Home Services reviews in Hurst, Texas

Truvine to the rescue! I needed a deep clean for a move out and they sure did deliver. I walked in wowed, my place had never been that clean, and I'm clean. It took so much stress off me, Carol and the girls are fantastic and so professional!

I have always been hesitant to hire a cleaning service because I didn’t feel like paying someone what I thought I could do myself. Boy, I’m so glad I called the folks at Truevine! They were able to come out and clean more thoroughly than I ever have and in just a couple of short hours at that. I will definitely will be doing this regularly. Thank you Truevine, you offer more than just cleaning; you gave me my precious time back!

Nice ladies but they continually did a subpar job cleaning our house. On the surface it usually looks mostly clean but then I would notice crumbs/dried yogurt streaks (we have a toddler) on the coffee table, crumbs on the kitchen counter, dust on top of the fridge and on the banister. Sometimes they don’t move items to clean under them. The first time this happened the owner came out and cleaned the house herself from top to bottom, which was appreciated. She tried to fix the issues with her staff, but they continued. It’s simply not worth $100/week.

I have been using True Vine for almost a year. Previously, I had tried several other cleaning agencies and was very disappointed with the services provided. Addressing concerns with prior agencies, issues were resolved for only one or two cleanings and resolved back to unsatisfactory conditions. The staff at True Vine are courteous and attentive. Any concerns I have had, I communicated with them and was resolved immediately and continued to be resolved. Our schedule is very hectic. It is truly a blessing to have True Vine be a support for making one part of our lives worry free!

I am very pleased with Truevine. They were efficient and did a thorough job cleaning my house. I will definitely have them back!

I paid $250 for a deep clean of the entire house. We hadn't discussed it, but the garage wasn't touched. I would have expected them to at least clean the window sill in the garage and the blinds which were covered in bugs. The upstairs (which had already been vacuumed by me) was re-vacuumed but the stairs (which I hadn't vacuumed) was still covered in pet hair. The counters weren't wiped down, there were small particles left loose on the counter and there was still a dried spill left on the counter. The floors looked unswept and definitely weren't mopped. Definitely wasn't worth the money. They were, however, timely and responsive.-

You still can come back and correct it.

The ladies that came to clean my apartment did a wonderful job.
I have no complaints! They cleaned baseboards, windows, floors, bathrooms the microwave and countertops, mopped and swept and vacuumed. I am well pleased with the professionalism and the quality of the job that was done. I will be a reoccurring customer for sure!

Tenants left our rental home in terrible shape. Carol and her team at Truevine did a great job cleaning up the house! They arrived right on time and did the promised work. Will definitely use them for any future needs!!

After the initial quote from the representative, which walked through my entire home and reviewed everything, I thought this was going to be a good company.

They arrived late, both during the quote and at cleaning time. Cleaned our house once, then sent an email saying they didn't feel comfortable cleaning our place, which we can't understand why. They provided no reason. This seems kind of shady.

We have 5 people in our home and asked for just toilet rooms and carpets/floors to be done with nothing extra, since we wanted to make sure the place was picked up before they arrived.

Overall extremely disappointed. They could at least talk to us about what made them uncomfortable? It seems like a total deflection.

Thank you for being there for our family when we needed help. These ladies did a great job of cleaning our home while we adjusted to our life with a brand new infant. Our house has never looked or smelled better. We got an amazing deep clean. If you need house cleaning help, call the gals at Truevine!

Great service and value. They responded within a couple hours to my quote request on their website. Carol came out to give me an estimate and it was extremely easy from there.

The cleaning person who came to my home was polite, professional and did an incredible job.

Highly recommended!

The crew came over here for the first time today to detail my house and I could not be happier. They were down on their hands and knees doing my baseboards my walls getting dust off high shelves off of ceiling beams. My house looks stunning and I want to get on a biweekly schedule with them so that it can look this good all of the time. They are totally awesome and I highly recommend them!

Carol has been exceptional from my first call to Truevine. She and her team have provided stellar cleaning services for my disabled family member. My family and I are grateful beyond words for their compassion and willingness to go above and beyond.

