HVAC reviews in Houston, Texas

Terrible experience with this company's drivers. A large vehicle came speeding out of nowhere on 2920 and Mueschke, forcing me to swerve to avoid being hit. The driver then recklessly zoomed down the residential street, disregarding speed limits and endangering other road users, including pedestrians and slower-moving vehicles. This incident occurred around 5:30 today, and I'll never forget the sense of danger it put me in.

This driver is recklessly cutting people off on the Beltway in Houston, weaving in and out of traffic with alarming speed.

I witnessed a harrowing incident with one of their drivers on Atlantic Drive in Groves, where they nearly collided with my car, which was carrying two children. The driver then proceeded to speed through traffic, weaving recklessly between vehicles. It's alarming that this behavior isn't new, as suggested by recent reviews. Disappointing and unacceptable service from a company that clearly prioritizes profits over safety. I've already reached out via email to avoid using their services in the future – there are better alternatives available.

Their team showed exceptional professionalism from start to finish. The technicians arrived promptly, explained the work clearly, and delivered top-notch service that far exceeded our expectations. It's uncommon to find a company blending technical expertise with outstanding customer service. I wholeheartedly endorse Star Service for anyone seeking reliable HVAC support from knowledgeable and courteous professionals.

Just thought I'd mention this - the driver spent over 15 minutes parked on "No parking" signs while waiting for their kid, who walks to school. This kind of disregard for rules isn't exactly reassuring. Wouldn't recommend using their services.

Great experience.

Casey exceeds expectations with exceptional service that truly stands out.

Quick service on a failed AC unit - got it fixed same day. The technicians were friendly and professional, earning my loyalty as a customer for future needs.

We've been relying on them for years and have always received excellent service. Their staff, particularly KC, consistently provide top-notch assistance whenever we need it.

I wholeheartedly endorse this company for their efficient, expert service that exceeded my expectations.

The technician fixed our heating system in under two hours and it's working great now.

The technician was very professional and efficient. The results were noticeable immediately after the maintenance, making it a top-notch service experience.

Claudio and his team did an excellent job. They provided top-notch service that exceeded my expectations, making them my go-to HVAC provider.

The technician was excellent. Garrett was very professional, knowledgeable, and courteous. He arrived promptly and worked efficiently to get the AC back up and running quickly. I highly recommend this company for their service.

We've had our share of experiences with Ultimate Comfort, working primarily with Lauren, the dispatcher, and Billy, the technician. Lauren was on top of scheduling needs, friendly and courteous. Billy knows his stuff - took the time to break down my unit's condition and what it'd take to get it running at its best. He comes across as a reliable, skilled pro. It's clear this company has some standout employees - they're lucky to have them.

I recently used Ultimate Comfort AC & heating and had a solid experience. The staff was approachable, dependable, and got the job done efficiently to resolve my heating issue. They're a viable option if you need reliable service.

Claudio and his team got my AC system up and running again. Claudio was a stand-out - professional, kind, and genuinely interested in understanding the issue. He took the time to do thorough testing and explained each step of the diagnosis process in a clear, easy-to-understand way. I even picked up some valuable tips on preventive maintenance and troubleshooting from him.

To make matters worse, my AC had failed just a few months after being installed by a subpar technician from another company. But Claudio and Ultimate Comfort's team were top-notch. They showed up promptly, diagnosed the problem efficiently, and made all necessary repairs. Now that they've fixed the issue, my house feels fantastic, and I'm relieved to have found a trustworthy, honest company like Ultimate Comfort.

Claudio provided excellent service when we first bought our home in 2020, and we were thrilled to work with him again after a recent AC breakdown in May 2023. His team was accommodating, fitting us into their schedule multiple times, including on weekends, which was a huge help. Claudio's advice feels genuinely personalized - he doesn't try to push sales pitches, but instead offers practical guidance tailored to our specific situation. He's incredibly knowledgeable and has an impressive memory for details. We feel confident in his expertise and trust him implicitly with our home's heating and cooling needs; we highly recommend him to others without hesitation.

The technician fixed my issue quickly and efficiently, completing the job in under an hour.

I'm thoroughly satisfied with the service I received from this company. From initial phone calls to installation, every single person I interacted with - including the owner and technicians - were incredibly friendly and accommodating. They took the time to answer all my questions without ever showing frustration, which put me at ease. Choosing this company was a great decision, and I'm confident they're the right ones for AC replacement jobs. The installation was completed on schedule, and my new system is up and running within 24 hours.

I'm thoroughly pleased with Ultimate Comfort AC & Heating's recent service. From the first meeting to completion, everything went smoothly. Their crew showed impeccable professionalism, a deep understanding of their craft, and a focus on getting it right. The result is a home that's now perfectly comfortable - thanks to outstanding work.