Reviews of local pros in Harlingen, Texas
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They were very professional while they installed the unit. I would definitely recommend this to other first time buyers of a HVAC system. Mr. Villarreal patiently explained the process very clear and explained the entire process perfectly. I'm pleased with him and his workers that installed my unit. Thanks!
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We thought it would be prudent to replace our 25 year old HVAC system. Advill was one of four companies who gave us quotes. Adriel Villarreal gave us quotes on several different systems and gave us the benefits of each. He also pointed out (correctly) some issues with our duct work. The system we picked was installed on the agreed upon day and took as long as he predicted. There were no additional hidden charges. We are extremely happen with the system chosen.
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I'm extremely disappointed with this company. My unit is less than two years old and has been nothing but problems. To begin with, the installers did not seal it properly, causing the inside unit to sweat really bad. (Brand new home mind you) We had them out repeatedly to address it. The first time, we were told that it was normal 😡 (it's not). Then we called them out again several more times before they finally figured out that they didn't seal the compartment, so hot hair was constantly getting into the AC compartment causing condensation (not just a little either, it was a lot of water... It was causing mold to grow). It took over a year for them to finally fix that. Who knows how much money I wasted on my electricity bill because the unit ran non stop trying to keep the air cool.
Then after that issue got squared away, our AC broke altogether. They came out but this time, they charged us $120 to fix the part that broke because we were beyond our 1 yr warranty. Then TWO weeks later, the heater broke... Again they came out and fixed it... Again charging us $120.
I honestly believe that the issues with this unit are their fault because they consistently looked over the insulation issues, causing it to run non-stop and create condensation... and because of that, the conditions have either overworked the parts or rusted them out. The only other option is that they installed a lemon in my new-build home and either way, they should have the integrity to do the right thing. I shouldn't be paying $120 repeatedly for issues that Advil Air likely caused. It's only two years old and has been serviced regularly by Advil Air. I shared all this with the company and even asked to speak to the manager or owner but wasn't given the opportunity. When I mentioned the fact that it could be a lemon, she was quick to point out that lemon laws don't apply to their company... Well that's fantastic, but I would think doing the right thing and operating a business with integrity would.
RESPONSE to Owner:
Respectfully, you're not going to convince me that my unit was supposed to condense. My neighbors' units have ZERO condensation on them. And now that the cabinet is sealed properly, neither does mine. For the record, your serviceman did not remove any weather stripping (I was there watching everything he was doing, so nice try on that)... Plus, it took OVER A YEAR for you guys to properly diagnose what was going on. Hot air was getting in from our attic because it wasn't sealed up properly when YOU guys installed the unit.
You're also not going to convince me that my unit didn't endure un-needed pressure in that year that you guys couldn't diagnose it.
As for the rest, those are just convenient excuses to keep charging your customers $120 for issues that shouldn't even be arising on a unit that is barely TWO years old and has been serviced regularly by YOU!
And you're right, lemon laws in Texas only apply to autos... But that doesn't mean that's all they SHOULD apply to. If you need a law to force you to do the right thing when conducting business, then I have every right to question your integrity as a Christian business owner. -
Our A/C stopped cooling so I called Advill and they were at the house within an hour. They fixed the problem and A/C was running within 30 minutes after they arrived. Very happy with their prompt and excellent service. Highly recommend Advill Air Conditioning!
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The Advill Consultants who came over from the beginning were very much gentlemen n Professionals. I was able to feel free n very safe. I had an Emergency, so I to Leave my house for a while n had no Problems with Esau Granado & Ernie Aguilar. They were very trustworthy n kept me abreast on what they were doing. The time that they forecasted to finish was right on point. We Johnny & Yolanda Lozano would certainly use this Comp. again.
