Bellaire Air Conditioning

Andrew arrived on time to inspect my AC system, which had been making annoying vibrations when starting up, running, and shutting down. The constant noise was disrupting my sleep. He worked efficiently and professionally, explaining his process and answering my questions patiently and courteously. I appreciated how he broke down the issue (faulty hard-start device) in a clear manner. Andrew quickly fixed the problem by removing the faulty component, and the vibrations stopped. He also checked my heating system to ensure all readings were within normal limits. I'm glad Andrew performed the work at my home - I'll definitely consider him for future HVAC needs.

If I could rate them higher, I'd do so - I've been loyal to this service for nearly three decades and they've consistently exceeded expectations. They managed to breathe new life into an old air conditioner on its last legs. The team, led by knowledgeable staff like Charles, has made my experience incredibly positive. Their reliability and dedication are truly appreciated.

They scheduled a maintenance visit before the cold weather set in and discovered the heating unit had a faulty coil, one of three that needed connection. The part was replaced on a Thursday, but when Andres arrived on Friday, he couldn't get either heat or AC to work. He left a voicemail that night, which was returned by Saturday morning around 9 am. Luckily, Andres was already at his neighbor's place and fixed the issue in under 15 minutes. The technicians have been friendly and responsive, but I'm not sure about the labor cost - it was unclear. Overall, I'm relatively satisfied with the service.