All reviews for Service Company

Great experience! I called late on a Friday evening knowing my 16 year old AC unit had seen the last of its days. David was out to my house on Saturday morning, went through all of my options for a new unit, warranty, labor, and proposed the options that made sense for my home (instead of trying to nickle and dime me for something that I did not need). The office even moved my installation appointment earlier by 3 days because we had no AC at the house. The installers came out, very professional and got the job done clean and efficiently. The office called 2 days later to check up on the installation, see if everything was going well and scheduled for the AirCon inspector to come out and check out the installation to make sure everything was done correctly. A company I would recommend for sure.

Great knowledgeable guys did a fantastic job installing a complete home AC system. Stayed all day to finish the job in one day so I could be cool that night. Would definitely recommend AirCon to all. Thanks to David for talking very good care of me and marking sure everything was completed correctly. Thanks to my installers Jay and Paul who did a fantastic job.

Just had two complete systems and my duct work replaced by AirCon and I couldn’t be happier with the experience! I had a unit replaced at a previous house by another company and I am amazed by how much more I got for my money with AirCon. The technicians were very professional, worked quickly and cleaned up after themselves. They even moved my equipment slightly to make more room in my attic! Then Cheryl at the office registered all my equipment for me so I didn’t have to bother with it! I would highly recommend using AirCon - they go above and beyond!

Our experience with AirCon began last week when Technician Logan showed up to service our AC. He was extremely professional and respectful. I casually asked him whether AirCon would provide me a free estimate for a new system (two units). He immediately called and a comfort advisor showed up about an hour later at our house. The comfort advisor, Jim, also was very professional, respectful, and courteous. But, beyond that, he spent over 5 hours in the attic and talking to me to explain to me what needs to be done and what my options were. After that, he gave me detailed and precise quotes for three different systems. I felt so much trust towards Jim and AirCon that I didn't even try to get quotes from other places. All I did was research the three different Lennox systems that Jim gave me quotes for. Furthermore, I asked Jim if I could get a discount if I chose to get two new units (not just one) installed. Within a day, Jim got me a new quote with a very good discount. By the end of the day, we decided to go with AirCon. Jim showed up again so that we sign the agreement to do the installation. While here, he called and scheduled a time for the installation. About four days latter the installation began. For the two units and duct work, the installation took 3 full days. In each of these full days, both technical doing the work, Hector and Thomas, were very professional and courteous, just like Logan and Jim. They were very respectful and quiet while doing all the work. Any time I had a question, Hector explained things to me (I was curious about things). When they were done, it took a few minutes to get all the paperwork signed, to get all the info materials, and to pay the bill. All in all, an outstanding experience and I highly recommend AirCon (I worked with two other companies before and I wouldn't recommend either; I won't list their names here). Thank you AirCon for this wonderful experience.

AirCon replaced my A/C and my furnace. Their bid was competitive with all the other bids I received. They arrived on time and were very professional. They completed the work in one day, and they cleaned up everything very well. I have used them for a few years for maintenance. They are always quick to respond and I never feel like they are out to repair something just to make money. Their workers have always been on time, friendly, and professional.

I had been having an intermittent problem with my furnace for a few years, had it checked and they could not find the problem. I contacted AirCon and Arthur came the next day. He was very courteous and took the time to test and be sure my furnace was working properly before leaving. The charge was very reasonable. I am extremely satisfied with the service I got. My furnace has been working normally since then. I would recommend AirCon to anyone.

I have always been happy with Air Con, their staff and their service. All of their technicians are very knowledgeable and courteous.

Patrick was my technician today. He arrived per my appointed time, was very professional, and performed my AC check-up thoroughly and efficiently. He explained his findings completely and answered all of my questions. Patrick is another example of the fine service technicians Air Con employs.

Another satisfying experience!

This our 2nd service with AirCon. They are great. Appointments are easy to make and schedulers are very nice. I received email with the name & picture of the technician coming. The scheduler called to let me know Jody would be coming & if it was OK if he came earlier. Jody fixed our problem (leak due to a loose screw) very efficiently & he's a really nice guy. It takes a lot for me to use the same company again & I'm very impressed with this company. So far every employee I've had contact with has been great (last year a crew of 4 came to fix our AC & they were nice & efficient too). Keep up the great work!

This is a fantastic company. I woke up this morning to an 83 degrees house. I called a couple of the larger companies and found they had no openings available for service during business hours. One scheduled me for the next day and the other offered their after hours service for $150 service fee. I found AirCon in the yellow pages on my cell phone and they scheduled an appointment for a few hours later. Once off the phone, I began to worry because of the quick availability so off to the computer I went to research the company. Much to my surprise, I read at least 30 or more reviews and they all were good. A lot of the people went on and on positively about one particular service person, who I thought to be a female because the name was Jody. After reading enough reviews to put my mind at ease, I go on with my day as much as possible since we are in Houston and central air is a must. Finally, I receive the call notifying me they are on their way. I asked, how long before he or she arrive since we were out running errands. We both arrive at the house around the same time. I was greeted by a professional, young man named Jody. :-) He asked where was the thermostat and the outdoor unit and then went to work. After approximately 5 or so minutes he had discovered the problem. He repaired the broken wire, replaced a part and add Freon for well under $500 dollars. He also educated us on our unit which is 12 years old without trying to coax us into purchasing one from their company, like the previous company that came out last year. My husband spoke with him over the phone and commented a few times that evening about how knowledgeable Jody was and the professionalism of the company. Oh yes, I forgot to mention he was wearing a company uniform. We were very pleased and will be using AirCon as our personal air condition company.

