HVAC reviews in Hurst, Texas
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I called Advanced Air in the morning and left a voice message. I received a call back within an hour and they were at our home by the afternoon. Bob was fantastic, fixed one of our AC units and maintenanced both. He explained everything, the price was fair, and my doggies even got some pets from him. 100% recommend and we will be a returning customer.
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Can't go wrong with Tom, Jared or Bob. Having been a home owner for over 25 years, I've always cringed when having to call to have my HVAC fixed. Too many outfits out there default to 'you need a full replacement'. I've never experienced this with Advanced Air. It is not uncommon for them to say, 'oh, this one part wore out' and pay a little more than their reasonable service call fee.
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We have used Tom and his technicians for the past 8 years since moving to the area in 2015.
We started with multiple quotes from several A/C companies and then learned how prompt, thorough, & competitively priced they are.
The quality & cost Advanced Air offers is real. You won’t be disappointed. -
These guys are superb. They are professional, prompt, courteous, and above all honest. They are like the friends you would have across the street or down the block. They are very easy to work with and are so responsible and courteous. I would not hesitate to recommend them for any AC/Heating system repair or replacement. I finally found a great company to work with. They will always be my go to. I cannot say enough good things about them and their work.
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We were lucky that they came out the same day and Bob was wonderful! Very reasonable price to fix our issue, blown fuse, and from start to finish great company. Thank you Danielle also who answered my phone call, she was very nice and friendly. Thank you guys for great service!
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Highly recommend. Have used this company’s services for over 2 years and have always been pleased with their responsiveness and overall great customer service. Recently replaced my home’s heat pump and found their price to be fair and work of the highest quality. Glad I was referred to this company and will continue to call on them in the future.
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TITLE: They Came, They Saw, They Conquered!
RE: Moving thermostat
The team I met (Mr. Bob & Mr. Jared) came ready to work and complete the job professionally. My request was a simple one (move the thermostat to another room), and because of their excellent and thorough service, they tested the heating and A/C to ensure they were working properly. The A/C didn't come on and they found a leak due to an improperly installed gasket. They charged a fair price for the needed refrigerant (not an upcharge price) as well as the gasket. They even offered tips for better efficiency in heating and cooling my home and answered all my questions. I appreciate the $10 savings for first-time customers as well! If you looking for an honest, reliable, knowledgable team, then look no further than Advanced Air. I've used companies in the past that were unscrupulous and I'm very happy to finally find one that is above board. Thank you & continued blessing to the team! -
Jared is very attentive & informative allowing me to send a report received by another company that listed $1500 in expenses.
Jared looked over the report and came out this morning for a service call to later tell me that he was able to fix the issue as not everything listed in my previous report needed to be replaced.
Honest service & $130 later, I now have a forever HVAC company that I can reach out to in comfort knowing that I will not be getting taken advantage of!
Thank you Advanced Air Conditioning for helping me with my issue 😊. -
Awesome service. I used them a few times for repairs and checkups and have always been happy with results. Yesterday July 3rd, I noticed air was blowing warm and discovered outside unit was not running. Checked breakers and basics with no luck. It's an older unit so I was expecting this might be an expensive replacement. Called Advanced Air at 4pm. They initially said they'd come by next day (JULY 4th) between 8am and noon. A few minutes later Bob called and said he could come by that afternoon. I'm about a mile from office so that probably helped. Bob showed up shortly after, identified issue, replaced part, cleaned unit and checked freon. Total bill was $190, total time from initial call to Bob heading out less than an hour. Could not have been more pleased with service. As long as they are around and operate this way, I'll never call anyone else for heating and AC needs.
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Been a customer for decades. They are a mighty fine family run business. Saved me quite a bit of money today.
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I had Advanced HVAC replace and add additional ducts when I first moved in 15 years ago. They did an awesome job. When my 30 year old system finally gave out, I didn't even have to think about who to call. Tom listened to my requests and put in a new American Standard system to meet those requests. It was all done in one day and a very neat installation. Thanks to all for a job well done!
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This week was the coldest of winter, with temperatures as low as 9 F. We had extended periods in the twenties. Despite the snow and ice, everything was fine. Then two nights ago, the heat pump stopped working. The thermostat was blank.
I prompted Gemini to help me troubleshoot. After following all the simple steps, including the YouTube explanations, I gave up. I tried resetting the heat pump circuit breaker at the electrical panel, but it didn't work.
I called Bob at Advanced Air, but the roads were still icy and dangerous. He said he could come the next day in the afternoon.
Bob first discovered that no power was coming into the HVAC unit indoors. When he checked the electrical panel, he discovered that the original installer had fed the primary circuit and the emergency heating circuit into the same circuit breaker. With the extended freezing weather, the emergency heating kicked in, overloading the circuit breaker. Bob separated and capped off the emergency heating circuit, then lowered the thermostat to seventy to prevent activation. The cold spell was ending anyway. The ice on the roads was melting.
The overloaded circuit was no longer working. Bob replaced it with another unit, enough to handle the load from the primary circuit. That was enough to get the heat pump working.
However, we still need to address the capped-off circuit for future cold spells. Bob suggested that we have an electrician reorganize the circuit breakers in the panel because the current layout doesn’t have space for the extra circuit breaker. Today, we scheduled Cool Hand Electric to do that tomorrow morning.
I highly recommend Advanced Air. Especially with technicians like Bob. -
Very knowledgeable in his field, and we are pleased with his services and the price. Rate #5 with us!
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Very professional, diagnosed problem right away. I would highly recommend Bedford Heating and Air. Rates where very reasonable.
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Fast and friendly with no upsale. Straight to the capacitor, showed me why it wasn’t working and had a replacement on hand. Excellent service.
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Clay was the best, I mean the best hardest working tech I have ever have. My ac has never ran this good!
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He was just great! He will be my A/C guy from now on. And I am retired from the A/C industry so I know a thing or two going in.
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Mr. Doug is the best we have ever had. He always fixed the problem. He is our guy for life.
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Doug/ Kevin was awesome he said he be be at my home at 2pm and he was knocking on my door at 2pm.he was knowledgeable and fix my ac in minutes he even cleaned the outside unit
Thanks Kevin or Doug -
Doug is a very experienced a/c man. Great company with reasonable prices. My family and I have used this company for years.
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Man these guys are legit! Ac went out, called them and they were here in LESS THAN 30 MINS. Did a great job for an affordable price. Will definitely use again.