HVAC reviews in Hurst, Texas

Misael and his crew were working diligently until dark to complete the installation of my two HVAC systems. They seem knowledgeable when answered my questions and concerns. The heaters and the smart thermostats are working with no issue in this cold weather. Have not used the AC yet and might give update when they have to come back to fill up the freon to 100% as required when the temperature is increased.

Great job, very honest, great explanations on process, and just all around great experience. They even found problems with the city's plumbing system and took care of that notification. The whole crew wore big smiles, and I feel confident they did a superb job replacing all of our below floor plumbing all the way to the alley. You can't go wrong with Ray and his crew!!

First time with Sunny Service and I'm very satisfied. I had an urgent need regarding my washer connections. They arranged for same day service. Daniel arrived when he said he would and finished faster than predicted.

He was courteous and professional and cleaned up after himself. Will use again.

The technician Abdu was prompt, friendly, polite and very helpful. He explained everything he was doing and was very knowledgeable. I had air filters replaced. Service was excellent from booking appointment to communication to doing the job. I highly recommend Sunny for any HVAC needs.

Had a heating issue. Floyd came out to help. He did a wonderful job. Taking time to review and made adjustments to our thermostat to fix our issue. Highly recommend Sunny Service as they have great service and professional team members.

Wow! We bought an HVAC system from Sunny Service and their help in picking a system, pricing, and installation were outstanding. We had some special concerns and considerations that we expressed to Sunny Service when getting an estimate. Our Comfort Specialist (Mike Ross) was extremely knowledgeable, listened to our concerns and questions, and provided a system that not only met our needs but was priced reasonably. The installation process was seamless, well managed, and efficient. Once we made our decision to use Sunny Service as our HVAC installer, which we did within a day of receiving two other estimates, our system was installed in less than a week. The purchase of the new system included duct cleaning. The team that came out to clean the ducts were very professional, paid attention to the details, thoroughly cleaned the ducts, no mess and cleaned up when they left. I can’t imagine how it could have gone better. The next day our new HVAC from Sunny Service was installed. The Installation crew was extremely professional and polite crew. They did an incredible job. We couldn’t be happier with our new HVAC system. The installation crew was amazing.

We are very pleased with the system that was installed. The 2 installers, Matt and Michael, are excellent and did a superb job. Also, the price that we received from Sunny through Costco was better than any proposal we received. Sunny's greatest opportunity to do better is on the administrative side of things: our first appointment was scheduled on a different day than we requested; the second appointment was canceled by Sunny due to unavailability of their representative; for the third appointment, we received an automated message that said the rep was on his way - a day early (we were told it was an error after we inquired); the installers were not completely informed of the scope of the work and had to leave to get parts; the new compressor was defective, had leaked out all of the Freon and couldn't be installed and a new compressor had to be obtained the following day; and the appointment that we made for Sunny to reinstall the attic door that was removed was canceled due to the employee not coming in (and no date for rescheduling has yet been offered). I wish that the sales rep had called us to apologize for the night we had to spend without AC due to the defective compressor vs. waiting for me to reach out to him.

All of that said, we now have an AC system that is working like we didn't think possible - it's truly fabulous. Sunny made it right with the compressor as well as the furnace (the exact model that we purchased was also not available), so I give them credit for that. Matt and Michael (the installers) are obviously very experienced and handled everything expertly, including the glitches that they ran into. Equipment failure happens, appointments get messed up and people don't show up to work - I understand. All of these things happening on one job - ours - was not what we anticipated. We are grateful for the new Lennox AC system, the price, and the Costco benefits. We received an additional year of maintenance coverage from Sunny Service for the trouble, and I appreciate that.

Update: the City inspector was very impressed with the quality of the system and the installation. He didn't find a single thing out of compliance, including some very minute measurements that he took. He was somewhat in awe of the old vs. new. Also, we received our Costco Digital Shop Card. However, no one has yet called us back re: the ladder door (which we have now replaced ourselves so as to not have a big hole in the ceiling through which hot air flows). I hope Sunny Services gets their administrative act together - their installation team rocks.

Brendon was extremely knowledgeable and worked tirelessly to figure out what was wrong with my heater. He was thorough, and always provided updates on what he was doing. He was honest, personable, and went above and beyond what was required of him. The level of care and customer service is hard to find these days. Brendon truly deserves recognition and a raise for his hard work! I would certainly be willing to recommend sunny service if all of the technicians are as helpful as Brendon. My heat is working again!

Michael Limon was punctual and after introducing himself, began servicing our hvac. Very impressed are we with him. Very professional and friendly and knowledgeable. He explained and even took pictures of how our unit is working. Our family highly recommends Sunny Services and Michael Limon.

The sunny service technicians are very friendly, professional, and go above and beyond they check everything thoroughly and clean the drain lines. Replace my filter check the heating or cooling whichever service it is that they are performing. They have helped me with my thermostat before when I didn’t know how to do something on it and checked my gas connections to make sure they were OK. Rinse off the outside unit I just feel very comfortable that by the time they leave everything is working the way it should which is a big relief. I will always use them for my service in the future.

I have had a very good experience with this company on HVAC side but they are horrible when it comes to plumbing.
With some credits applied to my review, I can only give them 2 stars combined. Also, it appears this company gives misleading information for promotions that they provide. I was told I am getting the best price for plumbing repairs but in reality I could find a much better deal, if I weren't putting too much trust to them. They obviously do not deserve much trust on plumbing side. They failed to take ownership of their mistakes, overcharged me and up until today they failed to fix the ceiling (pictures attached). With that said, I can't recommend this company to anyone.

CHASE AND DANIEL!! Let me tell you about how awesome these guys are! I had a huge water leak underneath my tub in the master bathroom that flooded my husband's closet. Chase came out assess the damage and figure out where the leak(s) were coming from. He gave me a quote, and we made an appointment to get it fixed. He and Daniel came out and got to work. These guys are top-notch, they knew exactly what they were doing and how to do it! They executed a plan with precision and with smiles on their faces! Chase and Daniel answered all of my questions and didn't hesitate to answer more! The work was completed quickly and efficiently and they cleaned everything up as if there were no problems at all! These guys are amazing! They even took the time to answer questions from my son who is autistic and chronically ill with kidney disease and lung disease. It meant so much to me that they genuinely care about their clients. Sunny Service, you have an amazing team... these guys deserve a bonus and a raise!

I was very impressed with Ray and Chase. They were both polite, courteous, and respectful throughout the entire process. Ray came out to assist us with an issue in our master bathroom and took the time to explain everything clearly. He walked us through the repair process step by step, which we really appreciated. We’re very pleased with the quality of their work. Sunny Service is lucky to have such dedicated employees. In the future, we’ll definitely be requesting Ray and Chase for all our plumbing needs!

Great service company

Dan the ac man is the best!

really like the service and trust worthy of this company

Willing to go the extra mile to ensure the job is done right. Fair price for great service.

Excellent service and timely

Dan is a great guy and you can count on him to get the job done!

Quick to return my call, quick response time, quick repair, and quick to smile. My go to AC company. Did I mention quick?

Very professional and fair priced. Daniel will not work you over for a few more dollars in sales. Honest.