Upgraded to exceptional service!
I wish they had more than five stars for AirCon Service Company right across the street from Molly's. They have a rigorous training program for technicians. AirCon replaced my duct work last year. Very professional. Their customer service is outstanding!
I have to upgrade my rating for AirCon Service Company. This house is 51 years old and there was one grill that always dripped. In 18 years numerous A/C companies have told me I needed a new A/C system to correct it. AirCon worked their butts off until they fixed it. They had to replace a register and the grill. It was so old it had never been insulated. Now it's fixed ... so I can sell it.

I have used AirCon for several years now. I first contacted them through Angie's List after I woke up one Saturday morning and found my air conditioner was not working. At the time, these people did not know me from Adam. Anyway, this was a hot summer Saturday morning when I called and to my great relief a service specialist was able to come to my home that day and correct the problem. I felt the price to correct the problem was reasonable and the service was excellent.
Sense that time I have used AirCon to check my air conditioner and heater ever six months.
AirCon's service specialist "Will" has provided this service to my home, every 6 months, for the past 3 or 4 times. I feel he does a very outstanding job. He is very knowledgeable and goes about his service in a very orderly and clean way. With out exception, I would recommend "Will" and AirCon to anyone requiring air conditioning or heating service. I have used many air and heating companies in my lifetime and have found AirCon the best. The best company and the best service specialist.

I came home to a 90 degree home and AC not working at all. I called, on a Sunday, and had a tech at my home within an hour. The problem was diagnosed (blower motor) and fixed the next day in less than a 24 hour turn around. The tech was extremely professional, efficient and knowledgeable. All in all very happy with my choice to call Aircon.

After reading all the Google reviews my husband and I decided to go with AirCon. First rate customer service! Will was excellent! He was on time from the courtesy call we received this morning. He knew within a few seconds what the cause of the noise was. He took out the old part and replaced the blower wheel in about 2.5 hours. He was friendly and even checked the heater to make sure it was working as well before he left. We were very pleased and will definitely use them again

I have been a customer of AirCon for many years, using them for both air conditioning and heating services. Today their technician, David, arrived to check and repair my heater. Like on previous visits, he was thorough, professional and trustworthy. David found the problem, corrected it, and ensured that everything worked properly. I am very pleased with AirCon and their service professionals. I recommend them highly.

I am a customer that has had the opportunity to do business with AirCon and I have always been pleased with their service. I am the priority when I call their number. They always work my problem into their busy schedule. Their service team is reliable, respectful and competent. They not only resolve your problem, they share their professional opinion and knowledge to help you better understand how your equipment works. All cost and repairs are discussed with the customer before work is done so you are in charge of decision-making. Work is performed in a timely manner. And they always follow-up with the customer to ensure you are completely satisfied with their service.

I have used Aircon for almost 20 years when i first moved in to my current house and always happy with their services. Always provide excellent customer services and plan to continue using them for all my air conditioner and heater needs.

Had great experience with your technician. He explained everything to me and was very knowledgeable about the A/C unit. He fixed the problem and had unit working in no time. I would definitely use these guys again and recommend them.

We hired AirCon to totally replace both of our air conditioners, heaters, thermostats, and all ductwork. These units are some of the latest most-efficient air conditioners available, and because of that, have many settings that need to be set just right. We have had several problems in unit performance these first few months, but AirCon representatives have stuck with us and have continued to come to our house to make hardware changes and optimizing settings, until very good performance from our units. Jody and Wade particularly have been excellent, in every aspect of what they have done. AirCon truly stands by their customers, and I would highly recommend them.

All of the servicemen were polite, considerate and open to answering questions about the job, both for me and my wife. I trust their expertise and diligence in getting the job done beyond our expectations.

I highly recommend this company! I have stage 4 lung cancer and the temp was 88⁰ in my room and rising. It is Sunday and I was given a time about 2 hours from when I first called. The tech was here before then! He called before hand as he said he would. He was very professional and quickly diagnosed and fixed the problem. Yay we have cold air!
Thank you Lakota and Aircon! I will definitely share my experience and refer Aircon.

I have used Aircon Service Company since 2014. I think their techs are professional. I was hesitant about replacing my coils and condensers due to the cost, but their quote was better than the competition and the techs did a great job. I will continue to use their services in the future. Also of note: their sales professional did a great job of explaining the options.