Electrical reviews in Irving, Texas

Never again

Highly recommend them, fast and reliable with great customer service.

Worst Company, I have been chasing both sale guy ( Bobby ) and even customer service They aren’t answering any of our call's.

I kept email 📧 check it

Best decision I ever made was using this company. Jorge answered all my questions and concerns and made this process so easy. 10/10 recommend. Run don’t walk.

Best move I ever made! Rey was great. Definitely worth it in long run. Highly recommend using solio solar!

Have been shopping for solar for a while. Worked with Ayrton and Matt. Great guys and best price I found. Will be referring friends to Solio.

I Don't like to bash on businesses but am very tired of chasing behind Solio Solar to get an update for my connection or just a general update if they will connect me or not Since June 30 I started calling and the guy answering kept stalling, "am out of town, am not in-front of my computer, I'll message you Tuesday" now they seem to have blocked my number and just ignoring my calls, I've been very nice and professional about the situation but quite frankly at this point am out of options, am
Left with a big bill solar panels placed on the roof but not connected.

Worst experience. Tired of chasing them via calls. We have been paying to them as well as co-serve every month. Left with a huge loan. They aren’t answering any of our calls. They promised something else and delivering nothing. BETTER STAY AWAY!

The worst Solar company you could find. They don't honor or respect the contract regarding rebates. You have to chase them for months and months but absolutely no response.

Solio Solar is a great company to do business with. They explained all the process and answered all my questions. Staff is knowledgeable and are friendly. Get panels from Solio solar!

It so laughable that others believe customer service is actually there to help you. I love it when customer service say they will get back to you and never get back to you. WOW, What a surprise!!! Lies after lies, it my fault really to even think about getting a solar panel in the first place.

Can’t say enough about CYI They showed up early and worked non-stop until the work was finished. They were polite, friendly, tidy and hard working! Ask for team CYI for a flawless installation! Their leader George really knows how to take care of his clients.

Jorge was real professional and educational when it came to the whole solar movement. I wasn’t sold on it before but when he showed me all the benefits I was sold. Highly recommend him and his team

My parents got Solar from this company, and the process was smooth and the install wasn't so crazy it was fast and out of the way. The people that we talked to were so nice and polite being able To explain the process to me and my parents in Spanish, and in english. Definitely ask for George Lira

WARNING…Worst company I’ve been dealing with. They only connected half a panels and city came by and give me a red tag for no permit for electrical…they put the panels way different then the proposal, promises, lies just warning you guys stay away from them... many neighbors not too happy with them STAY AWAY!!

Ok (Solio Owner) if the patio is nothing to do with Solio why you told on the phone to send you all the recipients to reimburse me which I do send it to you I have everything recorded on my security cameras that you told me that. And I can put a long review but im not gonna make it the time to do it… all I want is to finish 100% what you need to do.

Absolute SCAM!!!

STAY AWAY FROM THIS COMPANY!

Unfaithful sales practices, they promise unrealistic tax credits and won't follow through on promises. Installations are done without proper permits and no support after installation. No commitment to contracts or rebate agreements, they won't respond to calls.

Phenomenal experience overall. Brandon really went above and beyond to make sure we were taken care of. From great communication and transparency to being efficient with their install. We’ve saved money ever since we went solar. We love not having an electrical bill!

Working with Ayrton and George was quite simply was the most easy process I’ve ever done in my life, they made the concept of Solar so simple for me, and the price they offered me was a price no one could match their  Solar rebate program is the best in the industry. Definitely worth working with these guys!

From the initial contact with the sales rep, to the communication with the team for permits, HOA approval to the final instillation it was a flawless process. The install team was nice, approachable, explained and everything we asked. Even after a full Texas afternoon on a roof they still extended 100% professionalism to my family and I. Their management dropped in periodically
checking on their well being, the job site and made it feel like we were important. Highly recommend working with George & Ayrton two outstanding individuals!

“This is a Scam stay away”

If you are thinking about solio as your solar provider, please read my review before deciding to move forward. Sharing this so that you wont need to go through what me and one of our friend is going through. Better to choose something with good customer support, something which is more reliable and not a scam

Let me tell you why, this is not a company who are genuine and true to themselves on what they promise and what they deliver.

Aryton is the sales rep with whom we worked during our initial contract that happened 5 months ago, we were able to contact him / got response only till the contract was signed and solar panels got installed. After that we never got a proper response or never been updated on our loan status / rebate amount.

Experience with solio team and sales representative(Ayrton) : No one will be answering texts, calls or emails, they just ignore and expect you to pay more for months. We were able to reach out to PM / company receptionist, but the only answer we always receive is that she is not authorized and pass on our message to higher management.

The Biggest concern : We tried contacting multiple times for our rebate amount and we never got response, after 5 months we have been told that there is an issue with our loan getting approved.

What worries us most is, we have been paying our monthly installments from last 5 months, if the loan is not approved then where is the installment amount going to? And why are we paying the extra amount when we were promised to get rebate by September.

We directly contacted financial company and they told that there is no issues with our loan and funds have been released to solio solar .

After multiple failed attempts of reaching out to you, i am leaving this review as i don’t see a way of getting an update from your end.Next steps for me file a consumer complaint for you guys stay away from this company.

I was tired of paying too much on my light bill! Janet was able to help me with all my questions and concerns. I’m so glad she showed up at my door! She’s an expert at what she does! She will definitely help you save money! She also helped me with a brand new roof and insulation! She can help me with my tax rebate too! Idk why people complain about it! They have to claim it through tax return, not the company. But she is a great person and friend!