House Cleaning reviews in Houston, Texas

Sayonara, Mercedes, & Judin (not sure of spelling), were AMAZING. Our house definitely required a DEEP cleaning. They were fast & efficient. Our house looks almost new. We hope to get them as our regularly scheduled cleaners. HIGHLY RECOMMENDED!!!!

What an amazing job! We needed a deep clean, but didn’t expect this level of quality. Everything they touched was shinier than I had ever seen. They were courteous, professional and really paid attention to details. The price was very reasonable. The owner also took a lot of time with me over the phone prior to the visit and she even came to the house to supervise. I couldn’t have been happier with the service.

Lorna discussed the cleaning work in detail with me prior to giving me a quote. She also sent me a cleaning list, so I could review them and mentioned additional items to be cleaned that are not being listed. The cleaners were professional and respectful. Lorna walked through the cleaning areas with me before and after the service to be sure that the requested service items were all addressed. The deep clean service was more than the estimated times, and the crew stayed much later than regular business hours in order to get the work done. The client service attitude is beyond and above expectations. Hopefully no one takes this for granted because I had experience that the cleaners would leave the home without notice once the stated hours were over even if I was willing to pay for extra hours! Thank you Lorna and your team's service! I am so grateful for being a client of your company!

Great customer service and the ladies did a wonderful job! Lorna was great to work with, she explained everything they would do in detail and they were all very efficient.

I booked You’ve Got Maids for a move out cleaning service and my experience was amazing. The crew was promptly on time, and really got into every area possible and left it super clean in a great time frame. And the prices are very flexible and reasonable depending on what you’re needing cleaned. 10/10!

First time customer and by the end of the clean I was asking to be a recurring customer. These ladies were so nice and did a great job cleaning. I’d highly recommend! Thank you again!

I just recently moved to the Sugarland Area and was looking for a maid service that actually went and got every corner. You’ve got Maids Sugarland has really met my expectations and more. They take the time to clean your house properly and if there is something wrong you can always tell them and they will fix it right up. They are very professional and easy to schedule with. I’m glad to have found Lorna and her team.

To be honest, I don't ever hire cleaning services. But I was in a crisis...we had to be out of our house and I knew we wouldn't get the deposit back without some professional help. Joanna and Sandra showed up on time and worked their tails off along side me. They didn't need to be micromanaged, knew exactly how to knock it out and did an excellent job. It was worth every penny! I felt confident about the condition we were able to leave the house. They paid attention to detail well but also got the big stuff done. On the administrative side, it was easy to schedule and pay. I highly recommend this business :)

You’ve Got Maids of Sugar Land, did an amazing job !!! They made my home look brand new. They are extremely professional, timely and provided the absolute best service ! If you do not have a cleaning service, I highly recommend you giving them a try. You will not be disappointed. They really go above and beyond and touch up areas you would not even think of !! I’m so happy with my deep and general clean ! My glass and mirrors never been so clean !

Moving to Texas, I called/emailed 4 Housekeeping businesses for quotes on a Move In clean and Lorna was the ONLY one to respond and within 24 hours. After speaking to her by phone, I scheduled You Got Maids! Her team of 2 scrubbed and cleaned our rental home from top to bottom in a very timely manner. The house was sparkling clean when we moved in. They were hardworking and very professional! Lorna was very responsive and professional from beginning to end. She and her team took a lot of stress out of our Move In experience.

You've Got Maids of Sugar Land did an amazing job cleaning my home. Lorna is extremely detailed and she did made sure that I was completely happy before she left. I would highly recommend this company if you are looking for a Top Notch maid service! Thank you Lorna!

YGM cleaned our church building this weekend and it has rarely been so well taken care of. Lorna, had three months of correspondence with me that showed patience flexibility and generous accommodation for various setbacks and changes to scheduling the clean in the first place. I appreciated the consistent communication.

The day of, before the work started, a resilient character was revealed in an excellent manager, with Lorna using her personal vehicle when a work vehicle would not start. Her attitude was great, upon arrival, in the midst of that early adversity.

The actual clean was full of thorough and detailed cleaning of the whole space and even a handful of services that were not originally agreed to-they offered to clean out our fridge inside the kitchen. In essence, the You’ve Got Maids team went above and beyond to get a great job done. Their commitment to high standards make it hard for them to disappoint. Their services are highly recommended! Grateful to God we found them.

I am delighted to share my exceptional experience with "You've Got Maids." Their cleaning service is unparalleled – consistently timely and thorough. Lorna, who manages scheduling, deserves special recognition for her professionalism and efficiency. Working with her has been an absolute pleasure, making the entire process seamless. I highly recommend "You've Got Maids" for their outstanding service and the wonderful team behind it. Five stars without a doubt!

The team was very professional and cleaned my home thoroughly. Lorna patiently answered all of my questions prior to the cleaning and provided excellent customer service and communication. I’m very pleased and have recommended them to several people.

You’ve Got Maids did an excellent job on our house. We ordered their spring cleaning / deep clean service since our house was in need of it. The maids showed up right on time with a team of 4 that did an excellent / thorough job. The entire process from quote to clean was super smooth. And shout out to Lorna for being super helpful / communicative. My wife and I couldn’t be happier and I would highly recommend them!

I discovered You Got Maids by searching for "Housekeeping in Houston" and they appeared as the third listing. Before contacting them, I had already called two other places that were either unprofessional or charging exorbitant amounts.

What really impressed me about You Got Maids was Lorna's professionalism and outstanding communication skills. In my experience with various other housekeeping services, my first encounter with You Got Maids has been the best so far. Lorna and I had a detailed conversation about my specific requirements, pricing, exclusions, and additional services. She was open and transparent in her communication, and this honesty continued even after the cleaners arrived the next day.

I am happy to say that I will be using their services again. Hire them!!

We started with a deep cleaning and now we do a monthly clean, they always do an excellent job. 👌

Professionals! We are very happy with the deep clean service that Judy and Blanca provided. It feels like our house is smiling! Lorna covered all aspects of the service with us prior to the appointment so we would know what to expect. It has been a while since we used a service and the YGMoSL team really delivered.

I've been really pleased with my experience! I have used other companies before, but no one has been more friendly, receptive, and punctual than You've Got Maids. Lorna has been fantastic from day one.

Excellent company. Lorna’s communication was consistently professional and responded to my calls and texts quickly. She we incredibly thorough with the list and questions of what and what not to clean. She went above and beyond letting us know timing and if they found anything in the house they needed guidance on. Highly recommend.

This by far has been the most through cleaning service. Got the deep clean and my home looks like new inside. Owner was very professional and the staff was very polite and attentive. This company surely has high standards and the end result was beyond reproach. I've tried other cleaning franchises and individuals before and no one can compete with You've Got Maids/Sugarland, hands down. I will definitely continue with the services offered.