Reviews of local pros in Keller, Texas
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I really like this place for rustic, almost one of a kind pieces. Great for gifts and some decor. They have a little bit of everything from some decor pieces, plants, windchimes, reclaimed wood pieces, and plants!
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We had the best experience at Landscape Systems Garden Center yesterday. Brian, Ariel and the entire staff helped us tremendously. We are looking to do some major changes and they were experts and helped us get some fabulous new Yucca's that will make our home look Awesome!
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I love this nursery, this place is like visiting family. Everyone here is SO nice, and they always have an amazing selection of plants at fair prices. I also go here to pick up my fox farm products, this nursery really is a one stop shop for everything garden related. Even if you don’t buy something you can just stop in for good conversation and cute dogs, so happy to have found this garden center!!
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Came in for help on a tree in our yard. After being greeted by three adorable labs, I met with someone immediately and they were so graciously kind and beyond helpful!! 12/10 recommend
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I love this place! They have a huge assortment of flowers and plants. I never leave disappointed. Yesterday, I had the pleasure of working with Vickie. She was so kind and helpful and went out of her way to make sure I found exactly what I was looking for. I will definitely be back soon.
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Always a great experience. I recently purchased several large rustic pots planted with succulents, so many compliments. They always have an outstanding selection of plants, shrubs and trees.
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***UPDATE*** It is very interesting how your employees are not offering the full story. There was never an insinuation that we are a landscaping company however, we are a farm and require supplies for irrigation and apiculture. (This is the technical term for beekeeping) Both of which you sell. 2 points not addressed in your rebuttal. 1)...there was zero information on my application that required me to be a landscaper. If there has been, I never would have filled out the form ... 2)......we are tax exempt and you made a copy of our county card. Your girls should have more courage in explaining the full story. You have my number if you would like to discuss any further .....
I would like to start this review stating that this business has a beautiful visual model. The site is very well maintained and the inventory is well taken care of.
With that said, the customer service behind the desk is unacceptable. I arrived on Monday to review inventory for expanding our family farm. I filled out a business application and waited the allotted time for approval. Upon returning 5 days later we were told our application was denied because we didn't have a FB business page. Had the person behind the desk taken 2 seconds to ask me on Monday, I would have gladly shown them our FB page. But they didn't. She was insistent that we had to pay full price for the products we choose and they would further review our application for next time.
Forgetting the fact that we are registered with Denton County as a DBA AND have an AG exemption card. The 2 women behind the desk (one blonde and one brunette) had no interest in creating valuable customers. We have watched this company grow for 20 years . So very sad that they hire incompetent employees that cannot make mature customer service decisions.
There was no one available to show us to the products we were looking for except the tall young man who was busy eating his Chick fila breakfast. But he did point us to the area it was in. WOW.
We met with Randy in the driveway as he helped us load our products and we expressed our frustrations. He was kind to listen and we appreciate his concerns.
We drove 40 minutes to get here. We won't be back. -
Bob was a pleasure to work with and I'm so pleased with the design he did. I couldn't have done it without him. Thanks so much!
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Way way better than another local company I had the displeasure of doing business with. These guys were respectable and I'd do business with again. I was offered a free $2,500 tree after an unfortunate incident with another local company, (from the valley of the entity that orbits Earth. ) (Awful!) And still turned them down and went here and these guys. My new tree looks great! Thanks guys all around! Come shop here!
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Our HOA has used Landscape Systems for the majority of our tree maintenance and landscape enhancements in our 9+ acres of common area. They are thorough, professional , and always go above and beyond to deliver high quality service and product. The landscape installations are well conceived, filled with quality materials, and mature to give long lasting enjoyment to our residents. Great company and people !
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Reached out online regarding some shrubs we had purchased that had died and asked about their warranty. Initially I got a couple of emails asking some questions about when the were purchased and how they were watered. After we provided the answers, the emails stopped and we never got an answer if there was any sort of warranty as our shrubs were only 2 months old.
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They have the best plants & trees in the area. Very large assortment and lots to choose from. Their prices are on the higher side, so if you are extremely budget conscious, probably not the place for you. The only reason I gave them a 3-Star was due to a misquote. I paid for everything then realized they charged a higher fee to deliver than I was quoted. Pointed it out and the clerk and she was quick to tell me that If I did not want delivery, they would charge a fee to refund it back. Rather smugly! She seemed to enjoy pointing at something and stating "It is clearly posted that there is a processing fee on any refund". Seemed like to me it was their mistake and should have taken care of it. Just be aware of this.
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BEWARE WHAT YOU BUY!!
Inspect the plants you buy very carefully for pests! I bought some agave from this nursery. They took off very well and grew large but suddenly died. Turns out they were infested with snout weevils!
WARNING anything you buy from a nursery immediately treat for pests.
Some of my other purchases from this nursery have been fine. -
We have used Landscape Systems Garden Center from the time they opened their garden center in Keller. They have provided excellent service for any project, large or small. There is always a wide variety of plants to choose from. But, their main feature is their people. They have always been very responsive, with good ideas and very friendly and professional. Highly recommended!!
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Not only is Brian a great person, his professionaism and experience are top notch. It's not every day that a homeowner has to replace a 20+ year old tree. Brian and his team did a fantastic job! Had I been a little wiser, I would have taken his original advise and to not spend anything on trying to save it by getting it sparyed. Thanks again and looking forward to seeing this tree grow for decades.
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I was looking for a while to find one of these babies in “person” - so happy to have a Epipremnum pinnatum albo-variegata in my collection. I love this place, spending hours there, huge selection of any kind of plants, flowers, veggies, trees and more. Great service and helpful people, go check it out …
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The only thing I wished I had done was call Landscape Systems sooner! Brian was excellent to work with and he did a great job analyzing our needs. He respected our time, was efficient and his crew was extremely professional and courteous.
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Outstanding service! Impeccable quality of product. The Nursery makes all the difference. Family owned and operated by high value company
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The Trucking entrance is a cemented road right next to the nursery, do not use the regular car entrance you will get stuck. Fairly quick unloading folks were kind, no unloading dock though. Good luck I hope the pictures help our. Pictured entrance is a little tight so swing wide and watch your mirrors take your time you'll make it.
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We enjoyed the visit and seeing all of God’s beautiful flowers and trees ready to be whisked away to a new home. There’s such a variety to choose from. The sunny May spring day helped the experience. Oh, and one more thing, they have a Clearance section! That’s a win!
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It's refreshing to find a local business I can trust. Brian Ruibal and his crews are top notch. From his no pressure sales approach to excellent advice on selections, LSGC is top notch. We didn't want to do what everyone else is doing and Brian helped us think outside the box. He walked us through the nursery to get an idea of what we liked and then walked out property to see what would work. They're not the cheapest game in town but if you want quality you can't go wrong here. Competitive pricing and an excellent variety of quality inventory. They've found a customer for life.
Brian and his crew did it again! Wonderful expanding and redoing our front beds. He found just the right pots to accent our front entry. Lots of wonderful comments from my neighbors. I always know LSGC will treat me right