All reviews for R&R Air Conditioning

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    5

    I can't say enough great things about R&R. I had a poorly installed Geothermal system at my new house I moved into. They came in and gave me a full assessment to make some changes to may the system more efficient. RR installed the efficiency the new updates to my Geothermal system on 12/31. The next month my bill was 30% less. They did great work and are very responsive.

    5

    When my AC broke last night they were able to come out and fix it right away at my earliest convenience.
    They responded fast and were so much more affordable than any of the other places I called.
    Both the lady I scheduled the apointment with and the tech were extremely friendly, helpful and professional.
    The repair and diagnostics took less than an hour and was very affordable!
    Overall great experience!

    5

    We had AC problems on the fourth of July and called R & R. They replaced the starter capacitor and got the unit running that day. However, because our unit was original builder equipment and over 17 years old I asked for an estimate for a complete new system. They provided me a very reasonable cost to replace my system and installed the unit three days later.
    Their installation team was professional, on time, respectful of my property and had the unit running be mid afternoon. They hauled away my old unit and cleaned up afterward. They communicate well and there were no surprises.
    They are a small family owned business and take pride in their work and reputation.
    I would use them again and highly recommend them.

    5

    Wanted a total new hvac system due to age of our current one (31 years old, condenser 15 years old) and knew we were running on borrowed time for the unit. Jeff came out gave us a thorough and quick estimate that was 5K less than a big name company. I gave them the go ahead and the next day they were out and completed the install by 5pm.
    Very satisfied with the installation and the communication with everyone at R & R. Will continue to use them for all my A/C service needs.

    D. Knight

    5

    That time of year to maintain our central a/c.
    I'll be calling R&R air conditioning in Grand Prairie. Tx.
    Their technician Michael has always been very nice when he serviced our Trane a/c unit. He said we may request him personally which I will be doing again this season.

    5

    My ac tech Michael was very professional and knowledgeable. He had my AC up and running in less than 30 minutes. I would definitely recommend this company for any of your Ac needs.

    5

    This company is honest and upfront with options on how to keep your home comfortable. Highly recommend

    5

    Great customer service and went the extra mile to get our a/c up and running! We will definitely use their services again in the near future.

    5

    We had an AC issue and called Jimmy at R&R Air Conditioning, it was after hours and Jimmy took the call and scheduled a guy for first thing the next morning. Michael came out and discovered it was a quick fix, but took the time to perform a full diagnostics check on the entire system! Michael was great, didn't try to upsell me on anything, just ran some tests and said our system was in great shape and ready for the summer heat! I highly recommend R&R Air Conditioning for all your HVAC needs.

    5

    I would highly recommend R&R Air Conditioning! They are still family owned and local to Arlington/Grand Prairie. Prices seem very reasonable.

    5

    R&R is always my first call for air conditioning! There was a hiccup but they made it right. Michael was my tech this time- he did a great job and communicated well.

    5

    I just landed in Ohio and my wife called to tell me the air is not cooling. I looked at some reviews and found R&R. Kristin answers the phone at 7:33 pm and dispatched a tech that very same night. Michael Garcia drove from Ft. Worth to Carrollton and had the unit up and running in no time. He called me and explained the fix and what he did. My wife just raved about how nice and professional Michael was! The air is cool, wife is happy so thank you Michael and the R&R team!

    5

    I’m always happy to see Felipe when we need help with our A/C unit! I called yesterday for maintenance and dripping from our line outside and they came out this morning. Super fast and always kind

    5

    Our unit stopped blowing cold air and R & R sent their service tech, Michael to check it out. Michael was the best. He was knowledgeable, thorough and let me video his explanation of repairs so that I could show my husband. I highly recommend Michael and R & R for all air conditioning needs.

    5

    We've never used R & R before, but with its recent change in ownership, I reached out directly to the new owner to address a problem with our heater in the frigid 20-degree weather. Jimmy called me to determine exactly the type of service we needed and booked us the first available appointment. When Jeff arrived, he was prompt, provided quick and courteous service, and explained the fix in detail in person as well as on the ticket. Our house was already warmer within the hour he left. We were happy with our experience with R & R and are happy to recommend them to family and friends!

    5

    R&R Air was extremely helpful in diagnosing an old system and getting a new system installed while moving. They put two crews on the installation to make sure we had AC that night. Michael and the whole team were extremely helpful and were very quick to make sure everything was running as it should! They will be my first call should I need someone again!

    5

    Late one summer night the house started feeling warm. Checking the AC it was blowing hot air. Calling R&R they had the service tech, Michael call me and let me know he would be here in about an hour. Michael arrived right on time, diagnosed the problem, made the repairs and was off to the next after hours call. I really appreciate someone who enjoys his job. He explained what was wrong, repaired the unit, smiling out in the heat. I have had my share of technicians who repaired the unit by trying to sell you a new one. I would definitely recommend R&R for a new unit or just a repair.

    5

    Michael explained everything to me from the very beginning to the end. He fixed the water leak coming from my inside ac unit which ended up being a stopped up line from the drip pan. They were quick and reasonable! Thank you for coming so quickly and fixing the problem.

    5

    From the moment I placed the call to R&R all the way through the completion of our new ac installation, I was very impressed with the professionalism and knowledge from team R&R Air. They answered all my questions—provided great recommendations and had excellent communication throughout the project. I highly recommend a call to R&R if you need repairs, new unit or just have questions. The most refreshing part was they did exactly what they said they would do at the price quoted,

    5

    R&R did a fantastic job helping my mom with her unit! I am SO glad she called for a second opinion! The first company tried to take advantage of her. This company is honest and reliable!

    This is my mom’s review:

    Your technician, Michael, is exceptional! He is kind, knowledgeable, respectful, approachable and hard working. I enjoyed getting to know him while he serviced my unit.
    I can’t thank you enough for sending Michael to take care of replacing the faulty motor in one of my units.
    My friend, Tommy, and I invited Michael to lunch yesterday and enjoyed fellowshipping with him. He is a nice, appreciative young man.

    Your office staff is also very helpful and kind. Great phone etiquette.

    Thank you again, Jimmy, for reaching out to Brian to help rectify the problem.

    If any of my neighbors have an issue with their unit, I will certainly refer them to R&R!

    Kindly,
    Lynne Kling

    5

    Our experience with Jimmy was excellent! Because of his background in the HVAC industry, he has broad product knowledge and was able to offer us a customized package that fit our needs very well; and he offered us a very fair price.