HVAC reviews in Houston, Texas

Jason from 25 Seven AC, LLC showed up early, which was a great start. He was friendly and courteous throughout our interaction. After explaining my AC issues, he quickly diagnosed the problem and fixed it by replacing a faulty capacitor. The service was efficient and professional. I'm grateful for Jason's excellent work and appreciate the company's commitment to customer satisfaction.

Great service from a reliable HVAC company. Tommy's expertise shone through - prompt arrival, clear explanations of the issue and solution, and a fair price that exceeded expectations.

I would not hesitate to recommend avoiding this company due to my terrible experience with them on my home warranty.

When the technician arrived, he looked utterly spent from his previous job and seemed like he was struggling to stay awake in the sweltering heat of August. I offered him some cold water, and he gratefully accepted. We discussed the issue at hand, and despite his best efforts, he couldn't seem to find any issues with the compressor. He poked around my attic for an eternity, taking his time to test various things, before eventually deciding that the board on the compressor was fried.

He collected a whopping $75 from me for the service call, told me he'd send the report to the warranty company, and then left without even bothering to give me a receipt. I never received a copy of the report either - which is just great because now I'm stuck with this dodgy diagnosis that's going to cause more problems down the line.

My AC was out of commission for 21 days in August due to his incompetence, leaving me sweating like crazy and with no way to cool myself. And get this - he wrote in his service report that I claimed to have had a power surge when in fact I never mentioned it. As a result, my warranty company denied my claim, which was a huge mistake on their part.

I ended up taking my business (and my AC) elsewhere to Economy Air Service, who did an amazing job fixing the issue - but not before discovering that the problem wasn't with the ECM Blower motor and control board as the 24/7AC guy had claimed. The parts needed were way more expensive than I'd anticipated, but at least they worked like a charm.

To sum it up: this technician was woefully unprepared, made false claims about my supposed "power surge", and gave me a dodgy diagnosis that ultimately left me in a precarious situation with no easy way out. And to top it all off, he didn't even provide a receipt or a copy of the report - which should have been huge red flags from the start.

In hindsight, I'm still shaking my head over how poorly this company performed.

The team was great, including the management. They completed the two condenser/coil replacements quickly, within a short timeframe, and did a professional job.

The technician who came out was top-notch - extremely thorough and professional. They quickly identified the problem and took it from there, performing a detailed inspection and explaining everything they found in a straightforward manner. Exceptional service and work ethic; I'll definitely be recommending this company to anyone I know.

We were thoroughly impressed with this company's reliability, punctuality, and professionalism. The technicians arrived on schedule, were extremely friendly, and kept their promises. When Jason tried to repair our unit on the first visit, it became clear that the issue was due to an outdated model. Two days later, a new unit was delivered, installed by Rico and his wife, leaving our space feeling remarkably cold and efficient.

They showed up on time, were reliable and got the job done. When their equipment failed, they provided a quote, submitted it for warranty coverage and worked together to get it replaced. Their pricing was reasonable, making them a solid choice for homeowners looking for a hassle-free experience.

We were let down by their system, but fortunately, they could replace our whole heat and AC setup. Communication was smooth, and they helped us get back on track during one of the coldest weeks of the year. They're definitely worth considering for your HVAC needs. Ricco did a great job with the new install - very professional and thorough.

Another top-notch visit from Smart air, thanks for being prompt and professional again. Jay showed up on the same day as our call and was an absolute delight - courteous, knowledgeable, and took the time to break down what we need to do to prevent future problems. Their service is impeccable and we wholeheartedly endorse them for all your HVAC needs.

I had to hire a company to inspect my furnace annually due to my HOA's rules. This was my first time getting one done, so I wasn't sure what to expect. Jay showed up at my place and did the job. He gave it a thorough once-over and seemed really knowledgeable about the system. Nice guy too, easy to chat with. I felt good about having him do the work - he's trustworthy. Now that I've used his service, I'll definitely be calling him again for next year's AC and furnace check-ups.

I'm thrilled with my decision to hire Smart Air, thanks in part to Jay's initial quote which was significantly cheaper than other estimates. His professionalism and the team's work ethic gave me confidence throughout the process. From start to finish, I was thoroughly satisfied with the service.

Jay is top-notch - reliable, efficient, and genuinely committed to delivering quality service. He keeps his promises, shows up on time, and gets the job done right. Prices are fair too. I highly recommend Smart Air for all my HVAC needs.

I've had a great experience with this company for my HVAC needs. The technicians were extremely professional, displaying excellent work ethics on the spot. They took the time to thoroughly explain the issue with my AC system, ensuring I was comfortable making a decision without any pressure. Their pricing was very reasonable considering the comprehensive services provided. Overall, I'm extremely satisfied and will continue to use their services for all my HVAC needs - they truly deliver!

Smart Air fixed an issue with my heating system during their first visit, and followed up on a second visit to check my AC and replace a faulty component. The technicians were courteous, efficient, and explained the work clearly. Prices were fair and the service was reliable, earning them my strong recommendation.

Jay and his team are top-notch. I've had AC problems at my house for three summers straight. I've worked with several companies, but none got it right. When our AC stopped cooling again, I gave up on finding someone to fix it.

That's when I found Smart Air. Jay answered the phone on a Sunday and was out the next day. He explained what went wrong in a way that made sense – unlike previous companies that just lied about the issues.

He had new equipment ready early, and his guys worked late into the night to get my house cool again. Even when we were getting air, Jay wasn't satisfied – he came back another day to fine-tune everything.

It's been a month and our house has never felt cooler. The unit is running less even in summer. I'm blown away by Jay and Smart Air's service – it's the kind of quality that keeps you coming back for more.

Jay from Smart Air is excellent. He's very competent and most importantly, trustworthy. When hiring them for AC work, you can be confident in receiving high-quality service from experienced professionals. I've used Jay and recommend him highly - he's the only one I'll use personally and also refer to others.

Hiring this company for my broken AC was the right move - they quickly pinpointed the issue with the condensate drain and fixed it promptly. The work was done efficiently and at a reasonable cost, which left me feeling very pleased with the outcome.

This company delivers on its promises - they're friendly, reasonably priced, and genuinely care about their work. The technicians are diligent and courteous, addressing the issue promptly. Their response was swift and effective, particularly with my leaky AC system, which required urgent attention. I'd trust them for any air conditioning needs.

SMART AIR is top-notch. They get straight to the point, explaining what's wrong and offering options upfront. When it comes to repairs or replacements, they install their work professionally, efficiently, and with a focus on your home's needs. What impresses me most is their honesty - you can trust that whatever they do for you is necessary and done right from the start. I've had dealings with other AC companies in the past, but none come close to SMART AIR's standard. I'm more than happy to recommend them to my network; I know they'll deliver quality work every time.

I had Smart Air service our AC initially, but only a month later it stopped working. The owner came out to diagnose the issue and replaced a faulty part at no extra cost. He also took the time to explain what was wrong with my attic insulation and offered advice on improving its performance. Initially I was hesitant about calling them back, but the initial service left a good impression and I'm glad I trusted their work. They've earned a customer for life - I'll be reaching out again soon for furnace maintenance this winter.

We feel lucky to have stumbled upon Smart Air for our heating and cooling needs. Their service is top-notch, always prompt, and the staff are friendly and reliable. They arrive quickly to resolve issues, often on the same day, which is impressive. What's even more surprising is their willingness to help when it's not a major problem or if we could have fixed it ourselves but didn't know how - they'll still lend a hand without charging extra. It's like having a trusted friend in need. Their team genuinely goes above and beyond.