Reviews of local pros in Katy, Texas

I've worked with several different AC companies in my lifetime and this company has been the best!!! I was notified via text for my appointment time and again when the technician was on his way. The technicians Greg and Bryce were very professional and did a great job with our unit.
I will definitely be working with Crump AC Company for all of my future services/repairs and I would highly recommend them to all my Family & Friends.

We are extremely satisfied with the service we received from Crump A/C and Heating. Amber was so pleasant on the phone and made scheduling easy. Greg arrived promptly, was super polite and professional, and diagnosed our AC condenser problem quickly. The part needed to be ordered, which arrived ahead of schedule, and Seth and Bryce returned the next day, replacing the part in no time. We will be happy to work with this company again.

Bryce did a great job, checked things throughly, and not once pressured sales on me. Explained what needed to be done today, and pointed out a few things that will need repaired but was not urgent. Overall an exceptional experience.extremely friendly and personable! Would give 10 stars if I could! LOVE Crump AC and Heating company. Been a loyal customer for almost 10 years now!

We had Bryce come out to check on a new house we bought. He went through everything and made sure the system was running right. Thanks again.

Excellent service. Omar showed up on time, fixed the issue quickly, explained what the problem was clearly and the rates were very reasonable. Will definitely use them again for any ac issues.

The repairmen arrived in the window of time that was previously indicated which was a nice start. They quickly identified the problem and got it fixed. They did a good job of making sure the fix worked and that there were no other issues both inside and outside the house. Very personable and professional. Plus, the cost was very reasonable. Actually less than what I expected. Great job.

Update 7/2023 - This year we had to replace both AC systems 3 months apart. Their recommendations were spot on and our house has never felt more comfortable, all while using less power during this heatwave. I cannot recommend their services enough. As part of the install, they were able to properly balance the AC systems and provided recommendations on the types of ceiling vent grilles to maximize airflow. They left no trace behind after both installations, something that cannot be said for all service providers.

The Crump Team was very responsive to our appointment request and was very flexible around our busy schedules. The work performed was great and I never felt pressured to do more than was necessary. I highly recommend their services!

Updated... I have now used Crump AC at 3 homes and they just keep getting better! You won't regret calling them!

They are the best! We've had them out several times. Very reasonable and responsive. A+++++

Crump AC/Heating have done an outstanding job for me!
They are always prompt, even sending you a text to let you know exactly where they are and are on their way.
They were able to repair the A/C in my wine room which no one else seemed to understand. They are knowledgeable, observant and respectful of me and my house. I strongly recommend them!

Crump AC is spectacular. A family owned business that truly appreciates their customers. Bryce came back today and had to replace my AC capacitor. Working perfectly now and I can go back to being confident everything else is fine. Crump AC is very professional, always on time, extremely competent in their service. You get an rntire family when you use Crump AC.

I have known them for a long time and the service is FIRST CLASS. Brice came along and he got us up and working again. He knows our system been here a few times over the years. It’s up to you who you pick! But you will not get a better or. more professional service. Many Thanks Crump see you in October for a check up

I was HIGHLY impressed with this company. Seth came out and took a look at our Commercial system and sat down with me and explained everything.He was completely transparent and told me what to expect. He got our AC up and running in no time at all. I felt at ease the entire time knowing I wasn't getting taken advantage off. I would 100 percent use this company again in the future. Thank you for taking such good care of me!

I recommend highly this company. They were very friendly and knowledgeable and professional . So glad we called them to work on our AC.

Everyone is polite professional and efficient!! I’m new to this company through a friend’s recommendation and I’m loving them!!

It was a no brainer after talking to Bryce. He just inspired confidence.

Great scheduling service and on time, but very expensive. Total bill $370 to replace a $50 contactor, check freon (did not fill) and service call. Did not get approval before starting work!

Greg and his team were top notch professionals! From start to finish it was very obvious they knew their stuff and provided me with no pressure options to make decisions that were best for our family home.

I will always support local family businesses, but in this case, the work, the products and the especially the service make it 100% worth it!

Crump AC and Heating is excellent! Omar came out today for my AC maintenance. He was very knowledgeable and professional. He explained everything very clearly and provided pictures. I appreciate all that he did! I highly recommend Crump AC and heating and Omar.

Omar G. Was super knowledgeable about his work. Aside from ordering the part that I needed, he even traced back previous history and was able to pinpoint where the trouble began. I was blown away with the honesty that was provided. Seems like Crump is about great service. I will be calling again when trouble arises.

Crump earns 5⭐️x 2 from us, thanks to the outstanding professionalism displayed by their office staff and field technicians, a level of service we have yet to experience since moving into our 🏡. We extend our sincerest appreciation to Mr. Bryce Berry, who deserves 5⭐️ for expertly addressing our heater issue and offering insightful recommendations. We are happy customers 😊 and highly recommend CRUMP 💯👍👍

Omar came to my house and did a great job! He was very professional, knowledgeable, and patient with all my questions. He knows his stuff! Crump AC and Heating is a family-owned and trustworthy company. Give them a call and ask for Omar, you won’t be disappointed!