All reviews for Bartlett Tree Experts

We have used Bartlett for years. They do our preventative treatments, tree trimming and maintenance, and removal when necessary.

I have noticed a significant improvement in our magnolia trees since Bartlett took over. They are good about removing dead or damaged limbs before they fall and do damage.

I have had nothing but good experiences with everyone at Bartlett (office, rep, crews).

Working with our arborist and his crew was a great experience. We highly recommend them.

Seth and Bartlett have provided us with excellent service on our heavily treed lot. They are very responsive and professional in their business.

I would definitely recommend Seth from Bartlett Tree Experts. He gave us a consultation on planting trees. He had great knowledge of the area, trees and where we should plant in our yard so the trees can thrive.

Great service! Knowledgeable crews and staff. Have taken care of our trees for years and think our trees are the best looking on the block.

These guys are the best. They have taken care of Stephanie for a long time. This old oak look better and better each year with the fertilization and selective trimming. The tree crew is very experienced and efficient. The place is always cleaned up spotless. Will alway recommend Bartlett and their people.

The guys have done tree trimming and tree fertilization. The technicians are extremely knowledgeable, safe and polite. Treatments and trimming have improved the health of our trees over time. Like the safety of the crews performing JSA’s before the jobs. .

Brian and the entire crew were incredibly professional. They took their time to understand our wishes with still maintaining the overall health of the trees. They completely cleared all the small dead branches throughout the entire canopy that was over 40 feet tall, removed some very large and long branches and lightning damaged trunks, and cleaned up the mountain of debris to where you couldn't even tell they had been there. It was, by far, the best tree trimming and deep root feeding experience we've ever had.

This is the 3rd time we used Bartlett Tree Experts, and each time they did a wonderful job on a huge water oak and a couple bald cypress. The same crew each time. Very professional and always do a great job. That water oak will is a piece of history and may go on for many more years with their

We have used Bartlett Tree Experts for many years to care for our trees. Nick, our arborist representative, has been very communicative and helpful in our decision making in order to keep our trees insect free, fertilized and trimmed properly so that they are healthy and safe. I would highly recommend Bartlett for anyone who cares about the health and beauty of their trees. We are especially proud of the Red Oak in our front yard and over the years, have had many people stop to look at and comment on its beauty.

They did a fabulous job trimming and shaping up the two trees in my front yard! Highly recommended if you care about your trees. Communication and scheduling was frustrating, so that's why four instead of five stars. But the actual tree work, definitely five stars.

We had a young man come out because we had a row of shrubs that were dying. He quickly diagnosed it as a bore and recommended we spray for them to kill them off. He also recommended an injected root treatment that was double the cost. I wasn't expecting that, but he felt that would give most of the shrubs a good chance to survive. There was one that he didn't feel had a very good chance of survival.
I went ahead and went with the treatment. He did it all, including the completely health shrubs that were on the other side of the fence and had gravel around them. To my surprise, he didn't inject those, he said it would saturate through the gravel, which I was a little unsure of, but he was the expert.
Well, all of the concerning shrubs died, so I felt like the extra "root feeding" was an oversell. However, I had agreed to the service, so I agreed that payment in full was appropriate. I did email the company just to encourage them not to "oversell" their products, and I explained the situation. I never heard back, which surprised me that no one followed up with the email. So, I do believe it's a reputable and knowledgeable company. Just beware of being sold more than you really need.

"committed to helping local residents and businesses maintain beautiful, healthy trees and shrubs" what a joke. Didn't even get an initial consultation, right off the bat they wanted $250 to come look at a tree. The person who I spoke with on the phone was an absolute delight, so for that Im not putting just one star. Though I guess the arborists think WAY highly of themselves to be charging such exorbitant prices. Definitely looking elsewhere.

