Home Services reviews in Houston, Texas

4.6 based on 20401 reviews Back to the listing
    5

    We moved into our home about 8 years ago and have spent countless hours reimagining our dream outdoor space (it needed a lot of work!). In anticipation of another hot summer, we finally decided now is the time. We researched many companies and gathered a number of quotes, what a daunting experience! But, once we met Lauren and shared with her our vision and she offered her expertise, we knew we were in good hands! Lauren and her team were on point from start to finish. Her team was professional and reliable and communicated with us throughout the entire process. For the first time, probably ever, we had a project completed in budget and within a reasonable, accurate timeframe.
    It was so exciting to be going into the hottest time of the year knowing that we can finally enjoy our beautiful pool and outdoor space and we have L3 Designs to thank! If you are on the fence about an outdoor project, give L3 a call, you won't regret it!

    5

    Lauren and her team did a terrific job in helping me remove 2 large trees I lost during the storm. The team was efficient and very courteous. They removed a garden shed debris that had been destroyed and helped organize equipment that was saved. Their prices are reasonable and they show up on agreed clean up date. I have recommended them to other neighbors who were also very pleased.

    2

    Not a good experience!  We hired L3 Landscape Design to scrape our backyard, install a drain system, completely level the yard, and resod with San Augustine grass.  Once completed, the yard was not level and in addition, we had a lot of separation between the grass squares. There were many areas with noticeable low spots and indentions.  We were told the dirt and grass needed to settle for a while, so we waited for a short period of time before contacting L3.  The owner is friendly and pleasant but not good at following up in a timely fashion, or with overseeing the crews, and ensuring that the work gets done to the clients' satisfaction.  We had to reach out to L3 several times before we could get the crew back over to attempt to correct the issues.  There seemed to be a lack of communication and clear direction with the crews. When the owner/sales came out to discuss our concerns, she was full of excuses instead of acknowledging that the entire yard was not level.  And mentioned that some of it was due to our dogs.

    The crew returned and put in a very light amount of top dressing, but it did not begin to resolve the issues, and the yard is still completely uneven.  There are still holes, and trenches between the grass squares, which makes it difficult to mow.  Our yard visibly looks more uneven than before L3 started their work.  The drain system seems to be working fine, but the yard does not look like a professional landscaping crew did it.  We have a very large yard and we feel like they did not use enough grass squares to adequately and properly cover the yard. It appears that instead, they tried to make do with an insufficient amount. We spent a lot of money to have this work done, much more than anticipated, and we are very disappointed. L3 over-promised and under-delivered on our job.  Therefore, we would not recommend L3 Landscape Design for this type of work.

    5

    We’ve worked with Lauren Olenius and L3 Design for about 10 years. Our yard looks the best it’s looked since the initial landscaping. Even my husband has noticed how healthy and lush the plants look. We have some replacing and improvements to make since the latest round of storms, but I expect Noel’s, and Lauren’s, response and input to be timely, as usual. L3 has been especially helpful when I’ve needed extra plantings or tidying before a party or event. We’re quite happy with the care and the crew.

    5

    We’ve been using L3 for all of our landscaping needs for about 6 years now. We are very pleased with the service that we have received.

    L3 first completely designed our backyard to include outdoor kitchen, pool, and landscaping.The result has been truly amazing. Every visitor is wowed by our outdoor living area.

    In addition, their maintenance has been excellent. They add a personal touch to their landscaping service. Each week they not only mow but manicure all beds and shrubs. Fertilizing and lawn/plant treatments are provided when necessary.

    I was looking for a company to do whatever was needed to keep my landscaping looking great and L3 has definitely met my expectations.

    I would highly recommend L3.

    5

    We have used L3 design for many years and are grateful for their unparalleled service. When I first received the letter from Lauren advertising her services in yardwork, I was impressed with her for this undertaking, and I was ready to make a change. When she came to see the yard and explain her vision, it sounded like exactly what we wanted and needed. The decision to change to L3 has never been regretted. A home is a large investment and the yard is so important. L3 goes well beyond cutting and edging grass, they take care of the yard. Their service includes killing weeds, applying fertilizer, trimming shrubs, taking care of the sprinkler system and outdoor lighting. The people who do this for L3 are professional, courteous, and accommodating. We are grateful for and highly recommend L3 design!

