Reviews of local pros in Harlingen, Texas

I was finally put in the strenuous position to replace my ac unit, but I am immensely grateful to have found General HVAC. They thoroughly guided me through the entire process and made themselves available to help this customer, even over the weekend. I was given plenty of options, from quality units to payment plans that were flexible enough to meet my needs. General HVAC took all the stress out of making a huge decision. Thank you!

Our central AC unit went out early in the morning and as soon as we made contact with them they had a tech out within minutes! We are far beyond impressed with the professionalism, speediness of repair and education the tech provided us with! Thank you so much for your speedy repair during this intense heat! This very pregnant customer is very thankful!

Had a complete unit installed both inside and outside. Customer service was great and were very helpful for getting my installation done in a timely manner. Technician Eddie was very knowledgeable in his craft and did a great job. My wife and I are very satisfied with the work that was done.

I would like say a Huge Thank You to General HVAC for the Best Customer Service from beginning to end of installation. The Customer Representative assisted us the entire way to assure us the best replacement installation of our inside Airconditioning/ Heating unit. She went above and beyond to ensure we had the Best Quality Service along with the technicians on site of our home. Both Technicians were very thorough professional ensure our new AC unit was installed in a timely, adequate, professional, precise manner. The two technicians went above and beyond to ensure we had the Best Quality Service and ensured our new unit was installed properly working efficiently and left us completely satisfied with our new unit. I highly recommend General HVAC LLC for all your air conditioning service needs. Quick response quality repairs and professional quality installation.

Called them at 9:30pm and very easily scheduled an appointment for the next morning. The technician,Eddie, found the problem within 5 minutes and had the repair done promptly thereafter…. I couldn’t be happier. These guys will always have my business.

Not sure if they are actually 24/7 (as Google says) but I left a voice-mail overnight and they called me right away in the morning. I ended up going with them over my usual A/C repair company because they were able to come out faster and were very reasonably price. I'm so glad they were able to fix the issue right away, especially with this heat going on. The employees I spoke to were very friendly and professional, I will definitely be recommending them!

I love this company! They arrived quickly around nine forty five or ten o'clock at night and fixed everything within thirty five minutes. The repair man went above and beyond to explain to me exactly what was wrong while showing me what was wrong and what he was going to replace.Then he rinsed out my coils with my water hose; he went the extra mile with customer service! I'll never go to another AC company! I had a great night sleep thanks to them! You guys are the best! I would also like to mention that this company chargers the same fee of eighty five dollars to come out and assess the problem, whether it's during the day or after hours! I turned down other companies because they wanted to charge $200 just to come out after hours and see what the problem was, and then they were going to charge me everything additional test needed to be repaired. This company use my eighty five dollar assessment fee and put it towards the amount due. I couldn't be happier with an A/C company. They are absolutely the BEST!!!!

Disapointed the technician didn’t attempt to even troubleshoot to locate the problem. I had to call another company, they showed up and fixed it.

Update: 8:50pm technician saw review called my wife very agitated about the review I posted in which at no moment am I being disrespectful or using foul language. I just wanted to inform of my experience tonight.

General hvac did a wonderful job of installing a split unit for us. They were very accommodating and their staff did a great job of communicating with us!! ☺️

Technician Eddie was Great took the time to explain everything clearly and very professional. He arrived on time diagnosed the issue quickly. My Ac is running much better now. I highly recommend this company GENERAL HVAC LLC 😁👍💯

I really appreciated the quick service to get my thermostat replaced $240 and then to get a new 3.5 ton heat/air unit installed $4700. The company emploees were very polite and answered all of my questions. I did not have to wait long at all for them to come out.

TI Solutions fixed my AC within hours of calling them. They had the part I needed and the repair man was at my house within a couple of hours. The female caller from TI solutions was the best. She would call me to let me know when the technician would be here and when he had arrived.. TI solutions are very professional and I recommend them to everyone. And the cost was so resonable.. I was able to afford them...

I had some trouble with my AC recently, and this company came through for me not once but twice. The first time, they replaced my motor quickly and got me up and running again. When I noticed my AC still wasn’t cooling properly during the daytime, they came right back out and found that my compressor was off. They fixed it right away, and now my house is finally cooling the way it should!

The technicians were professional, explained what they were doing, and made sure I understood the problem. I really appreciate how quickly they responded and the fact that they didn’t leave me hanging in this Texas heat. Highly recommend!

Great experience, Eddie is a great tech.explained and showed me the issue I had with our ac. Repaired it a small cracked leaky line, a month later the line cracked again so Eddie came back explained that it was the same situation due to likely a bad line and replaced it quick no additional costs and we're cool in our house again.

I was extremely surprised and happy for the quick and complete service I received from this company. My AC stopped cooling overnight. I called at about 9:00 in the morning for a repair appointment. They informed me a repair person could get to me that afternoon. I agreed. Within about an hour, though, they called me back to let me know there was an earlier opening, if I wanted it. I agreed again. Repairman arrived, diagnosed the problem, gave me a quote, and upon my approval proceeded to repair the unit. I was back up and cooling within 45 minutes! Excellent work and very reasonable cost. The repairman also gave me a list of suggestions to help keep my AC running in tip top shape. I will definitely use them again and I highly recommend them for your AC repair needs.

I had a great experience with this company from the start. I got a fast response and options for repairing or replacing my old units, I appreciated that both options were provided and decided to replace my units with them. The techs that came worked diligently and my new units were up and running that evening. Highly recommend 👍

Excellent service and professional experience thank you MAX

Highly recommend! Great customer service and very helpful.

They were punctual and professional at a great price.

Extremely professional, quick to respond to my SOS 🥵, explained everything in detail and answered my questions 😊. Thank you again for the incredibly great service.

Very good service , they came all the way from Harlingen to McAllen to install good communication always a text away.