All reviews for Comfort Masters Heating & Air Conditioning

We scheduled a full furnace tune-up before the colder months in lakeway, and also requested a fireplace and dryer vent cleaning. our thermostat was acting up, so they went ahead and replaced it for us. miles and donald arrived on time and were really polite and respectful throughout the whole visit. they did a careful inspection and made sure to explain everything clearly. after the visit, we got an email with photos and a detailed report that matched exactly what they told us in person. now we're signed up for their service plan, so they'll be back to check on our AC when it warms up. having reliable furnace repair and maintenance gives us real peace of mind. this team is fantastic!

miles is an excellent technician! the general manager, jack, really knows his stuff and is very trustworthy. my furnace issue was pretty tough, and when the original installer couldn't solve it, comfort masters heating & air conditioning stepped in. they handled everything professionally and were very polite. they managed to fix a huge furnace problem for a fair price, which really impressed me. i've got several furnaces and ac units in my buildings here in lakeway, and from now on, this will be the company i call. feels good to have a team i can count on!

We’ve had several AC repairs and installations done by Comfort Masters Heating & Air Conditioning over the years, including a new central air unit and regular maintenance check-ups. Every service has been reliable and trouble-free, and our cooling system keeps the house comfortable even during the Texas heat. Whether we call or talk with Kingston or the rest of the team in person, everyone is always friendly, professional, and quick to help. We’ve recommended them to friends, and they’ve had positive experiences too. We’re glad to have found a trustworthy AC repair company you can really count on.

I highly recommend Comfort Masters Heating & Air Conditioning for AC repair and related services. When I first moved into my house in Lakeway, they got both of my AC units running smoothly, even though the home had been empty for a couple of years. Every time I needed an AC system check or routine maintenance, the service was friendly and fairly priced. Thanks to their care, my AC systems lasted around 20 years, which is impressive in the Texas heat! When it was finally time to replace both units, I didn’t think twice about who to call. Kingston came out quickly to give me a clear estimate with several options, from budget-friendly to premium choices. After some helpful advice from Kingston and talking with neighbors, I went with two new two-stage heat pumps. The installation team arrived the next day and did a fantastic job. They removed the old AC units and put in the new ones quietly and efficiently—I work from home and barely noticed they were there. After the job, the area was spotless with no mess left behind. The new units have been working perfectly, keeping my house cool and comfortable even on the hottest days. I’m really happy I chose the two-stage units and couldn’t be more satisfied with the whole experience.

i highly recommend this hvac company! they were referred to us by a coworker. kingston was very quick to respond, arriving as soon as possible and coming back as often as needed to get our air conditioning system working perfectly. the price was much better than what other companies asked for, and those other places didn’t even fix the problem. kingston was respectful and professional the entire time. he explained everything he was doing while working on the ac, and even gave us some helpful advice about taking care of our system. thanks to these tips, we saved a lot of money. our home feels comfortable now, and we feel confident facing the texas heat. so glad kingston didn’t stop until everything was working right. we’ll definitely call them for any hvac needs in the future.

I've been a customer of Comfort Masters Heating & Air Conditioning for a couple of years now. At first, they installed a tankless water heater in my guest house. More recently, I had them service my boiler system and install a new air conditioning unit. I really appreciate how professional and focused on customer satisfaction they are. Every technician I've worked with has been excellent. Most recently, I want to mention Donald, Miles, and Kingston. Donald and Miles did the AC replacement, and Kingston handled the boiler work. All of them paid great attention to detail and made sure everything worked perfectly. I've dealt with many HVAC companies before, and I can confidently recommend this team. They are honest, professional, and always do quality work. When my boiler system stopped working—leaving me without hot water or radiant heat—I called right away, and they made my repair a priority. Within just a few days, they had installed a new boiler system, and I couldn't be happier with how smoothly everything went. The installers were respectful of my property and made sure everything was cleaned up when they finished. I'm really impressed with how quickly and efficiently they respond and will definitely keep recommending their services to others. Great team!

The crew from Comfort Masters Heating & Air Conditioning did a fantastic job with my heater repair and new unit installation. From the first call, they were quick to respond and offered helpful advice about keeping my old heater working and what to expect if I decided to upgrade. Jack helped me understand my options without any pressure. When my old heater stopped working, Kingston came out right away to start the replacement process. Donald and the installation team were professional, friendly, and made sure everything was working perfectly. They walked me through the new system, explained all the updates, and made sure my new thermostat was connected to my home network and app. The installation was neat and tidy, and they left everything clean. I definitely recommend them for any heater repair or heating system services.

our old furnace stopped working, so we called Comfort Masters Heating & Air Conditioning. kingston came out and got it running again quickly, and suggested we think about replacing it soon for better efficiency. later, we decided to upgrade our whole system and had a new furnace, air conditioner, and humidifier installed. before starting the installation, miles cleaned out our air ducts thoroughly. throughout the whole process, everyone was professional, friendly, and made everything simple. they wore company shirts, so we knew right away who was at the door. i highly recommend their furnace repair and replacement services.