    5

    We finally pulled the trigger on a having a pool built in our backyard….I wanted to have at least five companies come out to hear what we wanted, provide a bid if interested and for us to choose the best option for us…it was without a doubt Lauren Olenius and L3 Designs. From the first time we met her, she was up front and honest, without the high sales pressure which made us feel at ease. From day one until the kids took their first dip, Lauren and her team were amazing to work with! My wife and I could not be happier! Lauren’s communication and timeliness were on point. We strongly recommend L3 Designs for anyone looking to build a pool /backyard oasis!!

    5

    The L3 Designs team was incredible throughout each stage of completing our expansive outside living area! From design to completion, the team made our dreams come true well below our budget and days ahead of schedule. I cannot say enough about the expertise, professionalism, and sense of pride Lauren and her team exude every step of the way. Job well done and I would highly recommend L3 Designs for your next project big or small!

    5

    Lauren and her crew are extremely knowledgeable, dependable, and professional. They hold themselves to the highest standards from start to finish and will not disappoint. Lauren’s vision and dedication to her clients cannot be matched. You cannot go wrong with L3 Designs.

    5

    L3 Designs has worked on my personal home as well as properties I have listed ‘for sale’. I highly recommend them for any job. They are very professional and really know how to take the landscaping to another level.

    5

    Lauren is incredibly personable, with a vision that’s both logical and beautifully aesthetic. She took the time to understand what I wanted and brought thoughtful, creative ideas to the table. Her crew was reliable, consistent, and respectful of the space throughout the entire process. The end result exceeded my expectations, I couldn’t be happier with how everything turned out.

    1

    Took our design payment and after a terrible experience with one of her project managers (who she then fired) she agreed to refund us, but since then has completely stopped communicating and has kept all our money. I can’t imagine treating anyone this way (clients or otherwise).

    5

    Working with Lauren and the L3 Design Team over the last few years has been nothing short of remarkable. Our luxury clientele can’t say enough good things about them, and we are NEVER contacted with complaints. Her professionalism, knowledge, and keen eye for detail, are unmatched. One of our favorite partners.

    5

    What an outstanding job that Lauren and her team did at my home yesterday. The dedication and caring they showed was nothing short of excellence, they went above and beyond…and has always been the case with L3 Designs. Since you designed our landscaping for our yard, we have received countless compliments on how nice it looks. Your dedication, communication, caring, and expertise is something everyone at L3 should be proud of. Looking forward to doing more business with you going forward. Keep up the outstanding work!

    5

    We engaged L3 for a complete renovation of the exterior of our property - landscaping, hardscaping, pool remodel, driveway, lighting, irrigation, etc. It was a big and complex project, and Lauren and L3 were up to the task! Professional and thorough with great attention to detail. Great advice and suggestions throughout. L3 landscapers really know their stuff. We’re so pleased with the results!!! I’d recommend Lauren and L3 to anyone in a heartbeat. The differences between the before and after pics are breathtaking.

    1

    Don’t ever come to my house again and be rude to my wife!!!!!!!!!

    5

    This landscaping business firm is reliable, skilled, creative, great with communication, and thorough.

    5

    Mario and his crew were great! Very responsive. Came out several times to tweak things and make sure it was done right.

    5

    Awesome customer service and professional!! Daniel JR was a pleasure to deal with top quality workmanship. He was able to get our baseball field ready for the season!!! Thanks Gold Rose

    5

    Gold Rose Landscaping was recommended by our builder. Daniel Jr gave us a very reasonable priced quote for better options when compared with other contractors. The managed to remove all the giant timber bamboos I had in the backyard that died during the freeze. He replaced it with Holly trees. The work was impecable. Would highly recommend

    5

    Nick and his crew did a great job on our yard. They started the project on time and finished ahead of schedule. The installation looks great. We would recommend their company to anyone.