All reviews for Comfort Masters Heating & Air Conditioning

In recent times, I've had to rely on Comfort Masters Heating & Air Conditioning multiple times. One of the heating systems was not installed properly years ago by a different service provider. However, Kingston managed to repair it successfully. After that, I got him to install a new heater in my garage too. Donald is always very professional, polite, and definitely knows his stuff. He's detailed-oriented, which I appreciate, and he's good at explaining the situation. I've been using their services for a few years now and I've always been satisfied with their work. Comfort Masters Heating & Air Conditioning is my first choice for any heater repair or related services.

I was able to schedule my furnace repair with Comfort Masters Heating & Air Conditioning just one day after calling. They reached out to set up the appointment at a time that worked for me, and we agreed on a date that fit my schedule. The technician, Donald, arrived right at the start of the promised window. He was very polite, professional, and explained everything clearly before getting started. Donald cleaned the furnace in my attic, which had collected a lot of dust. Outside, he also found a worn-out capacitor and replaced it right away using a part from his truck. The whole job was done in about an hour and a half. What really stood out was how polite and professional Donald was. It’s great when a company treats you like a valued customer. Just a fantastic experience!

i live in lakeway and have always relied on furnace repair services here. this last heating check-up was important since my old furnace needed a diagnostic before the cold weather arrived. miles, a professional technician, came out and did everything i needed. he checked my gas heating unit and said it was in great shape. over the years, the technicians have always been honest and never tried to upsell me. whether it was a quick compressor cleaning, adding some refrigerant, or replacing a worn part, my furnace just keeps working great!

I had my old heating system replaced with a new one by Comfort Masters Heating & Air Conditioning. It's rare to find a business like this nowadays. From beginning to end, Kingston and his team communicated effectively, arrived on schedule, and completed the job quickly. They maintained a clean work environment, and the pricing was significantly lower than other options out there. They even took care of some wiring issues that had been around since the house was built, ensuring everything was properly installed. Now, I find myself setting my thermostat lower because the heating system works so efficiently. We are absolutely thrilled with the results! If you need heating services, I highly recommend them; you won’t regret it!

We had furnace repair work done at our house, and both times were great experiences. For the recent project, Jack had a really smart idea about where to put the furnace and all the equipment. The repair crew did a fantastic job—they were careful, cleaned up everything, and made sure everything was back to normal when they finished. The furnace works perfectly, especially in older homes like ours. It keeps us warm in the winter and helps keep things comfortable all year.

I recently had Comfort Masters Heating & Air Conditioning work on my hvac system and was very happy with the service. donald was very professional and friendly, and explained clearly what needed to be done and why. i felt comfortable having him in my home and would definitely ask for him again for any heating and cooling work. miles also came for a follow-up visit to handle some hvac repairs. he showed a lot of patience and flexibility, especially when working around other people in the house. he worked well with everyone and made sure to give me a price quote before starting anything. i was really satisfied with the work and would trust him with any future hvac needs. another time, miles came to fix the flue pipe on my system. he did the job quickly and explained everything he did. i'm very happy with the results and would highly recommend their service. i also had a new heat pump installed and the quality was excellent. kingston did the installation in less than a day, explained how everything worked, and answered all my questions. they always showed up when they said they would, and i would have no problem calling them again. when i had an issue with the blower motor that pushes cold air through the air ducts, kingston figured out the problem and fixed it. he told me exactly what went wrong and how it was repaired. again, great quality service. most recently, i had maintenance done and the blower motor replaced on my furnace. donald was great and everything went smoothly. i will continue to use their services.

A real person answered the phone, which was great! Jack arrived within the hour, ready to help and answer my questions about my heater. He was polite and knew what he was doing—he fixed the issue and kept my information in case I needed more heater repairs or a replacement in the future. The bill was very fair. I will definitely use their heater repair services again. This business really knows what they’re doing. Later, I had my heater replaced by Jack and Miles. They worked fast to finish the installation and made sure everything was working perfectly. Their attitude and work ethic show the quality of their team. Some time after, the unit stopped heating properly. Since it was still under warranty, Jack came back and quickly found a faulty part in the furnace. He knew exactly what to check, and everything is working well now.

