Home Services reviews in Houston, Texas

I will give 5 start
If the technician , let me know
By tex or call
What time will be in my home
Because I have 2 big dogs
And I can't keep then all day on chain
And technician needs to open the gage to have access to the back tree 🌳
On this case he coming early
But I was sleeping
If he open the gage
He
Will be on trouble with the dogs
Other wise 5 start

The lawn care professional who came to my home, Richard, was very knowledgeable and friendly. He explained how the product is used, how I should mow my lawn to best promote new grass growth, and what to expect down the road. I really appreciate the time and personal attention he gave us.

TruGreen has taken exceptional care of my lawn! Crabgrass sneaked into the St. Augustine grass even after the application of pre emergent weed control. They responded so fast! Collin was here spraying the weeds within three business days of my request for reapplication of weed control! I remain with TruGreen for their excellent care of my lawn and exceptional service!

TruGreen makes lawn care a breeze! I’ve used them for years, and their timely visits keep my lawn looking great without any extra effort. They even handle mosquito pest control, and the staff is always friendly and ready with helpful tips. Highly recommended!

Wouldn’t hire them if I knew then what I know now. This is after 6 months of service. Customer service has no contact with the local. They'll say someone will call and nothing happens. I'm done with them. Services will be cancelled in the next 24 hours.

Service is good and always as notifications say. But, Bermuda grass weed control and green grass is average after applications.

Finally was able to talk to a technician. Lane was very helpful. I’m still having many issues with my weeds after several services. Lane talked me through what can be done. Perhaps additional returns to try to get the problem settled. This made me feel better because I was getting a little frustrated. He was very patient and answered all my questions. Thank you Lane.

have been using your service for many years, but the last application that was applied was not good, and I'm using the term lightly. On 5/30/2024 a application was put on my front lawn and the next day it look horrible. 3/4 of my lawn was brown or died. What was put on my lawn a grass killer!!!. I'm very upset about this and want this issue rectified ASAP!!!! I can't believe this !!!

This company tried to say that my yard was treated. I was home all day and have cameras all around my property. Not a single person showed up to my house. So why am I being charged for services that are not rendered? Not only is this a Breach of contract, but it’s intentional fraud. Terrible business practices.

Extremely disappointing experience. When I first signed up, I was told there would be no auto-renewals, yet they still tried to sneak in charges without my consent. On top of that, the service itself is terrible, the crew applies chemicals to only half the lawn and leaves the rest untouched. It’s careless, dishonest, and a complete waste of money. I would strongly recommend avoiding this company.

Tried to get someone out to give me an estimate. They just wanted to know if there was something different from last year. I don't remember anyone coming out and going over my yard with me. Anyway they didn't seem like they really wanted to come out so I'll manage it myself. I don't recommend them.

They have great customer service and are in the process of trying to clear up my lawn. Michael Davis guaranteed the lawn would be perfect in a couple of months. Too early to tell but they are working at it.

Lawns looking green and thick. Technicians answer questions. Convenient tracking of expected service time.

Horrible experience - if their promise is to give you a green beautiful yard, please dont fall for it - see the photos on how they have managed my lawn for last 3 years.

i have been trying to work with them to resolve this since 1 week. They claim they have serviced my yard on 4/11 - and below is the photos that i have taken on 4/28 for providing them on proof on the pathetic state at which they do lawn care.

Bruce the specialist who handles my services is very professional and helpful everytime. I definitely see a change on my lawn and tree care. I am more than pleased.

Truegreen serviced my lawn for the very first time on may 20th and on the first application , they "burnt" my entire lawn, may not be recoverable. To add insult to injury, I spent my entire Friday on hold trying to get someone on the phone. hold time 3-4 hours. Are you kidding? Non- the- less, I canceled and they still come to the house for scheduled services, 3 times. I asked the technician did he see that I canceled, and his comment was, " it is going to take 30-60 days to show up in the system." This used to be a good company, very poorly ran right now. I signed up with a local company that answers the phone on the first ring every time I called. One last comment, when I was stuck in the call center endless robot call loop, I hit "2" to sign up for new service, guess what, they pickup up immediately. I asked the nice man on the phone to help me with my issue and he said he couldn't, he transferred me to support and boom - 3 hour hold. DO NOT USE TRUGREEN - HORRIBLE service. nice people. horrible company.

I Cancelled service after having them service our last two homes. Never had an issue until the last two weeks and the lack of communication after experiencing our first issue led us to cancel. Local and corporate customer service have major communication gaps.

They are quick to take your money, but fail to deliver on what they sell you on. Don’t expect anyone to address your concerns same day if you have one. They come by when you’re not home, can’t tell whether the treatment is done, and then have zero urgency to help you when you have questions. These people solely want your money and could care less about taking care of their customers.

Bought a fully paid multiple service contract. The app said 2 services remaining. On the second to last service they charged me $319. They will say they called you but the call only says they are coming to service your yard. They do not say there will be a charge. Worst part, 3 services from months of September to October my yard only got worse. More weeds. More fungus. No improvement.

Received good info from him

Great prices and great work. What more is there to say.