All reviews for R&R Air Conditioning

We are very thankful for R&R, our house has two AC units and both had more than exceeded their life expectancy. Thanks to Jimmy and his team they were able to find us a cost effective solution to replacing both units. For the first time in years our house is comfortable all over. No hot or cold spots. His team is excellent, thorough, respectful and picked up after themselves. Our family highly recommends R&R for any of your heating and air needs.

Thank you from the Porras family.

We had such a great experience with R&R Air Conditioning! Our AC went out, and Jimmy Wells, the owner, had his team at our house quickly and took care of us right away. Having an older home can be tricky, but Felipe carefully evaluated our existing units and ductwork, explaining all our options clearly — with pros, cons, and cost effectiveness. We were able to make a confident decision, and Jimmy helped us get an amazing deal on two new Daikin units, making the whole process completely stress-free.

The R&R team — Felipe, Jose P., and Jose — were professional, friendly, and incredibly knowledgeable. They took time to answer all our questions and made sure we understood everything. When they returned the following week to install the second unit, they even checked in on the first one to be sure everything was still running perfectly.

We couldn’t be happier with their service, professionalism, and attention to detail. Highly recommend R&R Air Conditioning to anyone needing fast, reliable, and honest work from the best business in town!

We used R&R several times in adding ducts to an addition and servicing our AC. Everything is working well. 4 stars only because we had to have them come back out to rework our vents because the air flow wasn’t working well. Other than that, great work!

We used R&R to come check the unit and determine if the A/C was truly cooling as it should be. We let the company know that our A/C was working though it was not as cool as the thermostat read. Luis came to our house and immediately wanted to clean the condenser coils. This was great with us though we asked for someone to come and check temperatures around the house in an effort to determine if we needed to balance the air or move a thermostat. Luis told us that his infrared laser temperature gun was being recalibrated and he would not be able to check the temperature. Unfortunately, cleaning condenser coils has nothing to do with why it feels 78 when the thermostat reads 70. And the only tool which would be helpful (and seems integral to this profession) wasn’t available. Unfortunately, we spent $120 to clean condenser coils and nothing was done about the problem that we called for.

I called for the AC maintenance today because my AC was not working. We called the AC people around 5:15 pm and the guy came after like 20 minutes. He went to check everything was cool but he was gone to the roof for a long time. When my husband went to check he was chillin’ around in the car. We said nothing and asked for the bill and it included $445 and the time for he arrive was 5:10. I told him that we didnot even called your company at that time and he got nervous and started changing the bill. Too disappointed on the service. Never calling for service over here again in my life.

We were told our bill would be $600 after 1 hour of work. We agreed after discussing the price of service and the new hard start we needed. We were also getting new thermostats (the Honeywell T4). These thermostats are $40 on Amazon. They charged us $540 for two. I'm not kidding. I've never left a review before but our final bill was $1,500. It was fraudulent.

We purchased a used unit August 2022. It stopped working May 2023. We got maybe 3 months of real use out of it. Fine. No big deal. It's a used unit. No warranty. We totally understand. We purchased another used unit to replace it. It made weird noises immediately on install, and quit working in 28 days.

Tried to have a conversation about it - flat out, they sold us scrap metal in the shape of a compressor. They refused any responsibility. All sales final.

No problem. I will do my best to make sure everyone knows to not do business with you, and will take my business elsewhere. We've enjoyed our new HVAC supplier much better and have already replaced two (of 70) units with all new systems.

Edited to add: I see that R&R's best response is to argue about what happened. I'm not interested in an argument, but I do think it's important for people shopping for an AC company to be informed. We did not decline the leak check, it simply was not mentioned by your technician. He wrote on our receipt that he checked for a leak, but did not communicate that verbally, nor did he communicate that there was a leak found. If he had, we'd have been able to solve the problem much sooner. So, to sum up, R&R employees do not communicate clearly. They were not able to identify a major problem. I would not recommend that anyone use their services.

If I could give zero stars, I would have. We had R&R out to check on our air conditioner and we’re told it was completely out of Freon. We paid R&R to charge it up. Felippe said he checked and everything looked good other than that. A month later, our AC wasn’t working properly again so we had them back out. Felippe then noticed that we had a leak so bad that all of the Freon he put in there a month ago had leaked out. I’m not sure how a professional could have missed a leak that severe in the first place. We talked to Sandy several times and asked them to work with us on the price since their negligence led to over $600 being leaked out in a month and she was unwilling to own up to their mistake or help correct it. We got several other opinions that all confirmed that there was no way that leak had started in under a month. We ultimately went with another company to fix the problem for us and will never do business with R&R again. We were so disappointed in the lack of professionalism and skill. If you want things fixed correctly, call someone else.