the CO levels for several days. The levels continued to rise so we opted to replace the furnace. I notified Georgetown AC and within two days a new furnace was installed. Georgetown AC was responsive and reasonably priced. Thank also to Blake who is very thorough, attentive and cares about his customers. Great job!

I'm not one to write reviews but after almost 4 weeks of getting the run around and charging $125 for the initial service call, I decided to warn others so you don't waste your time waiting. I called once a week to get an update only to be told I would be getting a call back and a quote e-mailed each time. No calls or e-mails just broken promises as to doing the repair even after I made it clear just to put me on the schedule to fix it regardless of the cost. There are too many other good companies out there that shoot straight even if they don't have time. Be careful paying their $125 service call and then getting no service.....

Rick was very knowledgeable. He spent the time needed to explain the maintenance he was going to perform. He also spent time with me answering any other questions I had on the entire HVAC system and hot water heater. Great company and Great service.

I love Georgetown Air Conditioning and Heating. Their service technicians are informative, on time and answer any questions I may have. Blake is wonderful! He has helped me and my clients in the past and is always patient and friendly. I highly recommend him and this company.

Great company to work with. They installed a Split Unit Heat Pump in the enclosed back patio. The installation team did a great job. They were knowledgeable and cleaned after themself. I recommend Georgetown AC & Heating without hesitation.

Great company. I recently bought a house and put our system on semi-annual maintenance plan. When they did the first maintenance they told me I had a leak. I had them do a leak test and sure enough I had a leak in the coil. They replaced the coil. Great customer service throughout. Always on time. Replied to my various inquires in a timely manner. I would highly recommend them.

The company as a whole is great! our blower went out and instead of waiting days they had Frank, the technician who did the service ( which was awesome) drive all the way to San Antonio same day and he installed same day!!! Phenomenal !

I wish I could give Scott and his team more than 5 stars. My recent A/C replacement ended up being a very complex job. But they persevered through unforeseen complications with professionalism and some of the best customer service I've ever experienced, in the midst of their busiest season. Fernando and Melinda are seriously the best and true stand-outs in their level of customer care! Georgetown Air Conditioning & Heating has more than earned my loyalty. I trust their expertise, I appreciate their follow-through, and I recommend them as my #1 choice.

Our 9 year old air conditioner totally died the day we returned home from vacation. Temperature inside our home jumped to 86 degrees. I called several companies only to hear that it would be at least 2 weeks before they could get to us. Then I asked my neighbor if he knew a good AC repair company and he told me he was on a maintenance plan with Georgetown Air Conditioning & Heating and that they provided great service. I was pleasantly surprised when I called them and they said they would "juggle" their schedule to get to me by 2:00 pm the next day. Our service technician, Fernando, showed up promptly and diagnosed and fixed the problem in less than an hour. He was courteous, professional, and obviously competent. I was so impressed I signed up for their maintenance plan and even got a 10% discount on my repair. These guys are terrific! I would recommend them to anyone needing HVAC repair or routine maintenance anywhere in their coverage area! Far exceeded my expectations!!!

Everything about working with Georgetown AC/Heating was wonderful. The staff booking the appointments over the phone were very friendly, informative and quick to schedule. The on-site tech was also great. All around felt like we were in good hands and would highly recommend, as well as seek their services again in the future.

I just had my AC unit serviced in preparation for summer. I had made an appointment back in early January for last week in March. Sure enough LT, the Georgetown Air Conditioning & Heating technician, arrived right on schedule. He did an outstanding job, checked everything and even cleaned the compressor fins. Georgetown AC & Heating exceeded my expectations. If you are looking for a reliable, knowledgeable AC company, then I highly recommend Georgetown Air Conditioning & Heating.

Truly one of the best companies and team of professionals I've ever worked with. The unit in our attic was over 30 years old and needed replacing. Scott and his team quickly assessed the problem with heating and cooling our home, developed several options for us, and quickly went to work installing the new unit and ductwork. The dedication of the team to get our unit installed and working was amazing. I would wholeheartedly recommend this company and team to my family and friends. Great work, pricing, and customer service.