Swimming Pool reviews in Houston, Texas

Excellent after sales service! Took a cleaner in for a part that was leaking, they thoroughly checked and replaced every part under warranty beyond what I thought I needed, with no charge.

Excellent very professional and right on time before the freeze, Tim repaired our trouble and we recommend him to our neighbor, thank You!!!

They are dedicated to keeping the pool clean. Great company and very responsive

They are always very helpful and explain the chemicals I need and why. Never try to oversell. They always help me load my car as well.

Joe and his team are thorough and quick to respond if an issue arises. The weekly cleaning keeps our pool swim ready.

This pool company is outstanding. Great service, very responsive to pool problems and reasonable prices. I could not recommend them more highly.

Julie and Joe have always went above and beyond to ensure my pool is taken care of I would strongly recommend their services.

Joe was amazing. We had him come out to take a look at a pool prior to closing on a house purchase. His knowledge and straightforwardness was highly appreciated. Saved us a lot of headache, money, and time. Highly recommended.

Competent and efficient cleaning service. Additionally, offers a full service repair work. Pool and water quality have always been superior to other services. Ask for Jeremy (pool technician) he does fantastic work and goes above and beyond.

Clean and Clear Pool Supply checks all the boxes for me. Family owned.
Excellent past business history. Knowledgeable, well trained, polite personnel. Diverse inventory. So happy this is a very much needed addition to the Clean and Clear Pool Family!

My new pump got installed very professionally. The app controlling the pump had a bug and they quickly reacted and sent a technician from the OEM to work around it. So also a very good customer service

They employ very young staff, not an issue; however they love to boast how great these kids are when in reality they aren’t. We continued service w/them as we purchased our home from friends who used this company. I was present last year when they sent a worker who was stoned out of his mind!! My friend was very upset. I am not impressed with the way they do business. They debited my acct for repairs w/out authorization. That is the main reason we no longer have this company service out pool.

I was advised not to “slander” his company about his employees. Considering I was present when the staff member was working, I witnessed his stumbling, his rants about the company and how he wld clean the pool on his home, I would say my “opinion” had grounds to be voiced.

The main concern for me as I wasn’t the home owner during the episode of that staff member, is the debit to my acct. My bank acct info was retained w/out my permission! I never signed any contact nor was permission given to debit my acct. As for holding the invoice for 15 days, we had a verbal conversation over the phone. Joe clearly stated “ I will have Julie hold the work order and let you pay a portion and then the remaking balance “. “I know your good for it and I understand you are on medical leave.” That is a verbal agreement.

The opinions expressed in this review are just that, my opinion and my interaction with this co. This is an online rating. For those reading please be aware they feel they have the right to debit your acct for services rendered. The invoice stated review and pay. Pay via their quick book link on the email.

A really good pool store for a DIY person looking for in-stock fittings, valves, O-rings and genuine Jandy / Zodiac / Nature2 parts.

This family shop keeps hard to find, hard to get items in stock. We first met Joe when the drain cap on our filter broke. After calling all over Joe told us to come by. Two days later my water pump cracked. Once again calling all over since we not only needed the pump but installation. Joe was able to find us the pump we wanted and within 24 hours he had it installed. Very professional and pleasant. Thank you again.

This shop was super helpful. Taryn got my replacement motor and swapped over my seal plate really fast. Prices were competitive. Will be coming back for my pool needs.

We have used this company for several yrs. We were doing our pool maintenance ourselves until we got in way over our heads ( no pun intended) with improperly balancing the chemicals because of a slow leak due to a crack underneath the overflow valve we never knew was even there. We called Joe and he located our issue right away and put everything back in balance. He is always available to come and check things out as they come up. Extremely knowledgeable. They have provided excellent service. If you need repair and pool service Call Joe or his wife Julie they will get you taken care of so your pool will be Clean and Clear!

Clean and Clear has taken care of us for 13 years. After the freeze a few years ago they went above and beyond to help us until the long term work could be done.
The service team knows about my issues prior to coming and completes the repair while on site.
Joe and Julie have helped after hours and treated us just like it was normal business hours.
Long story short, they are amazing!

My experience with Clean And Clear Pool is nothing but the best. Not only do they do a great job of maintaining the pool, but also do a wonderful job of communicating whenever there are issues that need to be taken care of. For example, when cold weather comes, they will send out an email blast giving information to their customers on the best way to, keep their pools running as to not have any issues during extreme cold.

Unprofessional and unethical. They made a clear commitment on Nextdoor and are now refusing to honor it. I provided screenshots and gave them every chance to make it right, but they chose not to. This business does not put customers first, and I would not recommend them to anyone.

Clean and Clear has been our pool service for almost 3 years. They have been great help through weather events, like the recent freezes. They do a great job cleaning the pool each week, keeping our filters clean, and have done equipment changes and installs with great customer service!

I called Clean & Clear Pools Store to help me with my broken Spa and Pool heater. They provided prompt, courteous and honest service. I am happy with the results.