Reviews of local pros in Humble, Texas

Brandy & Tricia did a great job and Brian was a pleasure to work with. He really took time to talk and understand my situation. Great team in Atascocita/Humble!

After a hard day at work, it is the best feeling to come home to a clean house. Cathy is the absolute best and most thoughtful maid out there. Thank you, MaidPro, and thank you, Cathy, for all of your hard work!

I have been using Maid Pro for about a year now & have been very pleased with their services. They are very reliable & professional in all aspects . Kelsey just cleaned my house this week & I was very pleased.

I have been using Maid Pro in Atascocita for a few months now. The owner, Brian Long, is excellent and genuinely cares about the service he and his team gives. They follow a 29 point cleaning check list and there is a team of two that take about 3 hours to clean my entire house. Another perk, is they are insured and bonded, so you know you are covered in case anything happens. On the first visit, he did a walk through with his team to make sure the appropriate areas were cleaned and noted any off limit areas/items, i.e. speakers, ect. After every single visit, I receive a follow up email to see how the service went and if there are any areas that need improvement. Brian is very courteous in finding solutions to any areas that need more work and truly wants to have the service customized to my needs. I have monthly cleaning and receive an email a couple days before to remind me. Give them a chance and after two to three visits they will be doing everything to your liking. I’m hooked and highly recommend MaidPro of Atascocita; you will be happy you found them!

While the three ladies were nice did a decent job in most areas, for a deep clean and for what we paid for this particular clean, we were pretty disappointed overall. We aren't being picky, but here are the things that we noticed were not done well that are included on your check list.

Master bedroom glass top night stands were dusted, but the glass was left dirty. Same for glass tables in the game room.
1/2 the chair rails in the dining room were not cleaned, and I mentioned they needed it.
Top of the refrigerator was left dusty and uncleaned
None of the switch plates in the kitchen were cleaned.
Blinds downstairs were only partially cleaned; there is about a 1/4 inch of dust still on all blind slats. Upstairs was done well.
No furniture was dusted underneath, even where it was easily reachable.
NONE of the kitchen cabinet faces were cleaned.
Laundry room was not cleaned well, nor were the blinds cleaned at all in there.
At least 30%-40% of painting frames were not and/or only partially dusted; and we have a lot
Mirror over my wife's dresser was not cleaned, nor was the wood top of the mirror frame dusted
Inside of the microwave is still dirty...has food splatter stains.

I emailed the owner who never replied and left the same feedback to their feedback system. I never heard a word. I'd NOT recommend them, at all.

My Wife became ill and we canceled our regular cleaning due to her being admitted into the Hospital. Upon her release, i called Brian (the owner)to see if he could possible clean our Home before My Wife returned. Brian changed everything around and somehow had the pros out the next morning on scheduled time as usual. Brian himself took time out of his busy day to even come by to check on my Wife's condition and make sure the House was cleaned. My Wife smiled when she arrived Home and latter passed away in our sparkling Home. That is the kind of Company that cares not only about your Home,but you as well.

I have used Maid Pro for years. They have a fantastic staff and the owner Brian does an excellent job accommodating schedule fluctuations. After trying several subpar maid services before with tremendous dissatisfaction, I couldn’t be happier with Maid Pro.

We have always had a good experience with MaidPro. They are very professional and work with us on the best date and time. We’ve been using them for over a year with great results.

Maidpro is amazing! Ashley. M is so nice to all of my fur babies. Everything is always spotless after her visit. I could not be happier.

Staff was very professional and professional. Lisa listened to my wishes and concerns and even pitched in to assist in cleaning when co worker Ariel had to leave early. Ashlyn did a great job cleaning as well. I'm very satisfied with their work and would recommend them to my friends and neighbors

Brian is so customer service focused and is absolutely amazing at ensuring we are pleased with the service he provides us. Once again, I would totally recommend MaidPro to anyone looking for services!!!! Theresa is awesome, probably hard to get scheduled because she is so great, but she is a great resource for other employees of this business and sets a great example for the other Pros!!

MaidPro has done a wonderful job for for 5 years!! Windy always shows up and always does a great job! She knows I have 4 pets and the pet hair is a huge deal for me so she pays attention to that. I love it, such a big big help and i know every two weeks i get a big break on house work!!! Thanks you Windy!!

MaidPro is great, reliable, and very easy to work with. They are very accommodating to most anything and my house always feels extra clean. Totally worth it!! Cathy is our maid and she deserves all the praise. Thank you, Cathy!

I used another service and wasn't happy with the clean or customer service so I tried MaidPro. They were willing to work with me on the first clean estimate and their customer service was exceptional. I'm new to this and they walked me through the process every step of the way. Their rates are reasonable considering their extensive checklist. They are not on a cleaning rotation like other companies so your entire house is clean on every visit. Definitely recommend giving them a try. I'm sure glad I finally did!!

Maidpro has only ever impressed me by the quality and care of their work. The Pros are knowledgeable, friendly, and happy to share both the WHY and the HOW of their cleaning with me every time I ask. My home smells wonderful and looks great when they leave. I LOVE their service!

MaidPro begins with a deep clean on the first visit, which was amazing. I love that they tackled my base boards and ceiling fans. My house hadn't been that clean in years. Weekly cleans followed, and I'm always happy. Ariel is FANTASTIC. She's sweet and does an amazing job every week. I'm a cancer patient, and my mom got me this cleaning service because I just don't have the energy to tackle my house right now. Ariel and MaidPro have been a God send. Thank you so much for the wonderful help every week! :)

First timer here, cleaners were very thorough! I've never had a professional home cleaning done, but they worked miracles in the time that they had. Extremely pleased with results! Thank you Ashley M. & Jordan M.!!

They have cleaned twice and had to return twice. I had an appointment scheduled for today between a certain time and nobody showed. The app showed the time. When I called they told me a completely other time window.

This company has too many turnovers. Every time I get use to a cleaning crew they send someone new, and the cleaning is never consistent. Unfortunately, my latest cleaning ladies Ashley and Wendy left the company. The office sent two replacements that could not understand, nor speak English. Not only could I not communicate with the them due to a language barrier, they didn’t clean all the areas in my contract. I immediately contacted the office and spoke to a lady by the name of Chelsea. I told her I don’t want to be charged for areas they didn’t clean. She said okay, but 3 days later I got charged the full amount. I reached out to her again, and she asked if I can send her pictures or if the site manger can come out to my home to see the uncleaned areas. By that time, we had cleaned those missed areas ourself. They should have requested pictures or came out immediately to assess the issue after I reported it 3 days ago. She told me they charge by how much time the maids spend cleaning, so please be aware if they miss areas they’re supposed to clean you will still be charged. I had no issues with the staff promptly addressing previous issues when Wendy was managing the office, but things have gone downhill. It’s time to start looking for an another cleaning company.

I’ve been very happy with MaidPro as a new customer this Summer. The two person team works very hard and really leaves my house sparkling in three hours. They have a checklist and I’m thrilled that baseboards windows and door jams get cleaned and more. They arrive on time and just really do such a great job. I would definitely recommend them.

Great service the place was spotless definitely will be using it again