All reviews for Rush Plumbing & Air

We had a sudden toilet issue at our house in Justin and needed a plumber right away. After looking online, we reached out for help and were told someone would arrive within a couple of hours. To our surprise, Axel showed up in just 45 minutes. He was not only on time but also really knew his stuff and acted very professionally. Axel fixed our plumbing problem fast and took the time to explain how to avoid this kind of trouble in the future. He also shared some useful tips for keeping the rest of our plumbing in good shape, especially with how hot it gets here in Texas. We’re very happy with the service and will definitely call Axel again when we need a plumber.

I had never needed to call a plumber before, so I started reaching out to a few places when my drain got clogged. Most companies told me I'd have to wait several days before someone could come out, which was pretty frustrating. Then I called this plumbing company, and they really surprised me with how fast they responded. From the moment I called, it took less than 90 minutes for the plumber, Chris, to show up at my door. I appreciated getting a clear timeframe and updates when Chris was on the way. He handled the clogged drain quickly and professionally, making the whole process stress-free. I’ll definitely call them again next time I have a plumbing issue!

we had a really good experience with rush plumbing recently. chris came by and swapped out our water heater and fixed a small part at the meter. he noticed there was too much water pressure coming into our house, which isn't great for the water heater. chris tried to adjust the old knob at the meter, but it wouldn't budge, so he replaced it with a new one. we also had a couple of broken knobs on our master bathtub that needed replacing. since all our plumbing was originally installed by rush plumbing when the house was built, chris called the office to check their records. they looked up the model numbers and let us know to contact moen since their fixtures have a lifetime warranty. we already got the replacement parts from moen and installed them. i really appreciate chris taking the extra time to help us out with all this. i didn't check prices with other plumbers, but i don't mind paying a bit more for excellent service.

When my tankless water heater stopped giving me hot water, I started calling around and was surprised to hear high dispatch fees, sometimes as much as $280, with even more charges just to look at the problem. I finally found a plumber who quoted me only $75, and they said this fee would go toward any repairs or parts if I needed them. Chris from the team was able to come out later that same day, which was a relief since it’s always hot here and a cold shower isn’t much fun! Chris quickly figured out the problem and reset the water heater by pressing a button inside the panel. At first, I was a little confused about what the $75 covered, but in the end, they kept their word and only charged me that amount. I was really happy with how honest and helpful they were. I’d definitely call them again if I have plumbing issues, and I’d recommend them to friends who need a reliable plumber. I’m grateful to have hot water running again!

Fantastic service! Our water heater broke underneath the house, causing a big leak, and we only noticed it late on a Saturday. Even though it was getting late, I called for a plumber, and they were able to send out a crew right away. While I ran to the store in Justin to pick up a new water heater, their team arrived at my house in about half an hour and had the old heater already removed by the time I got back. Eddie and Chris worked quickly and had the new water heater installed in no time. I’m very happy with how smooth and professional the whole process was. Highly recommend these plumbers if you need fast and friendly help in Justin!

We had a water leak that caused flooding in our master bedroom. We called Rush Plumbing & Air the next day, and Axel came out to take a look. He explained the situation with our old water lines and gave us different options to fix everything. With a big party coming up that weekend, we decided to get the whole house repiped. The team worked hard to finish everything quickly, including passing inspections and repairing the drywall before our guests arrived. Everyone was very friendly and professional, and the job was done perfectly in a short time. I definitely recommend them for any plumbing needs!

jonathan at rush plumbing & air did a fantastic job for us. we needed help twice recently in justin—first for a cracked pipe and then for a broken water heater. both times, he showed up the same day, responded quickly, and got everything fixed fast. he really knows all about plumbing, is super professional, and explains things in a way that's easy to understand. he even took the time to check into the specs on our pipes and gave us tips about setting the water temperature so we could avoid future problems. the next day, he called to follow up and make sure everything was running smoothly. i'd definitely recommend this company to anyone needing plumbing help in the area. they're the best!

