Reviews of local pros in Krum, Texas

4.6 based on 261 reviews Back to the listing
    5

    These guys were amazing! Lightning struck my unit, and it was one thing after another, but they worked hard to make sure everything was working well. Even provided window units to get us through the night until they could get the parts the next morning. I highly recommend using R2 for all your heating and A/C needs

    5

    The tech knew exactly how to check and resolve the electrical issue with the breaker and the capacitor. He did a great job. They also fitted me into their schedule last minute and fixed it right then with the part he had in his truck.

    5

    Great company across the board from their field technicians to the ownership. Will and Chris were professional, polite, and worked very efficiently with our duct cleaning. I'd definitely recommend R2 if you're in need of any of their HVAC services.

    5

    They were so very easy to work with. They kept me informed of everything that was going on with my A/C. This is the second time I have used then and I would gladly recommend them all of friends. Every tech that came to the house was very professional and courteous.

    5

    The best customer service and quality of work in the business! They were very responsive when I initially inquired about a repair and showed up in a timely manner right when they said they would. They quickly diagnosed the issue and fixed it, even putting up with me watching over their shoulders interested in the process. Very thorough and polite the entire time. I highly recommend them to anyone needing HVAC work done. Thank you R2 Mechanical HVAC!!

    5

    The technician's were timely, as promised. They were efficient and professional. The work was completed within 2 hours, and we are very satisfied with the results

    5

    New home owners, and already needed them out twice in the past year. They were prompt, reasonably priced and went above and beyond both times. Really grateful to have R2 in our time of need.

    5

    Jeff has taken good care of my HVAC for many years. He is always honest and fair. These are people you can really trust!

    5

    I'm a week late putting my review. I just want everyone to know of our great experience with Will and Austin. They fixed my elderly mom's A/C by replacing the motor all in one day. Both she and I are very happy with the service we received. Highly recommend R2 Mechanical for your A/C needs. Thanks again to Will and Austin. :)

    Just want to give R2 Mechanical a shout out again for the quick service recently due to the heating in my mother's home. They were able to pinpoint what was wrong and advised us in the right direction to get the problem resolved. Thank you so much for your great work.

    5

    Our AC stopped cooling overnight. Called this morning and Jeff came out within 30 minutes. He was very thorough in explaining the issues and cost involved to repair. He took the time to speak with my husband over the phone. Very fair pricing, fast and efficient service and he gave us great tips on how to make the older system go longer. We highly recommend and will definitely use them again.

    5

    Jeff and his team are the best in the business! They have earned my trust for over 10 years. R2 offers the best value, highest quality, and most timely response for my new installs and service calls.

    5

    Showed up within a few hours of the call on a Sunday! The tech had my system blowing cold within an hour. Best experience I’ve had with an HVAC company.

    5

    Great company to work with! Everyone is friendly and professional, especially Will. I highly recommend this company, great service, reasonable prices, and very knowledgeable!

    5

    Juke was so kind and thorough and knowledgeable! This company takes the extra step to ensure their customers are taken care of and happy. Highly recommend them for your AC and HVAC services!

    5

    This company is professional and courteous from the time of first contact on the phone till the end of the job. They have highly skilled technicians who have been able to come out in a surprisingly quick period of time and take care of my A/C issues very efficiently. I will continue to call on them for all future needs.

    5

    Exceptional Service and Professionalism!
    I can’t recommend R2 Mechanical HVAC enough! From start to finish, the entire experience was top-notch. The team was punctual, knowledgeable, and extremely respectful of our home. They diagnosed the issue quickly and had everything up and running in no time. What stood out most was their clear communication, honest pricing, and attention to detail. It’s rare to find a company that combines great customer service with high-quality workmanship, but R2 Mechanical delivers on both. If you need HVAC work done right the first time, look no further. Thank you, R2, for your outstanding service!

    5

    We have used R2 Mechanical for years and the service, integrity, and workmanship is second to none! They are a trusted partner for our business!!
    Mike Bedard
    Leaf Trading Cards

    5

    Techs were on time, courteous and knowledgeable. They worked on my 5 port mini split condenser unit, found a leak, repaired it, and then filled it back up with Freon. Everything is working great- highly recommended!!

    5

    They have been very fair and honest with me over the years. I finally had to get a new unit. They were on time and did a great job. There was a small issue and they came right back to resolve it. Highly recommend.

    5

    We use R2 for our business where HVAC is CRITICAL. The r2 team is professional, fairly priced, and has saved our butts in extreme time of needs and even at bizarre times. We also use them for quarterly maintenance. Highly recommend!

    5

    Amazing company!! Jeff is so knowledgeable… We had him put in a HVAC unit a few years ago and appreciate all his expertise. If we ever have any questions on our unit the phone is always answered and you never feel like you’re a bother. Customer service is a A++ Just recently our heat was not working due to a power surge late at night and still the phone was answered with courtesy and the problem was taken care of promptly!! I 100% recommend R2 Mechanical!