Schneider Mechanical

Update: the owner called an apologized for the miscommunication and issues and took responsibility. Still an annoying situation, but I appreciate and respect the follow up.

First they lost my appointment, they were still able to come at the time they had said. I explained to the dispatcher my issue. Their one employed technician is only allowed/capable to do quick easy repairs so he left within 10 minutes and explained they would send a quote to do my repair some other time, meanwhile my AC is still not functioning headed into the weekend. No further meaningful diagnosis was done and the technician left. They then sent me a bill for $69 because they drove out and did nothing but waste my time.

Great and immediate response. Work was completed efficiently and effectively prior to 10:30 AM.Technician ensured system reboot and coordinated thermostat for both temperature and humidifier prior to his departure. Wine Cellar is now working efficiently without additional attention and activities as a home owner.

Very pleased with this company. Jennifer got us on schedule on the same day I called and Ty showed up and did a great job explaining the problem and getting us up and running very quickly. I will definitely call them again if I have any more problems and when we install a new system this fall. Thanks Schneider mechanical.