Reviews of local pros in Katy, Texas

A+++++

Great looking new location, fast and courteous staff

Easily the most incompetent and worst ran supply house in the greater Houston area.

Every carrier u go to there is a longer then wait , you might as well pack a lunch !
Slow service so if u need anything make sure u come a week in advance lmfao 🤪

Says they are open on Saturday. I drove to the store only to find that it was closed.

Excellent service!

Professional and supportive staff.

Would have expected more from a brand new location. Unable to warranty Trade Pro capacitors as well as top-tech UV light systems. Store manager said " You are only able to warranty items from the location they were purchased from." Needless to say, this location will not be getting any business from my company, willingly.

great customer service, ask for manuel

Slow service,
the people at this location doesn't want to work or move from their chair

Nice customer services very professional thanks all

Mike is very helpful and responsive in a timely manner.

It’s always a blast getting help from these guys , very informative and helpful

Great team of guys from the counter sales to the loading. Dock.

Great service
People friendly
And Mr.Norman always help on everything

This store need a better manager or better training it takes so long just to get a answer on the phone and when someone does pick up they answer and just place the phone on the counter and don't say anything until they are ready to very un proffecional. On top of that employees cannot multi task and get me a location on where parts are and has to to give me a call back just for this task. Compared to other manufacturers they are quick sharp and get me the info I need and if you think service is better in person you are wrong ! CARRIER I WANNA DO BUISNESS WITH YOU BUT STEP UP YOUR GAME TIME IS MONEY YALL SHOULD KNOW THIS

Always a great experience at CE. Katy location is convenient and well staffed.

Great service and friendly staff!

Best Carrier location in town! I’m glad I’m close to this location and do business with them. I really Malcolm and Kevin assistance with they patient in finding equipment for my business

The location in Webster is amazing location. And they have the best staff are friendly, especially Mike. We do appreciate doing business with them the best.

The people at the store OK they do what they’re supposed to do no complaints. The complaint is the fact that we have $100 warranty processing fee. Y’all are the only company in the world that does that y’all‘s equipment fails entirely too soon. Everything is on backorder and I have to pay you to process a warranty for your failed equipment. That’s ridiculous.