God knows what we need and when we need it all the time! I needed to have my home cleaned and thought I would ask for referrals. It has been almost 2 years since Truevine Cleaning services started working here and this was certainly a great referral.

I had a deep clean/spring cleaning done. 5 ladies came to the house and cleaned everything from top to bottom in 1 1/2 hrs. Even moved some of the furniture to clean! They were also very friendly! The owner came to the house herself to give us an estimate beforehand and was also very friendly! As the ladies were leaving one of them said if I found anything that I felt they missed to give them a call and they would come back to fix it! I will definitely be using them again very soon for regular cleaning!

Carol and her team are wonderful! We used them at our rental home to keep the house clean monthly, then for an in depth clean when we moved. They were great. After our move, we did not have them start at our new house right away, which turned out to be a mistake! Once we finally got them in, we scheduled a regular clean. When the team arrived they saw there was lots of dust around the house that we hadn't really paid attention to. Despite being scheduled for a regular clean, they spent a couple extra hours going through the house to make sure it was all clean and dust free. They let me know it had taken longer and advised they would simply add the extra cost for the deep clean to our next cleaning. In my opinion, the situation was handled very professionally and they definitely got the job done! Their communication is always great! I highly recommend!

My experience with Truevine was wonderful!! They went above and beyond to help me out of a bad situation. I am putting my house on the market. I called them to clean my house before my realtor took pictures. I had also hired another company to wash my windows on Wednesday. It was the worst window cleaning I have ever experienced. The windows looked like they had not been touched in years when the company said they were finished. An hour before Truevine was schedule to come clean on Thursday, I called and asked them for help. They had a full day but rearranged their crews to help me. They cleaned my house and my windows.....it looked great. I am very happy with the job they did. So happy that I have hired them to clean every two week.

Carol and her team did an outstanding job on my son’s new home! They were easy to schedule, quick, thorough, and went over and beyond what we ever imagined! We will likely use them again and again! We give them our highest recommendation!

Carol is truly an angel and her team did an incredible job. 10/10!

I called Truvine looking for a one-time clean during graduation week. I said it's been 2 months since it was cleaned professionally, but all I needed was common areas and bathrooms cleaned for guests. They gave me a quote over the phone and asked to look at the house before the clean. I said it was a busy week and I wouldn't be home to facilitate that, but that whatever amount they could clean the day of for that price would be fine. I am widowed mom of two kids just trying to get through the craziness of my son's graduation and hoped they could help a little. The day of the clean, the team showed up on time and friendly. They were doing a great job (why im giving 2 stars instead of 1) until the owner/manager showed up. She banged on my office door and demanded to speak w me. She was extremely rude and said the team wouldn't have time to deep clean the house since it was too dirty. I said I never asked for an entire deep clean, and even told the team when they arrived please just focus on common areas and bathrooms. She went on and on and kept arguing and trying to fight with me. I again stated I just needed floors and surfaces touched up, we agreed and I went back to my office. I continued to hear her complaining about me to her staff...in my own home no less. SO UNPROFESSIONAL. It was extremely stressful. I hired them in to save me some stress during graduation week, not add to it. I eventually had to ask her several times to just leave my house because she was so rude and I did not need that right now. I was prepared to pay the full quoted price just to get her to leave. To their credit, she did charge me less since the job wasn't complete. But wow, what a horrible experience. I've hired cleaners for the last 10+ years of my life. I've never been treated like this by any cleaning owner/manager before. Please use this as a learning lesson to not speak to your customers like this. It's a shame because the team was nice and doing a good job, everything was going fine until she had to start in on me. Maybe read a book about customer service or something.

Carol- your team always does a good job but I just want to give extra thanks to the ladies today, especially the one who cleaned my bathroom! My shower doors have very difficult hard water/soap scum build up that is really difficult to remove. I have even tried blue Dawn and vinegar without much success. Whatever she used today did the trick! Kudus to her and much thanks!
Also, my stainless kitchen appliances didn’t have a streak on them-beautiful!
Great job ladies and they were in and out in record time, I don’t know how they do it!