Home Services reviews in Houston, Texas
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We've used MoreHands for over 7 years, and we have been very pleased with their service. The ability to handle everything electronically, including tipping, is always so convenient. I highly recommend them!
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Always a great experience! We love coming home after More Hands has visited!
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Text Response: 4
Fantastic work. The house is cleaner than when we moved in! They were thorough and diligent! They were very prompt and kept me informed up to their arrival. So professional. Impeccable work, the hose smells clean without being fragrant.
My booking was last minute as another service had cancelled on me and I needed a very clean house for the weekend. I had no problems everyone was extremely accommodating. -
I have been using More Hands for over a year and the ladies do a phenomenal job of keeping my house from being a complete disaster with a family that doesn't make cleaning or tidying up a priority. I appreciate them always coming on time, always communicating, and doing a great job each time. I also love that once I found a team I like best (they are all fabulous but I just have my favorites) I asked that they be the team to come and the company made that possible. Canceling service for times when I am unable to accommodate cleaners were easy as well. They send txt messages to notify me 1 day in advance and ETA which is so great. In terms of prices, they aren't the cheapest, but I have used independent services before and it was such a hassle and without a team behind the independents, it was hard to make changes, hard to switch days, and other issues.
Anyway, I'm really happy with this company and plan to use them for the foreseeable future. -
I hired MoreHands at the recommendation of my neighbor and it worked out great! Came in and got right to business. My house looks great!
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I’ve been using More Hands Maids for many months now. At first the service was inconsistent. Sometimes it was great, sometimes it was just okay. The wonderful thing was that anytime I provided feedback, they immediately reached out to me to see what they could have done better.
The more amazing thing was that they didn’t just ask, they acted upon it. Each time they offered to send the team back out. I only took them up on it one time. Their customer service team is so committed to making sure you are totally pleased though, they never stopped trying to make it right.
I have come home and found the trainer using my home to train new team members. I have found the supervisor here checking on her team to make sure they are performing at the level More Hands expects. I don’t know how, but they managed to remove a spider web from an 14 foot ceiling corner that I gave up on last month!
I am not an irrationally picky person, but I do believe in feeling good about a service I am paying for. I know it is a hard and often thankless job to clean someone else’s home, so I truly appreciate the effort they put into making mine clean and wonderful to come home to.
I also appreciate how responsive and committed More Hands is to customer service and satisfaction. Customer service and a good product truly sets More Hands Maids apart from the other cleaning services I have used in the past.
I am really appreciative of the attention they give to each customer and of the amazing job they all do. -
Guadalupe and Marbelys are so amazing! I specially request them every time for their wonderful service!
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We’ve been using MoreHands for about 4 years now. We trust them in our home and appreciate the good service they provide. They’re punctual, courteous of our home, and have pricing to suit various needs.
They aren’t like having a individual housekeeper. But, then, they aren’t like having an individual housekeeper.
They are a service with fluctuating teams so they don’t alway have that “memory” you get from an individual housekeeper, but, you never have the problems like, “The car broke down or the babies sick”. And it’s often touching to see the random things the different teams will do for you in your home.
In these 4 years they’ve only once called to reschedule. And I know I’ve called them way more than once to do the same. They’ve bent over backwards for me when the water line was unexpectedly cut off, and again, when I came home from work sick.
I am grateful to their service and their staff for being the professionals that they are. -
The team did a good job cleaning a three story house with three dogs and a cat in residence. House looks great!
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Very thorough and very professional. Marta and Wendy make quite the team. They’re organized and detail oriented. I can tell they’ve been working together for quite sometime.. I definitely would advise this company especially if all their employees work together as well as these two. We really do appreciate you guys🙏🙏
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Excellent attitude, quick pace & very pleasant team! Highly recommend this service!
Reina V. & Esmeralda R. were awesome! I’ve spoken with office reps Yesenia S. & Maria D. both are so professional & flexible. May the Lord continue to bless this business; everyone was so helpful. -
I love this service! They're super communicative with text messages before your appointment and you can even send messages back and they will respond! So convenient. They also have an app if you need to change an existing appointment. They always receive my feedback and implement it immediately. I appreciate this so much! The cleaning teams are actually all fantastic, and I'm not always here to see but I know they've sent managers/inspectors many times, which I think is very nice but I really trust the teams they send every time. My team right now is exceptional and I'm just so grateful for their help! I've been using this service for a few years now and I couldn't be happier. Highly recommend!
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I am recovering from knee surgery so I needed help cleaning my home. The team from 2 Maids are friendly and hard working.
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I’ve been using this company for a while now and I love the work they do. They are reliable and fast. I will continue to use them.
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I’m one of THOSE people. The ones that have to clean before the cleaners come. How can they concentrate on cleaning the bathroom sink if they have to navigate clutter to get to it? Unfortunately, saying life has been chaotic lately is an understatement, so the first thing that slides is keeping up with putting my shoes away. I’m so thankful to the MoreHands team for always successfully providing my dopamine hit (the days I come home to a clean house and a freshly made bed are the best) and having to do it all by maneuvering around boxes (new purchases requiring assembly to organize the clutter), piles of clothes (I started redoing my closet months ago by taking all the clothes out and then stalled, of course), and the aforementioned sea of shoes. They even make my clutter tidier! One less burden off my gigantic todo list and a mental health booster on top makes utilizing their services worth every penny.
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Communicative and always do a great and very thorough job. Switched from our old company a few months ago and I can’t believe we didn’t switch sooner.
In this day and age, who wants to have to call people to ask when their service time is? Everything can be done online, and that’s a must. -
I have had More Hands for several years now and then most pleased. They are professional and very courteous. They do a great job after me only asking for them to do it one time.
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I’ve used More Hands Maid Service several times now, and every experience has been outstanding. Aracely, Patricia, Marta, Wendy, and Maria are professional, friendly, and incredibly detail-oriented. They have impressive knowledge of how to properly care for different surfaces, fabrics, carpets, woods, and stone, which gives me total peace of mind.
The team is punctual, thorough, and always goes above and beyond to make my home sparkle. Their communication and coordination with the scheduling office is just as excellent w/ easy scheduling, clear updates, and smooth payments.
I highly recommend More Hands to anyone who loves a sparkling home, from top to bottom, and…that’s accomplished in one easy single visit! -
I’ve used this service for the last 4 month and I am so happy with their service!! The house is SO clean, the cleaners are friendly and there is lots of appt reminders. Mariana & Rosa did such a great job. I’m a happy customer
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The ladies who have cleaned for us are incredible. Professional, hard working and efficient. The last team really cleaned every nook and cranny of all dust. Thank you!
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I work for a small, local non-profit. More Hands frequently donates their time to clean our facility. They do an excellent job and are very professional. We greatly appreciate them!