Plumbing reviews in Krum, Texas

I highly encourage people to hire Wilson McLain for your plumbing work. They are so responsive, friendly, and professional. They took care of our needs and even provided additional work which benefitted us and our home. I rarely take the time to review a company, but it is a pleasure to review such a good professional company like Wilson McLain Plumbing.

Awesome experience from scheduling to service completion, all within 24 hours! Outdoor spigot replaced and no more leaks! Onsite crew was quick, thorough, and respectful of property. I highly recommend Wilson Mclain to anyone with plumbing needs.

I’ll start from the beginning, my tankless water heater was throwing an error code. Wilson McLain was the company that did the plumbing on our house when it was being built. So of course I called them, why wouldn’t I, we’ve been very happy with our plumbing. So I called earlier this week for an appointment. The lady who made my appointment was awesome, she even called me right back after I had just talked to her about something for which I’ve forgotten the cause. I received a call Wednesday to see if I was available today instead of Friday. So I changed my appointment willingly. She informed me that I’d get a call in the morning telling me when he would be arriving. Taylor did call me and showed up promptly. He is very considerate, took his boots off at the front door. He is very polite, professional and happy. He was able to recreate the situation and explained it to me. I will highly recommend this company and Taylor.

I have utilized Wilson McLain Plumbing since I moved to the Denton Area in 2016. In every instance, they have been responsive, friendly, patient and professional. Their work is precise and quickly done. I highly recommend them and will continue to contact this great company for my plumbing needs.

Strange experience today. Wilson McLean installed the plumbing in our new home. I was having plumbing flow issues and asked when they could repair it and they said that they are not accepting new customers. I said but I’m an old customer when can you come? She said indefinitely we are not accepting new customers. So frustrating

Maybe they can do simple commercial jobs, but forget about higher end residential. Sloppy, careless, completely lacking detail orientedness to get the job done Well. They made some costly mistakes on our job that left us scrambling.

They were also trying to add extra trip charges when they could and blaming the customer. Their punch list visits have been even worse. Bad attitude, all around and worse than that, clearly incompetence is the central problem. They don’t even recognize when a hose bib is put together wrong. They don’t know how to plumb for simple appliances. On and on…..

This company is responsible for our new Meritage home plumbing. All 3 of our toilets our not level. They look like b stock. They are completely off the bubble on a level scale. My husband is a disabled senior. It creates a fall risk. Wilson McCain refuses to level toilets. Terrible company for an American with Disabilities.