Home Services reviews in Houston, Texas

4.6 based on 20401 reviews Back to the listing
    1

    She accepted to clean our house for 100 dollars and she made us travel all the way through 40miles from our new house and make us wait for 2 hours and just texted and told I can't do it for 100 dollars. If she would have told me earlier i wouldn't have come this time and I would have booked someother for this task. Completely unprofessional . I don't suggest someone to go with her services because she will dump you middle.

    5

    This is my second time using Mary Cleaning service and she another amazing job on my apartment. She exceeded my expectations and I’d like to think that I am very particular about how things should be cleaned. I’d highly recommend her service to anyone.

    1

    Mary cleaning service, is your Cleaning Services insured and/or bonded?
    Believe the reviews and note she changes her number and address to avoid reviews. Every thing that's being said about thus cleaning come has being my experience
    I will NEVER go through this lady again. Beyond disappointed!

    Please do not believe the lies, people Please beware and take pictures.
    Mary is a common name

    1

    Mary came to my appartment to pack my stuff not even cleaning, she didn’t know how to read the sign and parked her car on feature resident and they toed her car. She left her work half way and I took her to get her car out At the end she force me to pay $270 and get her car out and she charged me $150 and she didn’t even finished her work. I will not recommend this lady to no one . Is about customer service, she started screaming at me when she figured out her car been toed, I even took her there nicely and took her car out and she still screaming at me for the money that she didn’t finished. I gave her all and I guess karma will come to her soon. I don’t need this type of service

    5

    Mary thanks for cleaning staff greats servicies my apartament was so horrible you staff i have left perfect

    1

    I scheduled an appointment for 8 AM for my new apartment to be deep cleaned before I move in . I was quoted $165 . I mentioned the apartment is empty and I have no cleaning supplies and I offered to purchase - she declined stating she has her own products. I arrived on time and I PAID CASH UP FRONT BECAUSE I HAD TO LEAVE FOR WORK . I was assuming the “deep clean” would take a couple hours and I agreed to come back to retrieve my key during my lunch break. Not even an hour later I received a text stating the cleaning was done . I rushed back to meet the cleaning ladies however they were gone and left my key in a discreet location which was appreciated. I texted “thank you but I owe you $5” not to mention I always tip for services but she said she’ll get it next time . I went back to work . After work I came back to inspect and the deep cleaning that was promised was not rendered at all . I am so upset . So many areas left unfocused on and untouched. This is bad business. I reached out and of course this lady said I’m lying and I should appreciate “all the work she did for my home” . I’ll upload pics and videos of this failed deep clean . No STARS ! Don’t WASTE YOUR TIME !!

    5

    Mary was phenomenal! We were moving out of apartment and wanted to have it cleaned. Mary was punctual and the price was good! When we came back, the apartment was cleaner than when we originally moved in. Everything looked amazing and she was very sweet and helpful.

    5

    Mary and her crew were AMAZING! This is the first time I used someone to clean my house and was really nervous about it. I did a lot of research on services and came across Mary. Her other positive customer reviews are spot on. They went over and beyond and I can’t be happier with them. Definitely using her on a regular basis. Mary, thank you so much for your hard work!
    Thanks,
    Ashley Morphey

    5

    We were so so pleased with Mary and her team! They work so hard, and totally enjoy what they do. Mary is such a sweetheart and we will forever use her when needed. Not only did we meet someone with a small business, but we met a new friend. Moving out of our home was already hard, Mary put my mind at ease, and cleaned so well so we can put our home on the market. Thank you Mary and her team! 💗

    5

    I have been using this service for the past three months with cleaning taking place every other week. Mary and her team are always so friendly and professional! They are always clean thoroughly and are quick to adjust to any schedule changes. It is always a pleasure working with Mary and I am always left satisfied with the work that is done on my house. I definitely recommend using this cleaning service!

    2

    I started using Mary for my Airbnb business and all went fairly well (even though I was price gouged at every opportunity). Her service was pretty good, but when it came to the small details, instructions to follow, there were always issue. Communication wasnt great when it came to cleaning and I consistently had to complete her job when something wasnt swept right, sheets weren't out away etc. Then to top it off, she never completed her last cleaning with me or even bothered to make up for a cleaning, took the money I paid her upfront and haven't heard from her since. Just don't bother with her service, you'll regret it.

    5

    Thanks for Mary and her crew.I hired them for the first time to help me to move in to another Apartment unit and to move out from another apartment unit. I never done such service before either. I googled and found their contact number. Reliable, on time , reasonable price , clean well , someone and / or group of people that I can continue doing business with in the future. Mary conducts her business well. I highly recommend their services .

    5

    After a quick call and scheduling, Mary Cleaning Services visited my home and gave me peace of mind without judgement. She was professional and detailed oriented. I appreciate the work she did and look forward to continuing business with Mary.

    1

    This business is a scam, book at your own risk! We had an appointment for house cleaning and she was a no show after taking my deposit. Mary said she would transfer my money back but to this day has not transferred my money back. She initially said she was driving and would transfer my money back, this happened on 9/23 and I am yet to get my money back

    5

    I highly highly recommend Mary cleaning service! I was struggling to find a cleaner for my move out date before the holidays and also a cleaner that offered carpet cleaning. I almost gave up but then I found Mary. She responded so quick and even was willing to clean on a Sunday when she normally was off. Not only that, she cleaned our carpets and was extremely thorough!
    Lastly, she was so nice and professional. My apartment was left spotless and I don’t know what I would have done without Mary.
    So many other maid services over charge and aren’t willing to go that extra mile for you, but Mary was willing and reasonable! Support a small business and work with her! 1000/10 recommend!

    3

    Mary and her staff showed up and got the job done but chargedmore than double what they agreed to on the phone. There was miscommunication about unfinished work and in the end I was left with filthy kitchen baseboards that were missed during my move in/ deep clean service. If you live in a big house , think twice before hiring this company.

    5

    "The Mary cleaning service personnel are professional, friendly, flexible and care about their clients. The products used are not toxic or damaging as most store bought are. I recommend Mary service to friends and acquaintances all the time because I know they will be as happy with their wonderful staff and products as I have been. Do yourself a favor, hire Mary services and you will love them as much as we do!" Request an Estimate • Mary cleaning with The quality of cleaning is excellent. They are dependable. A morning appointment is very important to me and they always keep that time frame. I also feel very confident that my home is secure during their visits. the quality of service and peace of mind is worth the extra expense I may pay. ”

    5

    Erika and the team have done an AMAZING job helping me keep my apartment clean! Not only are they extremely thorough, but they are extremely thoughtful. The whole team was gentle and showed care to my pets and to myself, and I would trust them with any request! If they could clean my new place I would hire them IN A HEARTBEAT. If you have any hesitation, let this review be what convinces you to hire Erika and the Galleria Cleaning Services!

    5

    Great Service. I would highly recommend using them as often as possible.

    5

    They're really nice folks who do a great job. Definitely recommend

    5

    Cleaned my apartment for 2 years and did a fantastic job. They went above and beyond my expectations in multiple ways. I always looked forward to coming home on cleaning day!