Solar Energy Company reviews in Houston, Texas

Saturday, I just caught on my ring camera one of your technicians coming to solicit at my house. Even though we have a no soliciting sign on they still knocked on the door they still rang the bell and he actually had the nerve to see if the door was unlocked by jiggling the handle. I need someone to contact me immediately regarding this incident.

Sunday, just now you want to tell me why again a second one of your employees showed up to my house. Ringing my doorbell which is clearly marked with a no solicitation sign right next door to the Bell and the guy admitted he didn't read it. I'm not understanding what kind of professionals you were hiring but I can assure you this matter needs to be corrected. Please do not send your person to my home or block or neighborhood again. This unprofessional behavior is unbecoming and is truly unnecessary. I definitely need to be speaking to a manager and owner someone I'll be making another complaint against you guys through the better Business bureau.

This is a complete scam. They came to my house saying they are here to help me save money and they don’t represent any company. It sounded all great but i wasn’t fully informed on solar panels or who they are. Signed some papers and the next day i called their financing and canceled them right after doing my research, turns out they were charging double what other places do, giving me a finance of $55k on solar panels when other companies like Tesla charge about $20k or $25k for better panels. Not sure why they pretended not to speak English so i’m not sure if that’s a tactic or they think it’s better for them to scam spanish speaking people. I ask everyone not to do business with them, they might charm you but as i learned they are misleading when asking them hard questions, especially when they told me the financing is transferable to another person which i have never heard before. On top of that I went to their suppose “Office” here in Houston on 290 and nobody works there, I asked around and i was told it was for mail purposes so please if they come to your home say NO

I am deeply disappointed with Zolarzo and feel completely taken advantage of. After they installed solar panels on my home, I began noticing cracks in my ceiling. I reached out multiple times to their representatives, Elias and Luis, who initially claimed they would send a technician to inspect the damage. Unfortunately, that was nothing more than empty promises—no one ever showed up.

As a senior citizen living on a fixed income, this situation has not only caused me stress but also financial strain. I trusted Zolarzo to do the job professionally and ethically, but what I’ve experienced is the exact opposite. Being ignored and given the runaround is unacceptable, especially when it involves damage to someone’s home.

This kind of unprofessional and unethical conduct is shameful. I strongly advise others, especially seniors, to be very cautious before doing business with this company.

Fantastic experience from start to finish! The team was professional, knowledgeable, and kept me informed throughout the entire process. The installation was seamless, and I’m already seeing the benefits of going solar. Highly recommend this company for anyone looking to make the switch in Houston!

SCAM!!! Cesar e singned my fathers name on the contract and took the call to accept the contract through my dads phone! He took advantage of the fact that my parents speak minimal English! Jose Leal or Cesar whatever your real name is ! I suggest you contact me ASAP

Warning to anyone considering doing business here:
This owner (Leonardo Carvajal) owes my husband money and has been unresponsive. He has ignored texts, calls, and multiple attempts to resolve the situation. My husband has tried to handle this privately and respectfully, but after receiving no communication or resolution, I feel it’s important to share our experience so others can proceed with caution before trusting this business.

Freedom solar power company is very professional . They did very well on my project, thank you very much

Adding an expensive solar system is a big decision and preparing and installing the system is a big job! This is the first part of a multipart review of our experience with Freedom Solar Power of Houston. To start, our project manager Garrett has been a pleasure to work with. Garrett has been helpful, informative and professional. We look forward to progressing the project with his help. The electrician, Mark Cruz was super, Mark was prompt, tidy, patient and very professional. If the rest of the install goes as well, the second part of this review will be as glowing as this part. Stay tuned.
Despite a small delay, Freedom Solar Power continues to deserve a 5 Star rating! The installation is complete, looks great and as soon as the city gives the thumbs-up, we are a little less grid dependent! Thanks again to our PM Garrett and a special shout out to the installers, they were lovely to work with. They informed us of what was being done and made sure that we were comfortable with everything. Can’t wait for go-live!

I had an outstanding experience working with Ms. Silvana from Freedom Solar. After a frustrating experience with Solar Brothers, Silvana really turned things around for me. She took the time to listen to my concerns, offered expert advice, and helped me secure a Tesla Powerwall 3, which has already saved me a significant amount on my electricity bills. Her guidance on financial options made the process smooth, and she stayed in touch personally, even reaching out via her own cell phone to ensure everything went smoothly. She even got me refunded on my cancelation fees for my previous electric provider, and provided me with a new provider that is way better (Just Energy) that provided FREE NIGHTS so that my bill was even lower, and worked well with my powerwall.

It's been two months since installation, and I couldn't be happier with the performance of the Powerwall. I highly recommend both Freedom Solar and Silvana for anyone interested in making the switch to solar.

I contacted Freedom Solar Power after having so many issues getting my house generator repaired. I initially bought my Generac generator from Generator Supercenter and, after several years, they completely let me down. After having a tornado and Hurricane Beryl hit my property leaving outages, plus a couple of other outages, I’ve been waiting for my generator to be repaired for 5 months.
I found that generator companies are too covered up to handle all of the repairs. Most of them are not taking on new clients either.
Freedom Solar Power set up an appointment immediately and Sam Cochran evaluated my property right away for solar panels. This company and Sam are very professional and I recommend them if you are looking to go solar as a power backup.

Silvana is my solar power provider representative. She is very professional and just state the fact instead of sale pitch. She was with us through out the whole process from start to finish. She even responded to my inquiry while she is out of town. She volunteered to help us set up the app to maximize our savings with our new solar panels. We are very happy with her service and also recommended her to our friends and neighbors.