I needed a full replacement of my heat pump and wanted to work with a local HVAC company. A friend recommended one to me, and I’m glad I called them. Kingston arrived right on time to give me an estimate. He took the time to check my attic, look over all the ductwork, and inspected each room to see the size of the vents and returns. He also asked me about my comfort preferences and what I was looking for in a new heat pump. After gathering all the details, Kingston calculated the proper system size I needed for my home. He explained the benefits of several different models and gave me a good range of options to choose from. I decided to go with the inverter model because of its great energy efficiency, which is really important here in Texas when the summers get so hot. On installation day, Kingston and Miles showed up on schedule. I have a strong mechanical background, so I asked a lot of technical questions, and both of them answered with the kind of detail and professionalism I appreciate. The new unit was installed quickly and is working perfectly, keeping my house cool and comfortable. From the helpful scheduler on the phone to the techs in the field, everyone was friendly and knowledgeable. This company will definitely be my first call for any HVAC needs in the future.

first time using comfort masters heating & air conditioning for furnace repair, and i had a great experience from start to finish. jack was honest and upfront, never pushy, and answered all my questions with professionalism. the crew worked hard fixing my furnace and made sure everything looked neat, including the ductwork. it only took them a couple of hours to finish the repair. my furnace has been running perfectly ever since, keeping my house warm and comfortable even on the coldest days. i highly recommend this company and will definitely call them again if i need more work done.

Absolutely great work by Comfort Masters Heating & Air Conditioning. i originally thought i just needed a new ac condenser, but after a few other companies checked, it turned out i also needed a new air handler. kingston came out to my place in lakeway and gave me a quote that was much better than the others. he explained all the different options right there with me, which made the process much easier to understand. he also connected me with a financing partner where i got 0% interest and was approved the same day. scheduling was simple, and they were able to fit me in within a week, even though it was super hot and busy. on the installation day, kingston and jack explained everything before they started, including where i wanted the new units placed. they handled everything in just one day—removing the old air handler, installing the new one, putting in a new heat pump compressor, installing the thermostat, and making sure everything was working right. after the install, jack went over everything with me and gave some helpful maintenance tips for the ac system. service was top-notch from start to finish. if you need any ac repair or hvac work in lakeway, this is the company to call.

I can't thank these folks enough for their help! I woke up in Lakeway on a Sunday morning to find my thermostat had no power, and with the Texas heat climbing over 100 degrees, I needed my AC working fast. After searching everywhere for emergency AC repair, most places couldn't come out, even though they said they offered same-day service. But Jack got back to me quickly and sent a technician over within a few hours. The technician was friendly, professional, and found the issue right away. He had my AC up and running again in no time. Plus, the price was much lower than I expected for such quick service, especially on a weekend. It really shows that they care about their customers and take pride in their work. Highly recommend for any AC repair needs!

Our technician, Jack, was one of the best furnace repair experts I’ve ever met. Jack really understood heating systems and took the time to explain every step of his repair process and troubleshooting methods. I was very happy with the service. I contacted this company because of their good reputation and knowledgeable staff. I have an older furnace, and Jack worked hard to fix it instead of just recommending a replacement. His problem-solving skills are impressive. He also helped me understand how my furnace and air conditioning work, which was really helpful.

Comfort Masters Heating & Air Conditioning always delivers great service. I rely on them for yearly maintenance on my AC system—they do a thorough job cleaning both the indoor air handler and the outdoor condenser unit. Today, on the first really hot day in Lakeway, my air conditioning suddenly stopped working. I called, and within two hours, Donald arrived, quickly found the issue, and had the needed part ready in his van. He fixed it right away, and the price for an emergency visit was very reasonable, especially on a holiday weekend. The professionalism and fast response are impressive. Highly recommend for anyone needing reliable HVAC service in Lakeway.

I came home to find my furnace wasn’t working. I called Comfort Masters Heating & Air Conditioning, and Jack was able to come by later that same day to check things out. He was friendly, explained the hourly rate for diagnosing the issue, and made sure I understood everything. Jack arrived right on time, figured out what was wrong, and talked me through each step, giving me different options. It turned out my control panel needed to be replaced, so he ordered the part and came back the next day to install it, along with a new thermostat. Now my heat is working perfectly! I really appreciate the quick response, clear explanations, and the extra effort to make sure everything was done right, even after hours. I highly recommend them for furnace repairs. They are punctual, professional, fairly priced, and I’ll definitely have them back for future work on my AC.

if you need reliable furnace repair, comfort masters heating & air conditioning is the company to call. after trying several other places in lakeway, i was relieved to finally find a team that shows up on time, works hard, and charges fair prices. shortly after moving into our house, we had jack come out to inspect our furnace and ductwork. he found a few issues with the ducts and replaced some damaged sections, making sure everything was clean and safe. later on, when our old furnace started acting up, jack came back and did some repairs to keep it running. he always responded quickly, even on weekends and late in the evening, and never added extra charges for those after-hours visits. eventually, we decided it was time for a new furnace, and jack made sure we stayed comfortable by setting up a temporary heater in our main bedroom at no extra cost while the new unit was being installed. what really impressed me was that we weren’t charged for the first few service calls because we chose to go ahead with the new furnace installation. that kind of honesty and care is hard to find these days. i highly recommend giving them a call if you want good, old-fashioned service and peace of mind for your home heating needs.