I've used Bartlett for about 10 years to keep my large American Elm in good shape. The tree was a mess when I bought the house but after having Bartlett trim it every few years it's now a gorgeous tree that shades most of my house in the summer. Several years back I had them add a cable to a large limb that's over the roof and that has worked perfectly too. The arborists have changed over the years, but everyone I've worked with has been professional, friendly, and passionate about trees.

This year I had them trim 3 other trees in addition to the elm and they did a great job as always. The crew is always respectful of the rest of the property, clean up well, and are timely. And the freshly-shredded mulch is an excellent bonus!

Update April 10, 2024
On one of the many visits to my home (several years ago), the crew destroyed the brick arch on top of my chimney. I was given a small discount on my service, but only after I asked for it, and it didn't come close to covering the needed repairs. The fault is partly mine for not asking for more, and yet....is it? I've heard from employees that our house is mentioned during meetings as a learning experience. Glad we could help with employee training and all, but I'd be a lot more glad if they'd stepped up to help us. It's bothered me more and more over the years, especially as the tree service gets more and more expensive, so I'm updating my review.

I was also hit by the wind storm that came through Katy today and while I realize that it was a freak storm, I can't help but wonder why my tree didn't fare better when I had it trimmed by Bartlett a year ago. I hope I can save the tree, but I don't think I trust Bartlett to do it at this point. To be fair, the cabling we installed years ago did hold up well. It's the rest of the tree that didn't.

Spoke with Disrespectful & Rude Receptionist PAT, i asked to get info to call the corporate office and hung up on me the first time... called back a 2nd time to speak with someone in charge and she hung up on me again. Unprofessional & Unacceptable never want to do business with them in the future..

BEWARE...Believe that Bartlett broke a water pipe leading to my home when they were hired by my HOA to cut down a tree in front of my house...now Joe, Pat and the manager will not provide a copy of the invoice/ work details, return my calls or provide a phone number for the corporate office...intend to take legal action!

Called to ask them to give me an estimate on tree work & was told sorry, not taking customers in my zip code.

Former Bartlett arborist Erik Belcher treated my grapefruit tree last year for leaf miners using a product Meritt 2F that was not intended for grapefruit bc its a systemic treatment absorbed by the fruit and I wasn't told about it and I ate the fruit with the chemical ... Incredible an arborist would not know this info...this company is hard core driven by sales at any cost...I complained to manager Gene and he said he wouldn't use Meritt 2F on a grapefruit treebut that Erik was inexperience and no longer employed with Bartlett. So beware if you had fruit tree with leaf miners treated you had poison on the fruit.not a reputable company or excuse...

No Call, No show.

They came by several weeks ago to look at a tree I had for pruning and gave a reasonable estimate. I had to follow up twice to get scheduled and on the day they were supposed to arrive - NO show. No call to confirm.

Sent an email asking for an update - NO response.
Called the office - Voicemail.
Called Garrett, the arborist who provided a quote - Voicemail.

Whatever you do, don't pay up front (I didn't) for these guys. Very disappointing.

Unprofessional. This company does not return voice messages or emails. Called and left a detailed message on Friday, September 22. Followed up the same day with an email and pictures of the affected trees and leaves. Today, is Wednesday, September 27. This company didn’t even have the professional courtesy to return my call all or reply to my email. Perhaps this company does good work, but not responding to a customer diminishes any work they perform and is, in my opinion, unacceptable. Forget them.

WORST TREE SERVICE COMPANY EVER !!!! I scheduled Bartlett to trim 3 oak trees. Before starting, I specifically asked them NOT to butcher my trees! Additionally, the supervisor pointed out 1 spot on one of the trees and told them to leave it alone. Then the supervisor disappeared. After being told twice, one of the men made a bee line straight to the tree and cut exactly where the supervisor and myself told him NOT to cut !!! I am still wondering if the man was drunk. As a result, he left a HUGE bare spot in one of the trees. These tree trimmers don't listen and don't follow instructions. For the exorbitant prices they charge, I was expecting much better. I DONT RECOMMEND THIS SERVICE and I won't use them again. Other companies charge less and do a better job.