Reviews of local pros in Katy, Texas

4.8 based on 9993 reviews Back to the listing
    5

    Daniel Martinez came out to work on our AC. We called because it was not cooling he found the outside unit making noise. He thoroughly inspected the system and got it going without a big cost. He was very honest and took his time to explain the issues. He is honest and trustworthy. Very highly recommend him and the company.

    5

    I called service pros a/c and heating because my a/c was not working. I spoke with Jennifer regarding an appointment. She was very friendly and professional. Daniel came out to our home. He was thorough, knowledgeable, honest and was able to fix our a/c the same day. Prices are upfront and fair.
    We will continue to use service pros a/c and heating in the future.
    Thank you service pros.

    5

    We’ve been using Service Pros for a few years now. With the few AC issues we’ve had, they are quick and timely to respond/service and keep cost to a minimum. Definitely recommend!

    5

    They were professional, fair priced, and effective. Great quality service!! Daniel diagnosed the problem and had us back up and running!!

    5

    Great company to work with! We've used them for over 4 years and love working with them.

    5

    Daniel from Service Pro is awesome. We had some issues and they came out quickly and resolved everything. I would highly recommend them.

    5

    Service Pros is fantastic. They did a great job replacing my HVAC system, and anytime I have needed the system checked for any issues/maintenance, their response time is great.

    5

    Awesome! We have used Service Pros for almost 8 years. They are honest and respond quickly. Additionally, they show up on time and remain flexible regarding scheduling.

    1

    Don't contact them if your needs are urgent or you need service within a 3 month period.
    Multiple attempts to reach out to Service Pros for help. Only received an auto-reply that they would get back to me "As soon as they can" No calls, voicemails, emails back other than that. Kind of sad since they seem so highly rated. -- This has turned away a potential new customer and I will be looking elsewhere for AC service and maintenance.

    5

    Mr. Daniel and Ms. Jennifer were very fast and respectful of our time and were able to break into their very busy schedule at the last minute early in the morning. Thank you very much for your time and help! The house is already feeling cooler 😎

    5

    A/C stopped cooling around 2:00 pm today. Called Service Pros immediately and Daniel was here at 6:00 pm and had it up and cooling in no time. They are the best. Even bought my A/C from them several years back. I highly recommend.

    5

    Daniel was able to come same day I called and was very happy about the clear correspondence! Very professional and thorough inspection for a great, affordable price. He told me I just needed a new carburetor in the outside fan and then also cleaned it and flushed the ac line.
    Very reliable and transparent, will continue to use them and let everyone know how awesome they are for homeowners.

    5

    Awesome service, been on the maintenance plan since 2019 and renew every year. Anytime we've had an issue we have always called and have gotten our issue resolved within hours on the same day. Highly recommend!!!

    5

    Great experience! Daniel is very professional, but also down to earth. He explains what he is doing, and why. He even showed me the damaged parts as he pulled them off the unit so I could see the damage for myself. I have a very old system and I wasn't pressured into anything that I didn't need to get the system up and running again. I do believe that I have found my go to AC service company in the Katy area. Having your AC go out is very stressful, but the stress way gone after he left! Great job!

    5

    Daniel was very kind, knowledgeable & professional. I appreciate him being able to come on short notice to fix our HVAC unit today. Overall highly recommended and would be going to Service Pros for our HVAC needs in the future!

    5

    I have been a satisfied customer of service pros for 6 years now. Very honest and responsive and will continue to use them! Highly recommended.

    5

    Great response time when I emailed them. Very considerate about my situation and prioritized it. Although they weren’t able to work on the unit due to warranty authorized dealer rules, Daniel was a big help knowledgeable quick with the diagnosis and prices were fair and i thank him for his help, would recommend them 10/10

    5

    Of course our AC went out over the weekend. I wasn't sure if they would be open but they answered and were able to get us taken care of very quickly. We use service pros to maintain our AC and they have been great. We always have the same service tech, Daniel, and he's awesome. Honest and reliable, highly recommend.

    5

    Just had service performed by Daniel. He did a great job! He came out within 45 minutes of my call. He was on my property for about 30 minutes and fixed my issue with a year warranty. I’m looking forward to having cool air again!

    5

    Daniel and his crew were prompt and professional. They arrived on time to replace my 20 year old system. They dismantled and removed the old unit and expertly installed the new equipment in 4-5 hours, and it was done for a fair price .I would highly recommend Service Pros.
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    5

    We have been a loyal customer Service Pros for many years now. They are so responsive, we have been able to get same day service whenever we have had an issue. Daniel almost seems like family at this point. He has always been so polite and informative. He is very thorough and honest. I recommend them to everyone!