HVAC reviews in Hurst, Texas

In addition to being trustworthy and responsible, Santos always provides reasonable prices.
Santos completed the replacement of our old air conditioning unit. We appreciated the great advice he provided. All the system were changed at the end. Best decision ever.
His professionalism, knowledge, and understanding make him a very easy person to work to. It is a pleasure to work with him.
If you choose him, you will never go wrong.

Santos is fast and reliable. He was able to make a quick visit and identify and get the repair done same day.

I had an excellent experience with Santos at SANTO’S Heating & Air Conditioning LLC. He installed a new air conditioning system for me, and from start to finish everything was handled exactly as promised. His pricing was exceptional, and there were no surprises at any point.

Santos never rushed the job — he was prompt, took his time, and made sure every detail was done correctly. You can tell he truly cares about the quality of his work. His professionalism, attention to detail, and commitment to doing things the right way really stood out.

On top of that, Santos is an honest, trustworthy person and very easy to deal with. I genuinely appreciate his integrity and workmanship, and I would highly recommend him to anyone needing heating or air conditioning work.

We are having a couple weeks of on and off freezing temps and our heater quit working. Santos came out to the house quickly and got our heater going right away. He was friendly, answered all our questions and was even courteous enough to put covers on his shoes to not track in water. I would definitely give him a call if you need any HVAC work done.

I’ve used Santos Heating and Air Conditioning multiple times and they have consistently exceeded expectations. From full system installations to smaller repair calls, their team is always professional, punctual, and knowledgeable. They take the time to explain the issue, provide clear options, and complete the work efficiently and correctly the first time.

What really stands out is their reliability and attention to detail. They show up when they say they will, communicate clearly throughout the process, and leave the work area clean and organized. It’s rare to find a company that combines technical skill with strong customer service, but Santos does both extremely well.

I confidently recommend Santos Heating and Air Conditioning to anyone looking for honest, high-quality HVAC work.

Andrew was very polite and informative, explained what was or wasn’t going on with my clogged pipe. Walked me through the repair process so I could make an informed decision. I am very pleased with the service I was provided, the cost was more affordable than their competitors. I am definitely going to recommend Sunny to everyone in my neighborhood.

Had our water heater flushed today and the technician, Daniel Bustos was fantastic—super sweet, professional, and did an excellent job. Highly recommend! Such a positive experience!! Thank you!!

Here is your response: I would like to convey my appreciation to Floyd Williams for doing a fabulous job in resolving the HVAC issue that we were experiencing. He meticulously checked all aspects of the unit and was able to identify the issue and what was causing it. He was able to find the part which was available more than an hour away. Thereafter he drove all the way to pick the parts and come back and complete the installation well in time before the start of the cold temperatures. Floyd went above and beyond our expectations (we did not think that the issue would be resolved within the day) and we are grateful to him for completing the work to our satisfaction. Thanks you Floyd and thank you Sunny Service !!

James Brant is not only a great plumber but a wonderful gentleman. He took care of my problem in warp speed time! I will definitely be having him come back!

Jim came and explained the trouble shooting process in detail. He methodically went through the process until he discovered the problem and was able to fix it. Very nice and friendly person. I recommend him 100%.

Just had a routine check up/maintenance as a precaution and the technician, Abdu, was one of the nicest person who thoroughly explained what needs to be done to avoid future issues with my old system in place. Not much needed to be done as it is now in working order but service was good, 10/10 for Abdu.

I would highly recommend Sunny Service to anyone! My technician (Mason) did an amazing job!—Mason is very knowledgeable, skilled and compassionate. He explained everything before he did the work as well as after the installation was complete. Now let me explain how this company, and specifically Mason went above and beyond to get the job done. I live in an older home and everyone knows older homes come with some "surprises". As Mason was installing the unit there was some difficulty with the inside closet due to some makeshift "fixing" by the previous owners which required Mason to have to come up with a way to get the new unit to fit correctly. In a sense it was almost like getting a square peg to fit in a round hole, but Mason Amazingly managed to get everything in properly. I would say he is a puzzle master because it definitely took some extra work. Another thing I want to point out is that we have 3 dogs in our home and Mason and his assistant Alfonzo went above and beyond to try and make sure that we were capable of taking the dogs in and out for potty breaks, even if it meant having to ask them to stop briefly. I can say that a lot of technicians would not do this. This company is not a get in and get out type of company. They truly care about their customers. Sunny Service has a customer for life and will definitely be my go-to for all of my future AC/Heating needs! Thank you to Mason and Alfonzo and Sunny Service for taking care of my family's AC needs... you are AMAZING!

P.S. (Sunny Service if Mason hasn't had a raise in a while he definitely deserves one!!!)

We would like to Thank Abraham Solis from Sunny Service for his excellent service today. He was very kind and professional, our thermostat was not working, he diagnosed the problem and gave us a code with the fee without creating unnecessary charges. Then he promptly got to work and step by step explained what he was doing. He fixed the problem with confidence in a short time. We recommend him for his excellent service.

Benjamin B tech that came out was very professional from speaking on the phone to his work ethic his cleanliness and explaining step by step what all he was going to do. Company has earned my business for life and have already recommend to my family and friends.

Michael and his team did an excellent job installing our new air conditioner. They were polite. Worked efficiently and everything looks pristine! Sunny’s is a great choice all around!

The customer service was great! Michael and the team did a full system install at my business and it went smoother than I thought would be possible! They got the job done very timely, no mess was left behind, and they were very easy to deal with throughout the process.

It was Lennox Warrenty part repair. Max found the evaporator coil leak, ordered the part. Abel came out to install, both techs were professional and polite. I appreciated Justin the Service Manager calling me before the first tech came out so I could explain the situation. Highly recommended.

Great experience from Sales to Installation. Jerry and Dillon were very professional and quick to respond. Every part of the process was exactly as they said it would be…and the pricing I got for my garage mini-split was right on. Would recommend working with Sunny Service to anyone!

I truly love Sunny Service. Their technicians are honest, efficient, well-spoken, polite, efficient and always provide as much information as possible . It’s HARD to find a company that isn’t going to try and sell you and entirely new systems scare you into spending thousands . Sunny Service is THE company to use for your HVAC needs

Floyd was very experienced and shared every detail of what he was going to do and went way beyond the field of service
Husband and I are very pleased with his performance

Gerald was very polite/professional/knowledgeable/well dressed during our introduction today. I'm looking to get my Ducts Cleaned and the price sounds great but my fiance has the final say so we will hope for the 👌