Hunter White at Freedom Solar Power was exceptional in guiding me through the entire process of designing my solar system. He took the time to thoroughly explain my power usage and tailored the system to meet my specific needs. Even after his part was completed, Hunter remained helpful and attentive during the installation of the power walls, ensuring everything went smoothly. I highly recommend working with Hunter for a seamless and informed solar experience

Jose provided the best service I’ve ever received from any company. He installed my Tesla battery system and showed me two work the app. Freedom Solar is a great company.

Unprofessional installation process without respect of our property. After damaging new installed gutters they don’t care about the requested replacement. The crew installed some panels in an uneven manner on our brand new and even roof, they had to come back to straighten it out somehow. They didn’t even care about using their spacer on their ladder and shook with their shoulders after they saw the damage they caused. After complaining the office lady promised to send our gutter guy for replacement but after another 6 weeks we haven’t heard anything again. I regret we believed in them. Thinking about further steps now.

COMPLETE SCAM!!! I got solar panels to save me money. Well since my panels have been installed my electric bills have actually gone up! And on top of that I have a bill for the panels. I have tried to solve this issue for the last year and a half and freedom keeps telling me I need to talk to mosaic to cancel and when I call
Mosaic they tell me freedom is the one that needs to cancel. They trap you into this and it’s a complete scam. Then I call freedom and they told me that they don’t actually promise the savings. Which is probably in very small print on one of their 100 document pages after they base their sales pitch on how much MONEY you’re going to save on your monthy bills. If you’re on the fence about this. DO NOT DO IT. At the very least do not work with either of these companies.

I feel this company just wants to get your money and doesn’t care about the maintenance and repair anymore. I was with Freedom Solar for about 18 months. My system stopped working due to power surge in the storm event in March. Contacted Sunpower and Sunpower wanted me to contact Freedom solar. Since then, it takes about one month to finally get a technicians to come to diagnose the problem. And take another one month for Freedom solar to give me a quote for repair. I don’t know how long I need to wait for them to get the parts and schedule for the installation…..Hope Freedom solar can expedite their service as customer is paying high rate of electricity while waiting….

We have been very happy with Freedom Solar's service. Sam Cochran is our consultant, and we have truly put him through the ringer with a million questions/concerns. He always responds promptly and has helped set us up with a solar plan that truly works for our home and budget! Can't recommend him enough!

The moment I moved to Texas I noticed the power going out a lot and saw my electric bill climb to insane amounts in the summer. I decided to make a conscious effort to invest in solar to lower my electric bill while making a long term goal of getting off the grid. Freedom Solar has been able to do both with an awesome pre and post sales team!

The initial price with a nice warranty helped me decide to choose over a few competitors, but the customer service sells itself. I received amazing onboarding to implementation guidance, the ebbs and flow with my detach/reattach. Most recently provided guidance with me purchasing my Powerwall and even helped me pick the best electric plan to help reduce my usage and properly plan for outages. There are many folks on the CS/Support side of the house over the years but the most recent name that comes to mind is Silvana Escalante because she helped me calibrate my Powerwall with my energy company for best utilization down to how to program the operational mode. Do you want solid ROI investing in a solar company? Freedom Solar is worth the investment and you’ll see it Day 1

It's hard to find a passionate, knowledgeable representative these days, but Sam Cochran at Freedom Solar Power is a young man of integrity. We worked together to exhaustively look at all my options. He worked to EARN my business. I was impressed - and I've been a marketing director for many years. Ultimately, my circumstances didn't lend themselves to going solar at this time, but I feel like I made an informed decision. Freedom Solar has an excellent representative in Sam Cochran.

Update: In my honest opinion, I wish I could go back in time and never get my solar panels with freedom solar. I thought they were going to look at all of my energy needs and design a system that would provide exactly that. I feel like they did not. Not only did I have to self diagnose the issue with my solar, I had a very difficult time getting heard. Finally after months of trying to get the issue fixed. I get told I have to fix the issue. The furnace that was in my house BEFORE the solar panels were installed requires too much energy which then causes the power wall to shut off and then in turn left me with a $300 electric bill since the solar panels did not work anymore. Call me crazy but I would think checking to make sure the furnace that was there already would be powered by the solar panels . But I was told they do not check and make sure that happens. And that actually no solar company does that. You spend thousands of dollars but to me I feel they don't care enough to make sure you do not freeze or get overheated because I was told they do not check to make sure it works. I had to sit in my house freezing because I couldn't afford to turn on my furnace. Just to wait months and get told I need to replace it. When it was there first. I do not feel heard, I do not feel they care about customers, I feel like I got scammed. I would not go with them a second time. I have tried talking with managers and upper management. No luck. Even tried to get a tech out to just look over the system one more time. But since I was told there is no issues on their end everything is working as it should, they would charge me.

Now they are saying I need to replace my furnace or buy another battery. My furnace was there first. This company is trash. Do not use.

I need to change my original review.

The communication is horrible. For spending an extreme amount of money, you would think when there are issues you would be able to get them resolved in a timely manner. You’re not. You cannot even get a supervisor on the phone when the customer service person fails to help you. I have had problems after problems. Which as long as there is great communication usually is no issue. I have solar panels on my house with freedom solar and still received a $300 electric bill and now no one wants to return my calls since my system is live. Once they get you on the hook they no longer care.

We had Freedom Solar install solar panels initially a few years ago and this week we added four panels and retrofitted the system with a Tesla Powerwall 3. The process from sales to design to approvals and installation was so smooth. No stress. Spencer Sobolik has been our contact for both projects and kept us up to date on the new whole home capability of the Tesla 3 Powerwall because he knew we wanted to eventually add that battery capability. I really appreciate the support and the service. I would highly recommend Freedom Solar if you are looking to install a solar power system.