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Absolutely a wonderful company. We have been using Advill Air since we built this house in 1995. And everytime we get a thorough maintenance upkeep. If one of our units is out, they are always faithful to come as soon as they can to find and fix the problem with either one of our 2 units. They truly will move mountains with scheduling to rush and repair whats wrong, even all the way in Mercedes...their valleywide. When both our units of 20+ years were to be replaced, the owner, Adriel Villareal himself came after hours to install 2 window units in order to keep us cool while we waited a few days for our new units installations. All his staff from office to repairmen are ever so friendly, caring and make us the customers #1 priority. So folks, don't hesitate to call them for your AC repairs and installation. Thank you so much Advill Air, you keep us cool and warm all year long. Blessings to y'all.
The Soto Family in Mercedes -
Advill was highly recommended by our neighbor when our air-conditioning unit suddenly stopped working. Adriel, Debra and all the techs are very knowledgeable, professional and personable. We are so happy we took our neighbor’s recommendation.
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We always count on Advill for our AC needs. During this extremely HOT summer, our AC went out. Advill came right out to access the problem & order the needed part. The owner, Adriel, actually came & installed a temporary part so we could keep cool until the ordered part arrived. We really appreciate the prompt, courteous & professional service that Advill provides...THANK YOU!!!
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They installed a heating and a/c unit, which included duct work, return air flow enhancement, and thermostat. They evaluated my electrical service to insure it was adequate. They also installed galvanized sheet metal to cover the duct work. The service was excellent and the technicians did an outstanding job. Now, I have a system that cools and heats my place. I am very happy with the company and will refer them to other potential customers.
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Very satisfied with Advill Air Conditioning. The Owner Mr. Adriel Villarreal and Staff walked me through the whole process. Being a penny pincher I told Adriel that I would take care of some electrical issues that needed to be addressed before installation. And to this I say let Advill A/C take control of the whole process, trust the process and save yourself money and a whole bunch of headaches.
Thank you Advill Air Conditioning you’ve made this old house very comfortable .
I most definitely recommend Advill Air Conditioning. -
Advill Air Conditioning is a top notch company aimed at great customer service. I had my air ducts cleaned, vents replaced, air handler components washed and had an IWave air cleaner installed. Thank you Mr. Villarreal for giving me a great deal. I also want to thank the office staff and the technicians for your great customer service and professionalism.
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I am very pleased with Advill. The owner, the office ladies and the technicians were very helpful and very knowledgeable. They installed my AC unit in one day and sooner than I was expecting. I was provided with different plans to pay and low financing options which helped me out. I give this company 5 Stars. They all deserve it.
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Highly recommended. Did a great job in a professional manner, cleaned up after themselves. Mounted my unit to a concrete slap that they brought. Was told that if my unit was moved by heavy winds that my insurance provider would decline my claim if it was not anchored to this slab. I appreciate a company that looks out for my interests. Will use for all my future needs.
B Hunter -
Advill Air replaced my a/c unit inside and out after the March weather event. This company is legit! From the owner, who came to do the estimate, to the installers, to the ladies in the office, top rated, 5 star, in all respects. Everything promised was delivered. If you are in need for a/c work, look here first!!!!!
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Advill does my AC maintenance. The staff is great! Never had a problem with them. Adriel is very knowledgeable and professional.
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Very helpful and prompt while affordable? Very knowledgeable about system requirements for specific applications. Professional people and professional install. 3 ton Rheem with 10K heat strip.
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I've used ADVILL a few times for maintenance and different AC issues and never had a problem. The owner and office staff are friendly and take care of you properly, and the AC crew is knowledgeable and thorough. Definitely recommend.
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My HVAC system stopped working after 19 years. I contacted ADVILL and they came right away. I already knew I needed to replace everything but with the temperature and heat index so high in mid-September I knew I couldn’t stay in my house until the new system was installed. They brought a used part and got my system working so my house was cool until the new system arrived. Their service was wonderful. The new system (outside and attic) was completed in one day. Those guys really earned their paycheck as it was very hot in the attic. When they left, everything was cleaned up and my house was getting cool. I highly recommend them! They were all very kind, thoughtful, and respectful, including the owner and the ladies in the office. A+ from an old retired school teacher.
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Muy buen servicio, los técnico son muy respetuosos y puntuales.
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Professional work.
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Awesome company, awesome employees, fast ,clean and on time