ACS Absolute Comfort - Royal Oaks
About the business:
At ACS Absolute Comfort - Royal Oaks in Houston, we specialize in HVAC services, providing reliable solutions for your home's air conditioning and heating needs. We are more than just an air conditioning contractor; our team also offers repairs, system supplies, and heating services.
When you encounter unexpected issues with your air conditioning unit, trust us to provide prompt, effective solutions. Our skilled technicians can diagnose the problem and offer efficient repair services that help restore comfort to your home quickly.
As a leading HVAC contractor in Houston, we are committed to providing top-quality products from trusted brands. Whether you need a new air conditioning system or a heating unit, our team can guide you through the selection process and ensure that you make an informed decision.
Our focus on customer satisfaction is evident in every project we undertake. We aim to deliver excellent results, ensuring your HVAC system runs smoothly and efficiently throughout the year. With over 50 reviews and a customer rating of 3.3/5, we invite you to experience our services for yourself and join the growing number of satisfied customers in Houston.
Services:
All services 5Photos and videos
Hours of operation
- Mon – Fri
- Sat
- Sun
- 5:00 AM – 8:00 PM
- 8:00 AM – 8:00 PM
- 8:00 AM – 5:00 PM
Latest reviews
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Kacie Smith23 May 2026
This company was sent to my home by American home shield, not only did the guy have a cocky attitude he then said we basically needed a whole new unit inside and there was nothing wrong with the outside unit, I have 3 kids youngest 16 month old with special needs and they said they couldn't get to us for another week to fix the issue. So we had a 2nd local person come out and come to find out the unit on the inside had nothing wrong with it, the only issue we had was a leak in the house and to add more freon to the outside unit.... ACS wanted to charge us $1,595.00
Local company $500.00
Please get a second opinion with these people -
Levent Sakar, MEd. (STEM)23 May 2026
My home warranty company, American Home Shield, assigned ACS Absolute Comfort Heating and Cooling to work on my A/C unit.
I requested the repair on 07/09/2022. Today is 7/26/2022, and my A/C repair is still incomplete. I and my family have been suffering without A/C for more than 2 weeks. -
Constantine Vav23 May 2026
Initial inspection technician was good and found source of AC problem. Compressor needed replacement due to wiring corroding. No complications.
American Home Shield only pays $10/lb for freon, but ACS charged $50, so I would have to pay $40/lb out of pocket. (If you check wholesale R-410A, it's only $8/lb... But that's another story). My system says it need 12lb. ACS said I needed 15lb due to long pipes...
When they sent another tech to replace compressor and recharge system with freon, he went to charge the system without weighing how much freon he was putting in and was going to charge me the full 15lb. He was using an old almost empty canister. The moment I asked him to weight the canister, he instantly said he is done dealing with me and packed up to quit the job and leave. I barely even talked to him by this point. After calling the ACS office and demanding that it's normal to weigh the freon canisters before and after the recharge, he came back and finished the install as if nothing happened. Of course he had a scale to measure canister and of course grabbed a new full canister from his trick. The final weight used was only 13lb.
TL;DR: He was trying to undercharge my AC system with the bare minimum freon but charge me the full $600. Scammer. Threw a tantrum and tried the quit the job when I asked him to actually measure the amount of freon he was using.