Reviews of local pros in Helotes, Texas

Joe and his team did an awesome job! They are prompt, courteous and get the job done! His quote was fair and we are very pleased with the completed job. I will be recommending him to everyone! Thank You!!!!

I found Air Pros using one of the commercial recommendation systems and got a call back promptly. Within a few days, Mr Leal was out and checked the heating system, which was less than two years old. He detected a very small leak and showed that it was due to the original installers' failure to redo the gas piping between the public service supply and the unit. When the original installing company failed to return my call, I had Leal come back out and fix the problem. The work was well done, the leak was eliminated and the cost seemed reasonable, although I did not shop. I mean, you've got to be careful about natural gas leaks, don't you?

It was unbearably hot day and my air conditioning broke. On the day I called for the service, Joe, the owner of Air Pros Of S.A, with his assistant came out after hours for the repair.
Other companies I called would come out next day mostly. In my past experience, the bigger companies would send any young technician.
Joe was very sincere and diagnosed the problem right away. I was very happy with his service and got the impression of the expertise from Joe.

Joe and team show an incredible level of customer service and responsiveness. Technicians are thorough, professional and have solved my issues quickly on each visit. Great company!

Joe not only fixed my A/C in a short time but he also saved me thousands of dollars after a large HVAC company gave me a incorrect diagnosis and recommendation.

We recently bought a house and the central air went out on a 100+ degree summer day. Our realtor referred us to Joe, and he came to the rescue! We were so happy he was able to come the very day that we called him. Once he arrived, he quickly fixed the problem by replacing a bad part in the system. Communicating with him by text was easy and smooth. We'll be using him for our future HVAC needs. Highly recommend!

Joe and his team are true professionals. After receiving several bids to completely replace my HVAC system I chose Air Pros. Joe is easy to work with and very responsive. Could not be more pleased with my experience, Joe pays attention to all the details and does not overcharge or oversell. Call Air Pros of SA!

Sammy came down and installed two mini-splits for us, going above and beyond and keeping everything clean, tight, and neat. I am extremely grateful for him and the wonderful job he did.

Joe has the best customer service up front pricing with no hassle to buy. My ac went out and he tested it and unit was not able to be fixed due to the compressor went out mind you it was 26 years old so he gave me some options of different systems so we got one just to let you know they do financing he was back the next day and installed it for us. Very fast service so you don't have to be stuck in the heat for very long. Thank you again Joe for your speedy service and and thank you to your team as well.

Joe and his crew did an outstanding job for us installing a new Train 20 sear air-conditioning system our old system went out on the 24 November two days before Thanksgiving Joe and his crew came out took a look at it saw the air source pump had failed and gave us an estimate for a new AC system. He was able to do the work the very next day completed the work in just 6 hours. We are very pleased and happy with the work he has done and would recommend Air Pros of S.A. to anyone needs air-conditioning work.

Joe came at 10:30 at night to fix our heating system that was only pumping cold air. He also noticed a poor installation that could be dangerous. So far, very pleased.

MAY 20, 2024
Sammy is excellent. He and his associate did a maintenance check on our two units. They are efficient, honest, punctual, and courteous. Great work.

We lost power to our outside AC unit just in time for the 3 Extreme Heat Advisory days all in a row and were left with a sweltering home. Our system was only 4 years old, but I could not recall who installed it. So, we called another company out that spent about 2 hours diagnosing and another 6 days waiting on parts. On the 6th day, I was at my wits end and decided to start calling Trane Warranty Customer Relations to try and expedite the part we needed. During that call they were able to tell me that Air Pros of SA had done the install and thank goodness they did! I gave Joe a call and he let us know that not only could he come out to repair that day, but that we were still covered by his company’s labor warranty. He was there within a couple of hours and within 5 minutes had our system running again! I’ll never call anyone else again. We could not be more pleased with their service and will recommend them to everyone we know! Thanks so much, Joe!

Before going with Air Pros I looked around with other AC companies for comparing prices, they offer the best prices with great customer support, 2 years after getting an AC unit with them one of my parts was not working, they came the same day after relaying my issues with Joel and fixed it at no cost since it was covered by warranty. That’s top tier customer service right there!

I'm a little staggered. I've been stalling like crazy on having someone out to work on our unit because of the horror stories... Then the unit started making a weird rattling noise and, knowing it was old, I was braced for an automatic "You need to replace it" or at least "You should let us do expensive maintenance."
Not only does Joe offer a texting option on his website which made it super easy to each out even during the workday, he responded quickly, came over same-day to check it out, and was able to take care of the issue in minutes. Walked us through what happened, gave us a straight answer on what to expect for the unit (and what it will cost to replace it when it's finally time!) and was just... I'm beyond grateful!!
We've pinned his card on the fridge. I've saved the number to my phone as Joe AC Guy and will always reach out to him first now...maintenance, replacement, whatever!

I wanted to install a mini-split in my garage gym to keep cool during the summer months. I got about 10 different quotes from companies around the San Antonio area. In the end, Joe had the best price by far. He and his team came out and had the mini-split installed within a few hours. Installation was professional - everything looks great both inside and outside the garage. Great service and communication, and Joe gave me an honest price on a system. I'll be coming back to them for future HVAC needs!

Joe is amazing, very professional and reliable. We had issues on Sunday night with our AC not cooling. So we called another company Monday morning and they charged me $300 but 3h later we had the same problem with the AC. That company couldn't do the repairs today so when the house was 87 degrees, I went online to find someone close by. I reached out to Joe and he texted promptly, arrived to our house in less than 2 hours and was able to get the AC running as new by 5pm. Now we are back to having a cool and comfortable home. Glad I found this company and will surely use them in the future.

Air Pros installed a new Trane home air conditioner for us this past summer. We were so pleased with their service and price that we decided to have them insulate and put a mini split in our garage, which we had done last week. We LOVE it! We highly recommend using this company. Joe and Sammy are quick to respond to phone calls and texts, highly knowledgeable, work quickly and quietly, and leave the work space clean.

Air Pros showed up within an hour, and our technician, Sammy, was professional, knowledgeable, and diagnosed the issue promptly, fixing it right away. After getting hit with a sky-high quote from one of the big companies, these guys were a breath of fresh air. Fair prices, fast service, and it’s great having a local Helotes company you can trust. Highly recommend.

Sammy was my HVAC specialist who came out and he was so thorough and honest. After having two larger companies come out before, one that made me cry from being short and rude to me for just asking basic questions, the other who refused to test my HVAC parts, Sammy was patient, knowledgeable and very thorough. He tested everything shared all of his findings with me to help me understand and offered to directly show me the hardware/leak issues as well so that I understood. He showed me part prices for my older unit and helped me understand the risks of repair versus getting a new unit. He also offered me different solutions partial unit, whole, and great deals on both. Such a wonderful professional and I am only going to recommend him to my friends and family. What a wonderful and professional company, I’m glad I found them.

Micheal was so super easy to reach.
He understand the urgency of my situation and responded to it immediately.
My issue was promptly resolved.
Extremely professional and courteous.
I highly recommend Cannonball electric for all your needs.

Michael came out same day to fix a urgent plug for us. Super polite, and very professional.