Constraction reviews in Houston, Texas

4.7 based on 6941 reviews Back to the listing
    5

    WOW! WOW! Such an amazing group of professional, friendly, hardworking, efficient, dedicated crew. This company and their amazing crew installed insulation in crawl space and attic and We are very satisfied customers . Thanks John & John. You guys made my husband and I feel so comfortable and trusting of you and your company. We are satisfied with your amazing service. I RECOMMEND this company for all the services they offer. THE VIBES IS RIGHT!😊😊

    5

    The company did a great job replacing a roof and installing new insulation, and went to great lengths to clean up once the work was completed. It was easy to ask questions and communicate, and everything was explained very well. I would recommend to anyone.

    5

    I contacted multiple service providers in Houston, to request quotes and assessment for spray foam insulation in the crawlspace area of our pier-and-beam home. John Harper at First Defense was the only one to give a thorough assessment of both the crawlspace area, and the rest of the home, viewing the attic, roof, doors, windows, etc. I never experienced an over-sell at all, but just a thorough assessment, and proposal for the best solution. He identified that First Defense's proposal would not necessarily be the lowest bid (true), but I definitely felt the most assured from his proposal. Other groups either retracted their bid (unwilling to enter the crawlspace area), or generated a bid without even seeing the home. In my experience over a couple of weeks' worth of winter temperatures, there is definitely a noticeable improvement in the floor-level temperatures on our ground floor. I've already recommended FD to neighbors and friends – their service was prompt, communication was clear, and the product has seemed to make an impact as desired.

    5

    Great job by First Defense on all the work they did on my insulation project. They also picked a great subcontractor to do some ductwork and install an AC unit in my garage. High quality work product and great communication about the project’s progress throughout. I am a happy customer and would definitely call them again.

    5

    John and his team did an excellent job installing spray foam insulation to the roof of my attic! They were professional, on time and answered all of my questions. I interviewed a couple of companies before deciding to go with First Defense Insulation LLC. I used the word interviewed because for me it wasn’t about a quote and the cost, but more about finding a company that I could trust to do the job! I highly recommend this company.

    5

    We called John about having our new home insulated. He came out, was very professional, answered all of our questions (and I had a lot)
    He sent us a very competitive quote. We called to let him know we were ready for the work to be done and he said they would be there with in 3 days!!! Not weeks like the other quotes we had gotten. The crew showed up right on time! Very professional, and did an amazing job!!! They even cleaned up and swept the house out. I could not have asked for a better experience with a company. I don’t plan on building another house but If I do... John and his crew will be the ones to do it!

    5

    We had our roof replaced by John and his team , and could not be happier. He was on time for all his appointments, very thorough with his initial inspection, and took his time not only showing us the pictures and videos he took but explaining it all. Job was done as agreed to and all dates where met I highly recommend as you will not be disappointing.

    5

    From the first phone call to inquire about foam insulation I felt completely comfortable and confident that this was the company for us. Our custom built 1970’s house was going to bee a challenge because of it’s flat roof. Our project was no challenge for this team. My husband I I were presented with a plan, offered financing, and scheduled our project to be completed in two days. Our family of five and three dogs were given housing for the two days at no additional cost! After the project was complete we came home to a perfectly clean home. We were impressed with the entire process. When I woke up the next morning I could not believe how crisp and clean the air felt. I thought I was imagining it until I asked my husband and teenagers. They also said they slept great and woke up refreshed. I was shocked. I do not only highly recommend this company but insist.

    5

    Experience was great overall with getting insulation in our crawl space. John came out and was able to look at the property, come up with a plan, and sent over the estimate in a timely manner. Wasn’t quite sure what to expect, but he went through in detail of what was needed in the area and recommendations. Once the estimate was approved, we got on the schedule. The day of installation, I got notification that they were coming out and the team was out early and worked quickly on getting ready. Installation of the insulation went well and the team cleaned the area and then cleaned up on their way out. I would use them again if the need arises. Highly recommend.

    5

    From the first communication, John and Shadrick were professional in every way. They attentively listened and looked at our situation and responded with expert recommendations, advising us how to best meet our needs. Their knowledge of insulation, specifically the spray foam business, and knowledge of building science is remarkable. First Defense Insulation is highly recommended for providing excellent work with an honest, professional interchange. I would use this company again without hesitation.