Miles from Comfort Masters Heating & Air Conditioning installed our new energy-efficient HVAC system today. He arrived right on time, was very friendly, and clearly knew a lot about heating and cooling systems. My family and I felt at ease having him work in our house, and we were excited to finally have this upgrade done after waiting for quite a while. A while back, they also installed a ductless mini split unit upstairs, which has made a huge difference in keeping our home cool during the Texas heat. We were so happy with that work, we knew just who to call this time. I highly recommend their services if you need HVAC installation or repair—everything was handled smoothly and professionally! Five stars!

After another company told me I needed to replace my heater right away because of supposed cracks and burn marks, I decided to have Comfort Masters Heating & Air Conditioning take a look. Kingston spent a lot of time checking my furnace thoroughly and didn't find any issues at all. Even though my system is old, it’s been working great ever since. I really appreciate the honest and careful service. I would definitely recommend them to anyone needing heater repair. It's nice to find a company you can trust.

My heater stopped working and Kingston came out to fix it. He didn't try to pressure me or use any scare tactics, which I really appreciated. Kingston got my heater running again for about a third of the price compared to my first quote. The first company sent someone who explained a lot of things that could go wrong, which made me nervous about having to replace my whole heater. They told me it would cost $375 for the first pound of refrigerant and $200 for each additional pound, totaling nine pounds. When I asked why the first pound was so expensive, the salesperson avoided my question. There were other issues with their service, so after paying their trip charge, I decided to wait for my next appointment. Kingston arrived soon after, checked my heater quickly, and said I only needed about five pounds of refrigerant at $175 per pound. The total cost for the repair that day was $944. Kingston explained things clearly, didn't try to make the problem sound worse than it was, and said my heater could last several more years. He was professional, polite, and really knew what he was doing. I highly recommend their heater repair service for their honesty and expertise.

The team at Comfort Masters Heating & Air Conditioning did a fantastic job installing a new AC system in my home in Lakeway. When they set everything up, they made sure to connect my existing smart thermostat and humidifier at no extra charge, which I really appreciated. Recently, I had a small issue with the unit, and Miles came out in less than half a day and had everything working perfectly within an hour. The price I got for both the equipment and installation was much better than other companies in the area. Every technician who has visited has been professional and friendly. I’m very happy with the quality of service and would definitely recommend them for AC repair and installation in Lakeway, especially with how hot it gets in Texas.

Comfort Masters Heating & Air Conditioning replaced my old furnace in Lakeway. I chose them because in the past, Kingston had come out for a couple of repairs and always showed skill, honesty, and professionalism when explaining what needed to be done. The furnace installation went smoothly. The team arrived on schedule and handled some tricky attic issues without any problems, finishing on time. The workers made sure to keep the house clean and were very respectful. You could tell everyone wanted to do a great job. Overall, I highly recommend them for furnace repair or installation. Their experienced team really cares about getting things done right.

Comfort Masters Heating & Air Conditioning recently finished a major furnace repair project at our home in Lakeway, and we are extremely happy with the results. Jack, the technician, showed a lot of knowledge and care during the whole process. We had been struggling with uneven heating and strange smells coming from our vents. Our master bedroom would not stay warm in the evenings, and previous companies we contacted couldn't solve the problem. Some even suggested expensive equipment that didn't feel right for us. Jack took the time to thoroughly test our furnace system and explain everything in simple terms. He answered all our questions patiently and made sure we understood his recommendations. He even helped us find available rebates and took care of all the paperwork, making the process much easier for us. We always knew exactly when the team would arrive and how long the work would take, thanks to great communication. After the repairs, Jack came back to double-check everything and showed us real data on how much the air quality and heating had improved. When we noticed the master bedroom was still not warming up properly, he returned quickly and fixed the issue right away. Furnace repairs can be a big investment, but Jack’s dedication, knowledge, and commitment to customer satisfaction made us feel confident that we made the right choice. We highly recommend this company for anyone needing furnace repair or help with home heating in Lakeway.