Plumbing reviews in Helotes, Texas

Nice, very helpful and professional people. My schedule moves around a bit, and they let me know before they head over so I can make sure I was there. Make things a lot easier.

Kenny is the best! He analyzed the issues, gave me options and quickly made the appropriate repairs.

Dishonest company, condescending owner with no respect for the customer. Expectation is to have a plumbing expert show up and explain to us our options in order to get the issue fixed right the first time. Instead we've been billed over 5 hours of labor charges for a leaky bathtub faucet that was never fixed correctly. Parts were replaced with first 2 visits, and the bathtub was leaking again the following month. I called the original plumber back with the understanding that he would do the right thing and not charge us for an issue that was not repaired appropriately the first time. After re-fixing the faucet leak with some Teflon tape he recommended the replacement option as soon as possible, admitting that he should've gone that route originally after seeing the age and condition of the faucet during the first visit. Actually said the cliche, "hindsight is 20/20". We were disappointed that we received an invoice for 2 hours of labor for the follow-up "repair" plus drivetime. We tried calling the company to dispute these unfair charges with Mr. Walz, the owner. He had the audacity to tell me it had been 35 days since the first repair and they only warranty their work for 30 days. Proceeded to tell me that I was part of the problem with society today, always trying to get something for nothing. Ultimately we were compelled to use another company that would've easily fixed it right the first time, and now have work warrantied for 1 year.

Kenny came out and helped uncover a leak and repaired it. He’s always friendly and we have respectful conversations about politics with our differing opinions. His knowledge and expertise with plumbing is invaluable and, as a non-profit organization, we appreciate his ability to repair things right the first time. He also asks to look at minor issues so I get the full value of his hourly rate. We will use him again when needed!

Kenny has provided exceptional service to my Mom who lives at The Carlyle. Kenny’s services are the go-to services for this high rise condo for more than 37 years. He uses common sense solutions to all of your plumbing related home repairs. Moreover he picks up the phone right away, extremely courteous and responds quickly. His prices are reasonable as a seasoned expert in this field. I would strongly recommend Kenny for all of your residential projects and plumbing repairs.

Great plumbing company. Very professional and affordable.

Great service, my family is always pleased after calling Alamo Preferred Plumbing.

Can I tell you how great on time and professional this company is. In-N-Out fast left house clean so grateful

Have used Greg and Alamo Preferred for both a sewer and water line issue and couldn't be happier. They are prompt, communicative, and the work is fantastic. Even with tunnel and concrete work, anything they dig is put back in better shape than when they started and the plumbing work is efficient and thorough. Cannot recommend highly enough!

Greg was prompt and did a great job explaining the issues, very clean professional and Honest.

Josh did a great job repairing my main water line leak. At a right and just price that was affordable.

They did a great job. I was very satisfied with their work.

Very frustrating experience. The guy was a jerk. I will not use this plumber.

Terrible communication. They never have good availability. And never remember who you are when you text them even after they tell you to text them. Go with someone else if you like communication and availability.

Professional,quick and had the best rates.
I highly recommend A+ Plumbing.
Call this company first for plumbing needs.

Great communication, great plumbers! They were very respectful, and A+ really took care of us, helping us save money anywhere they could. Highly recommended!

These folks really came through when I needed them...yet again! They are an AAA+ outfit. Richard and his crew are top notch folks who are reliable, dependable, affordable and always show up with a smile. Great outfit to work with!

Very pleased. Replaced H2O softener with an upgrade. Techs were polite, professional and prompt. Would definitely recommend to anyone. Fair price, great work.

Richard was fantastic! I highly recommend him. He was easy to schedule with communicated his time of arrival. He explained all the features along with the maintenance.

Fernando was quick effective and professional with his work. Response time was quick and where done in less than an hour would highly recommend also price was affordable

Excellent same day service! Very helpful and informative. Did a thorough inspection then replacement of water heater.