We have a complex plumbing setup at our 34-room hotel in Justin, with several additions over the years. The system includes multiple water heaters, circulation pumps, and tempering valves, all working together to keep everything running smoothly. When we run into plumbing issues, we always reach out for help because the team takes the time to carefully diagnose the problem and explain everything clearly. They’re always patient, understanding, and quick to respond when we have urgent plumbing needs. The plumbers—usually Chris, Axel, or Jonathan—are professional, friendly, and thorough in their work. Considering the expertise and high level of service, their pricing is very reasonable. We appreciate their reliable plumbing services and would recommend them to anyone in Justin needing a trustworthy plumber.

i recently had a plumber from rush plumbing & air come out to check out a leak coming from my downstairs ceiling, right below the bathroom. chris came by and quickly found that the toilet was a bit loose, and explained the situation to me. at first, i was surprised that there was a $150 fee just for the inspection, which only took a couple of minutes and didn’t involve any repairs. i thought that was a bit much, but after i reached out to their team, they got back to me right away, listened to my concerns, and gave me a full refund. chris and the rest of the crew showed great customer service and were really helpful. honestly, after seeing how well they handled things, i’d definitely call them again next time i need plumbing help.

chris just finished the rough-in for my master bathroom. the job included taking out the old pipes, putting in a new underground drain line, swapping out the supply lines, and moving the main drain, as well as repositioning the sink and toilet lines. he also made sure the main drain was set up right for the other bathroom. before closing up the ground, he tested all the plumbing and there were no leaks. the work was really clean and done with care. i'm really happy with how it turned out and would definitely recommend rush plumbing & air for any plumbing job!

We had a plumbing leak in our home in Justin over the weekend. The first plumber we called thought it was a problem with our main water line, so they turned off the water at the street and left without really fixing the issue. Water was still leaking, and we couldn't get them to return. We tried reaching out to several other plumbers, but none were available to come out soon, and we couldn't wait with water leaking in the house. Luckily, when we called the next plumber, they were quick to respond and sent Axel and Jonathan to help us out. Right away, they figured out that the real issue was with our water heater, not the main line. Even though we weren’t expecting it, they offered to replace the water heater that same day for a fair price. They started draining the old unit and went to pick up a new one. Axel and Jonathan were very professional, friendly, and made sure everything was fixed properly. We’re very happy with the service and will definitely call them again for any plumbing needs. Highly recommended!

I highly recommend Rush Plumbing. They were one of the few plumbers who answered the phone during a holiday and were very friendly and professional when responding to my calls and texts. The estimate was clear, fair, and reasonable. Eddie, the plumber who came out, arrived on time, explained everything to us, and was happy to answer all our questions—even ones that weren’t about the main job. He even checked out a couple of other plumbing issues we had around the house and cleared some clogs at no extra cost. The main job was to reattach our kitchen sink and reconnect the dishwasher after we had a flood. Everything was fixed perfectly, and Eddie made sure to follow up afterwards to make sure we were happy. I’ve saved their number and will definitely call again next time we need a plumber. Great work!

I was referred to Rush Plumbing & Air and was really impressed with their quick response—Chris called me back just 20 minutes after I reached out. He even showed up ahead of schedule, which was a nice surprise. Chris quickly figured out what was wrong and picked up the parts needed to repair some broken pipes under my kitchen sink. He also took care of two toilets that weren't flushing right and gave helpful advice about my broken shower stall. In less than an hour and a half, he fixed all three plumbing issues that had been giving me trouble. The price was very fair for the work done. I highly recommend them to anyone in Justin who needs a reliable plumber, and I feel confident calling them again if I have any plumbing problems in the future.