    5

    This company was highly recommended,
    I met John Harper at my store. He was very knowledgeable, thorough and explained the entire process of spray foam insulation, how it helps and how it works. I immediately knew I could trust them for the job, which was a very large/difficult job. These guys did a great job, it took longer than expected,
    they had a few hiccups, but at the end of the day, these guys made it right!!!
    Thank you JP and John Harper, yall are AWESOME!!
    These guys are still contacting me, checking in with me making sure everything is OK. This company is all about making things right and that's exactly what they did!!
    HIGHLY RECOMMEND THIS COMPANY

    5

    John and his team did a outstanding job at my house. Answered all my questions before during and after the whole process. The guys arrived on time everyday and cleaned up after themselves unlike most companies. They were very polite and professional the whole time. I already noticed the difference in how much less my A/C unite runs now. I highly recommended first defense to my family and neighbors. Thanks guys

    5

    John at First Defense Insulation did a fantastic job for us. We gave him a challenging project retrofitting a 110 year-old historic house. We needed help reducing indoor humidity, correcting insulation problems and increasing energy efficiency. First Defense proposed practical solutions, worked hard to solve our issues and did high quality work. They were friendly, communicative and went above and beyond our expectations. We highly recommend First Defense Insulation.

    5

    I'm very very impressed with this company. I hired First Defense Insulation to come out to air seal, and insulate my attic. John came out with his crew to make sure the job was done correctly, and was working along side his employees doing the work. They did an awesome job. I would strongly recommend this company to anyone who needs a insulation job, rather it be a new house or older house, they do a great/professional job. John is very patient and understanding with his customers, he takes the time to listen and analyzes the problem/issue at hand, and then comes forth with his recommendations. Trust me, when John says that his company is going to do this or that, they absolutely will do it with no questions or exceptions. First Defense Insulation is very fair with their pricing. After the job is done, you would see and agree that they are worth every penny spent.

    5

    You would be hard-pressed to find another person as knowledgeable and generous with his time as Shadrick.

    If you have a newer build with foam insulation and struggle with rising temps and humidity from your A/C, this is THE person to call for help.

    5

    We needed to have some blown in insulation removed from our attic & our contractor recommended First Defense. We called them & set up an appt., & John came out & looked at the job we needed done, & gave us a quote. We knew shortly after we met him, that we wanted First Defense to do the work, & we couldn't be happier with the job they did!!! His guys showed up early, & they got to work right away. They were all very professional & cleaned up after they were finished. We will be calling them again soon to do an even bigger job, & we look forward to an even more energy efficient home once that job is completed. Thank you John & Shad for making this such a pleasant experience! it was great meeting both of y'all, & we look forward to working with y'all again after the first of the year!!!

    5

    After researching a number of companies, I selected John and his team for a big job removing the old insulation under our house and then spray foaming. The level of service from the time of our first meeting to the completion of the job was awesome. They finished faster than expected and left our home looking just like before they started. I would definitely recommend this company - great owners and team.

    5

    Great experience using FD insulation from initial contact through completion. John is the one that came out to look at our project and provide the initial quote; and I have nothing but good things to say. He was far more thorough than the other 2 companies that looked and actually took the time to understand how our house was currently setup and what would be needed to get it properly insulated. They did exactly what they said they would and we are quite happy with the job done.

    5

    John, Shad and their team did an excellent job with my attic spray foam job. Extremely professional, great communication and easy to work with. They executed the plan they laid out to meet my expectations. They earned my trust, which is the most important thing to me!

    5

    Hired them to insulate the crawlspace on a pier and beam home, it was a great experience. John responded to my inquiry very quickly and even came out for a quote during the weekend. When it came time to do the job, the crew showed up on time, and with a supervisor who helped ensure that the job went smooth from start to finish. The supervisor texted me photos, videos, and progress updates throughout the day, which provided great peace of mind. Definitely would recommend to a friend. You might be able to find a cheaper quote somewhere else, but you won't be getting the same quality of work, communication, customer service, and punctuality. Save yourself the headache and hire these guys.

    5

    I am more than blessed to have contacted John at First Defense Insulation. I had a tree fall on the house causing a huge hole in the roof allowing rain and debris to come into the home. John had someone come out and tarp the roof to prevent further damage and immediately got to work on the repairs. He didn’t cut any corners and made sure the replacement parts were matched to the existing parts such as paint, soffits, trimmings, etc. He was out there making sure everything was done to his liking and if there was anything off and he didn’t like, it was done again until it was done right. Truly the best experience I had knowing that I didn’t have to be present to make sure it was done correctly. John is a man of integrity and someone who will treat your home as if it was his own. You will not regret calling First Defense for your roofing or insulation needs!!