Water Damage Restoration reviews in Houston, Texas

Nick and Ronald managed our job! They were thorough, detailed and efficient with their scope of work. They kept the house clean and sectioned off throughout the process. I would highly recommend their services.

My home flooded the day before Thanksgiving and I am so grateful for all the services provided by Texas General Contractors. Texas General Contractors has been incredible in responding to the issue, maintaining clear lines of communication and working with me and my schedule. Edgar and his team came in immediately to help with the flood mitigation and continued to check in during the holiday period on the status of the home drying out to make it livable again and ready for the next steps. Quan worked directly with my insurance adjuster to ensure that all the damage was noted and helped me understand the process. Finally, Kevin was my remodel project manager and he and his team truly went above and beyond - helping me be back in my home prior to Christmas and continuing to address issues that popped up along the way.

No one ever wants to deal with unexpected housing damage - working with Texas General Contractors has alleviated the stress and discomfort that comes with this process. If I ever have future damage (fingers crossed that this isn't the case), I will definitely be reaching out to them.

I can not give enough praise to TGC and how well they have always taken care of us. Believe it or not, this is the second time this year that we have sustained water damage in our home. Though the thought of having to go through mitigation, rebuild and reconstruction again was daunting, TGC helped make the process smooth and practically seamless. They uphold the highest level of professionalism, execution of work and genuinely care about their clients. We had a huge sense of relief and confidence in knowing that we would be working with such a reputable team. We felt completely taken care working with Edgar Erwin in mitigation and our project manager Kevin Cacchiotti.
We were thoroughly satisfied with the way in which everything was handled at our home and will continue to highly recommend TGC to everyone we know!

Our Project Manager, Austin Villarreal was amazing and if this survey was strictly for the overall management of our renovation, it would be 5 stars. The cabinet builders and flooring team did awesome work. We had issues with the detail work of the cabinet painters, counter work and wall work and Austin was always right on top of it, and got the issues resolved as quickly as possible. We worked definitely use TGC again and recommend them to friends and family.

We had a leak in our second-floor bathroom, and Andrew, the owner, personally came out to assess the situation. From the start, he was incredibly honest and transparent with his evaluation. He wasn’t price-gouging and even recommended considering other providers outside his company if it could help us save money—something you rarely hear these days.

He was very accommodating over the phone, took the time to explain everything clearly, and never pressured us into filing an insurance claim—unlike another company we contacted.

This is a genuinely trustworthy business that truly cares about its customers. Andrew is warm, considerate, and professional, and you really can’t beat his pricing and the quality of service he provides.

This is the kind of company that truly deserves to succeed—you can trust that they won’t scam you. Highly recommend!

Horrible service! Do not bring them business

Very professional and informative provided me quick answers

Very professional! Great communication! Did what was needed for my needs. Will definitely recommend.

Knowledgeable, great communication, effective planning and quick to jump on the project.

I can't say enough good things about this company. Very professional, courteous and respectful of my home and work was top notch.

Great Company to work with! Very happy with their work and customer service!

AMAZING SERVICE! 10/10. extremely professional, helped my family and i move in efficiently.

The gentlemen were great and polite. They cleaned up nicely too. I was very satisfied!

Great company. Great group of employees. Great customer service. Very Reliable and easy to get a hold of. They know exactly what they are doing and they are fast and efficient at getting it done. They do very good work.

Quickest response I've ever had! I didn't end up using their services, but I got an estimate from them and they helped me with my situation! Highly recommend!

I hired them to do a mold treatment and it was a job well done. Very professional and easy to get a hold of. Communication was excellent and service was great. Would definitely recommend them!

Fast and very responsive. Andrew did a good job at responding when needed. Did an amazing job at cleaning up rotten food. Would recommend to those that has failing freezer/fridge problem.

Andrew did an excellent job at our chase bank he was good at showing up on time and taking care of everything he was very kind and professional ! Checked on the equipment made sure everything was running accordingly . Thank you so much Andrew !

They were cheaper than a company I used in the past so I decided to give them a shot. I’m very glad I did. They were honest and did a great job. No hassle and no upselling or trying to charge extra fees. Great pricing and professional personnel. Give them a try before you go with a larger company just for the name recognition. Good job fellas!

Water from the ceiling tiles in our office started causing some pretty bad mold problems. We had Rapid Remediation come out to take care of the mold issue and they also helped to repair where the leak was coming from. Great job. Easy process.

The Owner, ANDREW was quick and responsive to our needs, on Christmas Eve no less! He and his Team Member, JOSH were attentive, responsive, on time, respectful & professional. I would use this company again for remediation needs - but honestly, I hope I don’t ever have to call them again. No offense!