Ralph's Best Air Masters

Brett and his assistant made their way to our place to tackle some issues with our HVAC system, which was still under warranty by Ralph's Best Air Masters. They quickly diagnosed the issue, which turned out to be the circuit board. Luckily, they had a spare one on their truck and were able to rectify the problem right away at no additional cost. While they were in Hurst, they also performed a complimentary maintenance check on our air conditioning system and even replaced the unit's filter free of charge. I can't heap enough praise on their service - it was professional, swift, and efficient. I highly recommend them!

Ian is fantastic and really knows his stuff! He arrived the same morning I reached out. I recently purchased my home, and the original boiler from 1966 was making loud popping sounds when it ignited and had a gas smell. I thought I would need to replace it, which I found online could cost around 8-12k. However, Ian and his assistant took it apart, cleaned it up, and resolved the popping noise while adding a few missing parts, all for a very fair price. He even suggested I could replace another component to make it run a bit quieter but recommended testing it out first to save money. After a few nights, we found it quiet enough, which helped me avoid spending an additional $600. This essential maintenance should extend its life a few more years before a replacement is necessary. When the time comes, I know I’ll call Ian and his team to handle it.

Ralph's Best Air Masters always deliver timely, professional, and enlightening services. the lead technician, brett, made sure that his team stayed focused and their work met his high standards. Today, they serviced my ac system, and his explanation of the work done and future needs was clear and easily understood. brett was very polite and mindful of his workspace, ensuring it was clean and tidy after the job. He even took the time to highlight potential future ac repair needs. All in all, it was a nice experience in Hurst!