Electrical reviews in Helotes, Texas

Dietrich and his crew are outstanding! As I have replaced chandeliers and pendants in my house, Dietrich has always done exemplary work. When he added a camera to our existing Ring system he found that the previous camera had not been wired properly and brought the wiring up to code. They will continue to be “my electricians.”

Top of the line company ! Dietrich electric has been my go to Electrician! I’ve been using his services for the past 15 years from installing lights in our home to replacing breakers. Always on time! And very Trustworthy! I can’t thank you guys enough for always being available and educational.

These guys live up to their reputation! We had Dietrich Electric install a Generac transfer switch given all the power outages last winter. They showed up on time and discussed install options with no pressure or scare tactics. Came back a week later for install and even came back a third time for a tutorial after we received our generator. Very professional and enjoyable to work with. They are now our go to for any electrical needs!

My husband and I recently purchased a home, and before closing, the previous owner hired Dietrich to address some electrical issues. After we moved in, we began experiencing problems with our breakers constantly tripping, which prevented our AC from working—an issue we had not encountered prior to his work.

Wanting clarity, I called Dietrich to better understand the scope of the work he completed and whether it could be related. I explained that I wasn’t sure of the exact terminology and simply wanted to learn more. Instead of offering a professional explanation, he immediately became defensive, speaking to me in a condescending manner as if I were accusing him of something—which was not my intention at all.

When I pointed out that the issue only began after his work, his response was, “That’s what happens when you buy a used house,” which I found extremely rude and dismissive. He then told me to “contact an electrician” if the problem persisted—as though that were not his line of work.

While the original repair may have been completed, the lack of professionalism, courtesy, and customer service during my interaction was unacceptable. Based on my experience, I would not recommend Dietrich.

Friendly, punctual, and affordable. Dietrich replaced both electrical panels on my house and helped trouble shoot a 3 way switch issue. They showed up on time, completed the work quickly, and were very professional. Would highly recommend them to anyone.

Outstanding Service from Dietrich Electric!

I couldn’t be more impressed with the service I received from Dietrich Eletric. From the moment I contacted them, their team was incredibly professional and responsive. They scheduled an appointment promptly and were on time, which is always appreciated. The electricians who came to my home were courteous, efficient, and clearly very knowledgeable.

They took the time to explain the issues with my electrical system in simple terms, and they offered several solutions. The work was completed quickly without compromising on quality, and they left the work area spotless. I also felt their pricing was very fair for the level of service and expertise they provided.

What really stood out was their dedication to ensuring everything was working perfectly before they left. They went above and beyond to make sure I was completely satisfied. I now feel much safer and more confident in the electrical system in my home.

I highly recommend Dietrich Electric to anyone in need of electrical work. They have earned my trust and future business. Thanks again for the fantastic service!

Dietrich Electrical Service did an outstanding job installing my Google Nest Cam with Floodlight. The camera was mounted about 15 feet from the ground, which was too high for me to handle. They ran about 3 feet of metal conduit on the front brick facing of the house, between the camera and a power source under the eave at the front corner. They even had a 45-degree angled extension fabricated to accommodate the height of the installation, ensuring everything fit perfectly. The installation looks clean and professional, and everything was done efficiently and safely. I highly recommend their services for any residential electrical work!

Outstanding Professionalism and Reliable Service from Start to Finish
⭐️⭐️⭐️⭐️⭐️
It’s not often you come across a service provider that delivers on every promise — but that was exactly my experience. From the first point of contact to the completion of the job, their level of professionalism and attention to detail was exceptional.
The booking process was smooth and straightforward, with quick, clear communication that immediately set the right tone. I was given accurate timelines, transparent pricing, and a clear understanding of what to expect, no guesswork, no last-minute surprises.
They arrived exactly on time, fully prepared, and maintained a courteous and respectful attitude throughout. It’s rare to see such a strong commitment to punctuality, and it immediately built trust. The team worked efficiently and stayed focused, all while keeping the space clean and organized.
What impressed me most was how easy the entire process felt. There was a genuine sense of care in how they handled everything, professional conduct, clear communication at each stage, and a noticeable pride in the quality of their work. Even the follow-up after the job was complete showed that they stand behind what they do.
In an industry where delays, vague pricing, and miscommunication are unfortunately common. They delivered exactly what they said they would, on time, on budget, and with a level of professionalism that deserves recognition.
I highly recommend to anyone looking for reliable, high-quality electrical services. They’ve certainly earned my trust and will be my first call for any future projects.

Great people and very smart. This father and son saved me thousands of dollars. A local HVAC company recommended I redo my whole heater system when in reality it was a very minor issue. A breaker was flipped… I highly recommend this business and I will go back for all electrical needs in the future. I’m very grateful to them.

It’s a pleasure having Dietrich Electric Services work on our electric projects. Dietrich is professional and friendly. He shows up when he says he will and he was able to hook up our new Generac Generator. Recommend him to anyone in the San Antonio area!

24 KW Generac whole-hose generator installation. Knowledgeable, skilled and extremely easy to work with. As a former electrician I can say that you will not get better quality work and service from anyone. And, excellent pricing! Yes, former electrician but as the saying goes: "Don't try this at home" - call Dietrich !!

Contacted Dietrich Electric for possible issue with my elderly parent’s home. Appointment was easy to schedule, Mr. Dietrich understood my concern. He arrived on time and quickly assessed the “problem” which in fact was not a problem. Other service providers might have taken advantage of my ignorance but he did not. In fact there was no charge, not even a trip charge. I cannot recommend Mr Dietrich more highly. I will certainly be using him in the future and will recommend him to all.