A landscaping crew accidentally damaged the pipe running to my house, which was also connected to the main water line from the street. Because of the crack and water leak, the main water supply had to be shut off. I reached out to Rush Plumbing & Air, and they sent Jonathan over right away. He quickly checked out the situation, explained the repair options clearly, and walked me through the pricing and timelines. Jonathan was extremely friendly and professional. He did a top-notch job fixing the pipe, and I was really impressed with how smoothly everything went. After this experience, I’ll definitely call them again for any plumbing needs in Justin.

professionalism, creativity, determination, courtesy, kindness, and patience—these guys have it all! if you need a plumber in justin, don’t hesitate to call this company. tech eddie first came out to clear a stubbornly clogged drain pipe and did some maintenance on my plumbing. he explained everything in detail and even showed me photos of what needed to be fixed. before he left, he also let me know that he noticed my neighbor’s outside faucet was leaking, which was really appreciated by them! after eddie left, my drainage pipe backed up with water again, so i called the office a bit worried. chris showed up in less than an hour and worked for five hours straight. he wouldn’t leave until everything was working perfectly! it turned out the main drain pipe in my building was hidden and badly clogged, but chris didn’t give up. he got creative and put together a mini pvc system in my utility closet to slow down the water flow, which finally solved the problem. spending all that time with chris really showed me how dedicated and trustworthy he and the company are. i highly recommend them for any plumbing jobs in justin!

Rush Plumbing & Air did a fantastic job taking out an old, rusty kitchen faucet at my mom's house in Justin and putting in a brand new one. Jonathan and Eddie worked hard to loosen up the stuck connections and made sure everything was done right. They were professional, explained each step to me, and gave us different choices for a replacement faucet without any pressure. Both were friendly and made the whole process easy. After the work was done, they cleaned up thoroughly and left the place neat. We've used their plumbing services before, and we’ll definitely call them again if we need any help with pipes or fixtures in the future.

As a single woman, it can be tough to know who to trust for plumbing repairs, but I found the best team in Justin for the job. I had help with an old leaky pipe, a new water heater, and a water softener installation. From the first call to the office to working with Jonathan and Chris on site, everyone was friendly and made things simple. They explained all the steps and costs clearly before starting any work and checked with me again after finishing. I feel confident trusting them with any plumbing repairs or installations in the future. Highly recommend this team for anyone needing a reliable plumber in Justin!

I had the best experience ever with a plumbing company! Jonathan from Rush Plumbing was fantastic. He responded quickly when I reached out for help. Even though he had a family emergency before our appointment, he made sure everything was taken care of at home and still arrived on time to help me. When Jonathan checked my pipes, he found there was actually no leak, and he didn’t even charge me a service fee. He gave me helpful advice about my plumbing and went on his way. This really shows what kind of company this is—honest and trustworthy. I had heard good things online, but they still went above and beyond my expectations. If you want a reliable and honorable plumber, this is the place to call.

Rush Plumbing & Air gave us the most competitive estimate out of three companies when we needed a full trenchless sewer line replacement. Their crew, including Chris and Axel, worked efficiently and finished the job in just two days. Our home in Justin had an old cast iron sewer pipe in the crawl space, and I was shocked to see how corroded it had become. The new pipe installation was done smoothly, and we’re glad to have made this important upgrade, especially for older homes like ours built in the 1960s. Highly recommend their plumbing services for anyone needing major pipe work.

i recently had trouble with my water heater at my place in Justin. the plumbers came out quickly to check it out and gave me a clear estimate for the job. in no time, they scheduled the work and installed my new water heater. jonathan, eddie, and axel did a fantastic job and even managed to replace the water connections for my washer in a pretty tight space. everything was done really neatly and they were very professional. these plumbers have always been dependable for me. i'd definitely recommend them for any plumbing work!

The plumber arrived promptly and quickly got to work once the correct address was confirmed. Axel, the lead plumber, took a close look at my old water heater and clearly explained several replacement options. Since my unit was quite old, I decided to go with a new installation. The estimated price was fair, and the whole process—from picking up the new water heater to installation—took just over three hours as promised. Axel was friendly, knowledgeable, and respectful throughout the job. I really appreciated his professional advice and the way he made sure I was comfortable with every step. Excellent service!